Netskope named a Leader in the 2024 Gartner® Magic Quadrant™ for Security Service Edge. Get the report

  • Why Netskope chevron

    Changing the way networking and security work together.

  • Our Customers chevron

    Netskope serves more than 3,000 customers worldwide including more than 25 of the Fortune 100

  • Our Partners chevron

    We partner with security leaders to help you secure your journey to the cloud.

Still Highest in Execution.
Still Furthest in Vision.

Learn why 2024 Gartner® Magic Quadrant™ named Netskope a Leader for Security Service Edge the third consecutive year.

Get the report
Netskope Named a Leader in the 2024 Gartner® Magic Quadrant™ for Security Service Edge graphic for menu
We help our customers to be Ready for Anything

See our customers
Woman smiling with glasses looking out window
Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.

Learn about Netskope Partners
Group of diverse young professionals smiling
Your Network of Tomorrow

Plan your path toward a faster, more secure, and more resilient network designed for the applications and users that you support.

Get the white paper
Your Network of Tomorrow
Introducing the Netskope One Platform

Netskope One is a cloud-native platform that offers converged security and networking services to enable your SASE and zero trust transformation.

Learn about Netskope One
Abstract with blue lighting
Embrace a Secure Access Service Edge (SASE) architecture

Netskope NewEdge is the world’s largest, highest-performing security private cloud and provides customers with unparalleled service coverage, performance and resilience.

Learn about NewEdge
Netskope Cloud Exchange

The Netskope Cloud Exchange (CE) provides customers with powerful integration tools to leverage investments across their security posture.

Learn about Cloud Exchange
Netskope video
The platform of the future is Netskope

Intelligent Security Service Edge (SSE), Cloud Access Security Broker (CASB), Cloud Firewall, Next Generation Secure Web Gateway (SWG), and Private Access for ZTNA built natively into a single solution to help every business on its journey to Secure Access Service Edge (SASE) architecture.

Go to Products Overview
Netskope video
Next Gen SASE Branch is hybrid — connected, secured, and automated

Netskope Next Gen SASE Branch converges Context-Aware SASE Fabric, Zero-Trust Hybrid Security, and SkopeAI-powered Cloud Orchestrator into a unified cloud offering, ushering in a fully modernized branch experience for the borderless enterprise.

Learn about Next Gen SASE Branch
People at the open space office
Designing a SASE Architecture For Dummies

Get your complimentary copy of the only guide to SASE design you’ll ever need.

Get the eBook
Make the move to market-leading cloud security services with minimal latency and high reliability.

Learn about NewEdge
Lighted highway through mountainside switchbacks
Safely enable the use of generative AI applications with application access control, real-time user coaching, and best-in-class data protection.

Learn how we secure generative AI use
Safely Enable ChatGPT and Generative AI
Zero trust solutions for SSE and SASE deployments

Learn about Zero Trust
Boat driving through open sea
Netskope achieves FedRAMP High Authorization

Choose Netskope GovCloud to accelerate your agency’s transformation.

Learn about Netskope GovCloud
Netskope GovCloud
  • Resources chevron

    Learn more about how Netskope can help you secure your journey to the cloud.

  • Blog chevron

    Learn how Netskope enables security and networking transformation through security service edge (SSE)

  • Events and Workshops chevron

    Stay ahead of the latest security trends and connect with your peers.

  • Security Defined chevron

    Everything you need to know in our cybersecurity encyclopedia.

Security Visionaries Podcast

The Intersection of Zero Trust and National Security
On the latest episode of Security Visionaries, co-hosts Max Havey and Emily Wearmouth sit down for a conversation with guest Chase Cunningham (AKA Dr. Zero Trust) about zero trust and national security.

Play the podcast
The Intersection of Zero Trust and National Security
Latest Blogs

Read how Netskope can enable the Zero Trust and SASE journey through security service edge (SSE) capabilities.

Read the blog
Sunrise and cloudy sky
SASE Week 2023: Your SASE journey starts now!

Replay sessions from the fourth annual SASE Week.

Explore sessions
SASE Week 2023
What is SASE?

Learn about the future convergence of networking and security tools in today’s cloud dominant business model.

Learn about SASE
  • Company chevron

    We help you stay ahead of cloud, data, and network security challenges.

  • Leadership chevron

    Our leadership team is fiercely committed to doing everything it takes to make our customers successful.

  • Customer Solutions chevron

    We are here for you and with you every step of the way, ensuring your success with Netskope.

  • Training and Certification chevron

    Netskope training will help you become a cloud security expert.

Supporting sustainability through data security

Netskope is proud to participate in Vision 2045: an initiative aimed to raise awareness on private industry’s role in sustainability.

Find out more
Supporting Sustainability Through Data Security
Thinkers, builders, dreamers, innovators. Together, we deliver cutting-edge cloud security solutions to help our customers protect their data and people.

Meet our team
Group of hikers scaling a snowy mountain
Netskope’s talented and experienced Professional Services team provides a prescriptive approach to your successful implementation.

Learn about Professional Services
Netskope Professional Services
Secure your digital transformation journey and make the most of your cloud, web, and private applications with Netskope training.

Learn about Training and Certifications
Group of young professionals working

Build a Culture and Governance to Securely Enable ChatGPT and Generative AI Applications—Or Get Left Behind

May 23 2023

Co-authored by James Robinson and Jason Clark

No sooner did ChatGPT and the topic of generative artificial intelligence (AI) go mainstream than every enterprise business technology leader started asking the same question.

Is it safe?

At Netskope, our answer is yes—provided we are doing all the right things with sensitive data protection and the responsible use of AI/ML in our own platforms and products, and effectively conveying an understanding of that use to our customers, prospects, partners, and third- and fourth-party suppliers to help build programs that are governance-driven. 

The managed allowance of ChatGPT and other generative AI tools is a necessity. Organizations that simply “shut off” access to it may feel initially more secure, but are also denying ChatGPT’s many productive uses and putting themselves—and their entire teams—behind the innovation curve. 

Managed allowance of ChatGPT

Netskope has been deeply focused on the productive use of AI and machine learning (ML) since our founding in 2012, and many AI/ML innovations—dozens of them patented—are already part of our Intelligent SSE platform. Our Netskope AI Labs team routinely discusses AI/ML and data science innovation with Netskope customers and our internal community.

Like everyone, we’ve just observed an inflection point. Before November 2022, if you weren’t a security practitioner, developer, data scientist, futurist, or technology enthusiast, you likely weren’t doing much with generative AI. But what’s happened since the public release of ChatGPT is that these services and technologies are now available for a layperson to access. Anyone with a browser today, right now, can go in and understand what ChatGPT can do. 

When something is so pervasive that it becomes the dominant topic of conversation in business and technology this quickly—and ChatGPT definitely has—leaders have essentially two choices: 

  • Prohibit or severely limit its use
  • Create a culture where they allow people to understand the use of this technology—and embrace its use—without putting the business at risk

At Netskope, for those on our team who should be allowed access to ChatGPT, we today enable responsible access. Here at the dawn of mainstream generative AI adoption, we’re going to see at least as much disruptive behavior as we did at the dawn of the online search engine decades ago, and where we saw different threats and a lot of data made publicly available that really should not have been. 

But remember: now, as then, the grand strategy of security is to protect sensitive data from getting accessed by sources that shouldn’t have access to it. Today, with ChatGPT and other generative AI applications, this can be done with the right cultural orientation—that is, allow it responsibly—combined with the right technology orientation, meaning modern data loss prevention (DLP) controls that prevent misuse and exfiltration of data, and are also part of an infrastructure that enables teams to respond quickly in the event of that data’s misuse. 

A recent blog, “Modern Data Protection Safeguards for ChatGPT and Other Generative Applications,” touches on how the Netskope platform specifically–and our modern DLP—helps prevent the cyber risks inherent in generative AI applications. Read it for a deeper dive, but to summarize: your DLP needs to be able to set policies at the level of “this should never go out”—data sets or cohorts that would be dangerous to the business if exposed—and “this shouldn’t go out,” meaning data sets or cohorts that you don’t want compromised but that would not be material to business disruption. 

Netskope advanced DLP can automatically identify flows of sensitive data, categorizing sensitive data with the most exacting precision. That includes AI/ML-based image classification and the ability to build custom ML-based classifiers, plus real-time enforcement—applicable to every user connection—that combines the selective stopping of sensitive information posts with visual coaching messages to help users effect better behavior. 

So, the big question again: is ChatGPT safe? 

Yes. With the right mentality, the right education for users, and the right, modern DLP technology to protect you. 

A word on third- and fourth-party risk

As more companies seek to enable the productive business use of generative AI by appropriate employees, more technology leaders will be asking even more pointed questions about relevant third- and fourth-party risk. 

Copilots, for example, will see rapid adoption, but how many companies in their RFP process today are asking their third-party or fourth-party suppliers for critical information on how their tools leverage copilots, or any AI-associated tools? Could you today, for example, identify which of your suppliers have communicated how much of any code in their software was written by an AI app or not? And can you review it? If your suppliers have AI applications generating content, do you know who owns the technology they are using? And who owns the content they produce, and is shift-left licensing involved, and is that problem? 

Netskope now puts these questions into our governance process as standard, and all companies should. We are stronger as a security industry when we’re upfront and specific about what we’re looking to achieve and how we might achieve it. 

To learn more, please review these additional resources:

Additionally, if you’re interested in hearing more about generative AI and data security, please register for our LinkedIn Live event ChatGPT: Fortifying Data Security in the AI App-ocalypse, featuring Krishna Narayanaswamy, Naveen Palavalli, and Neil Thacker, on Thursday, June 22 at 9:30am PT.

author image
James Robinson
James Robinson is a seasoned professional with over 20 years of experience in security engineering, architecture, and strategy. He specializes in services and solutions that help executives change their security strategies using innovation.
author image
Jason Clark
Jason Clark brings decades of experience executing successful strategic security programs and business strategies to Netskope as Chief Strategy and Marketing Officer.

Stay informed!

Subscribe for the latest from the Netskope Blog