We’re here to help. Netskope provides you with industry-leading expertise and services to help you operate safely and securely in the cloud.
We’ll collaborate with you on your unique use cases to establish effective security configurations, policies and reporting that are right for your organization.
We’ll partner with you to plan and deploy your Netskope cloud security solutions from start to finish. Our Professional Services team is all set work through your Activation so that you’re realizing value from our investment.
The team follows customer use cases to establish its approach to Netskope deployment and integrations. Working closely with your team, we’ll get your tenant stood up and data flowing.
We work hand-in-hand with our teammates in the Technical Customer Success team to understand your business requirements and goals with your security solutions. Following Activation, we’ll provide guidance for policy and reporting set-up as your Netskope Adoption grows.
Netskope Support is here to help your organization. We have qualified engineers worldwide, with diverse backgrounds in cloud security, networking, virtualization, content delivery, and software development, ready to give you timely, high-quality technical assistance.
We offer Basic services as well as Premium and Premium Plus Service options for customers who require 24/7 365 day support combined with advanced engagement and planning services.
Whatever services and support you’re looking for, Netskope has got you covered.
The best method for communicating a support request with Netskope is via the Netskope Support Portal which is available to Netskope customers.
If you or a member of your team does not have access, please email [email protected] and we’ll get you set up.
United States of America:
+1 (800) 685-2098 (For sales, please call +1 (800) 979-6988)
Australia: 18-0050-5486
Germany: 080-0231-1111
India: 00080-0100-4400
Netherlands: 080-0022-4983
Singapore: 80-0130-2191
United Kingdom: 080-0098-8865
You can always reach out to our support team via email at [email protected]. To best handle your request, please provide the following information:
We'd love to hear from you!