Join us at Netskope’s SASE Summit, coming to a city near you! Register now.

  • Security Service Edge Products

    Protect against advanced and cloud-enabled threats and safeguard data across all vectors.

  • Borderless SD-WAN

    Confidently provide secure, high-performance access to every remote user, device, site, and cloud.

  • Platform

    Unrivaled visibility and real-time data and threat protection on the world's largest security private cloud.

The platform of the future is Netskope

Intelligent Security Service Edge (SSE), Cloud Access Security Broker (CASB), Cloud Firewall, Next Generation Secure Web Gateway (SWG), and Private Access for ZTNA built natively into a single solution to help every business on its journey to Secure Access Service Edge (SASE) architecture.

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Netskope video
Borderless SD-WAN: Ushering in the New Era of Borderless Enterprise

Netskope Borderless SD-WAN offers an architecture that converges zero trust principles and assured application performance to provide unprecedented secure, high-performance connectivity for every site, cloud, remote user, and IoT device.

Read the article
Borderless SD-WAN
Netskope delivers a modern cloud security stack, with unified capabilities for data and threat protection, plus secure private access.

Explore our platform
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Make the move to market-leading cloud security services with minimal latency and high reliability.

Learn about NewEdge
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Safely enable the use of generative AI applications with application access control, real-time user coaching, and best-in-class data protection.

Learn how we secure generative AI use
Safely Enable ChatGPT and Generative AI
Zero trust solutions for SSE and SASE deployments

Learn about Zero Trust
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Netskope enables a safe, cloud-smart, and fast journey to adopt cloud services, apps, and public cloud infrastructure.

Learn about Industry Solutions
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  • Our Customers

    Netskope serves more than 2,000 customers worldwide including more than 25 of the Fortune 100

  • Customer Solutions

    We are here for you and with you every step of the way, ensuring your success with Netskope.

  • Training and Certification

    Netskope training will help you become a cloud security expert.

We help our customers to be Ready for Anything

See our Customers
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Netskope’s talented and experienced Professional Services team provides a prescriptive approach to your successful implementation.

Learn about Professional Services
Netskope Professional Services
Secure your digital transformation journey and make the most of your cloud, web, and private applications with Netskope training.

Learn about Training and Certifications
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  • Resources

    Learn more about how Netskope can help you secure your journey to the cloud.

  • Blog

    Learn how Netskope enables security and networking transformation through security service edge (SSE).

  • Events & Workshops

    Stay ahead of the latest security trends and connect with your peers.

  • Security Defined

    Everything you need to know in our cybersecurity encyclopedia.

Security Visionaries Podcast

Bonus Episode 2: The Magic Quadrant for SSE and Getting SASE Right
Mike and Steve discuss the Gartner® Magic Quadrant™ for Security Service Edge (SSE), Netskope’s positioning, and how the current economic climate will impact the SASE journey.

Play the podcast
Bonus Episode 2: The Magic Quadrant for SSE and Getting SASE Right
Latest Blogs

How Netskope can enable the Zero Trust and SASE journey through security service edge (SSE) capabilities.

Read the blog
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Netskope AWS Immersion Day World Tour 2023

Netskope has developed a variety of hands-on labs, workshops, in-depth webinars and demos to educate and assist AWS customers in the usage and deployment of Netskope products.

Learn about AWS Immersion Day
AWS Partner
What is Security Service Edge?

Explore the security side of SASE, the future of network and protection in the cloud.

Learn about Security Service Edge
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  • Company

    We help you stay ahead of cloud, data, and network security challenges.

  • Why Netskope

    Cloud transformation and work from anywhere have changed how security needs to work.

  • Leadership

    Our leadership team is fiercely committed to doing everything it takes to make our customers successful.

  • Partners

    We partner with security leaders to help you secure your journey to the cloud.

Supporting sustainability through data security

Netskope is proud to participate in Vision 2045: an initiative aimed to raise awareness on private industry’s role in sustainability.

Find out more
Supporting Sustainability Through Data Security
Highest in Execution. Furthest in Vision.

Netskope recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Security Service Edge.

Get the report
Netskope recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Security Service Edge.
Thinkers, builders, dreamers, innovators. Together, we deliver cutting-edge cloud security solutions to help our customers protect their data and people.

Meet our team
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Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.

Learn about Netskope Partners
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Technical Support

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Our qualified support engineers are located worldwide and have diverse backgrounds in cloud security, networking, virtualization, content delivery, and software development, ensuring timely and quality technical assistance
Netskope Technical Support
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We're here to help

  • We are a global team and operate 24/7/365
  • We are experts who help our customers with problems related to the use of the Netskope Platform
  • We are proactive and provide Service, Maintenance, and Release Notifications
  • We understand that any issue you raise is important and we respond in kind
Technical support
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Need support?
   Start here.

The best method for communicating a support request with Netskope is via the Netskope Support Portal which is available to Netskope customers and partners. If you or a member of your team does not have access, please contact your Netskope account team for assistance.

Product Documentation
Netskope Community
Trust Portal
Support Portal
Product Documentation

Access the most current product documentation.

Netskope Community

Engage with our experts and each other.

Trust Portal

Stay informed of Netskope services and data center status.

Support Portal

Open a support ticket and track progress through resolution.

Ensuring you have the best support
   is our priority

Netskope’s three support levels are designed to align with the complexity of your environment and provide the critical support you need to achieve your goals with us. Please reference Netskope Support Terms for more details. See a detailed description of Netskope Premium Plus.


Support DescriptionBasic SupportPremium SupportNetskope Premium Plus

Included with

20% of
subscription cost.
No minimum.

25% of
subscription cost.
Minimums apply.

Hours of operation

Business hours



Email/Web support




Support Portal notifications (maintenance, upgrades, etc)




Product documentation library access




Trust Portal access




Published response targets




Phone support




Off hours on-call support




Technical account management




Focused technical support engineer




Support ticket reviews




Understanding of customer’s network and operations/use cases




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Contact Technical Support
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   Technical Support

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By web: (preferred)
Netskope support portal
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By email:
Email our support team
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By telephone:
US: 1-800-685-2098
UK: 44-8455280141
Australia: 1-800-505-486
Europe: 44-8455280141
Singapore: 80-0130-2191
India: 00080-0100-4400

Visit the Netskope Support Portal