Netskope named a Leader in the 2022 Gartner® Magic Quadrant™ for Security Service Edge. Get the Report.
Protect against advanced and cloud-enabled threats and safeguard data across all vectors.
Confidently provide secure, high-performance access to every remote user, device, site, and cloud.
Unrivaled visibility and real-time data and threat protection on the world's largest security private cloud.
Secure your digital transformation.
Meet the security challenges of today and tomorrow.
Embrace the regulatory frameworks shaping cybersecurity.
Netskope helps the largest enterprises in the world secure their journey to the cloud.
Netskope serves more than 2,000 customers worldwide including more than 25 of the Fortune 100
We are here for you and with you every step of the way, ensuring your success with Netskope.
Netskope training will help you become a cloud security expert.
Learn more about how Netskope can help you secure your journey to the cloud.
Episode 9: Empowering People to Be Security Champions
In this episode, Mike and Alvina Antar, CIO at Okta, discuss identity-first security, automating business processes through AI and ML, and leading by example to achieve a more diverse industry.
Learn how Netskope enables security and networking transformation through security service edge (SSE).
Stay ahead of the latest security trends and connect with your peers.
Netskope is positioned to help you begin your journey and discover where Security, Networking, and Zero Trust fit in the SASE world.
Everything you need to know in our cybersecurity encyclopedia.
Explore the security side of SASE, the future of network and protection in the cloud.
We help you stay ahead of cloud, data, and network security challenges.
Cloud transformation and work from anywhere have changed how security needs to work.
Our leadership team is fiercely committed to doing everything it takes to make our customers successful.
We partner with security leaders to help you secure your journey to the cloud.
Protect against advanced and cloud-enabled threats and safeguard data across all vectors.
Confidently provide secure, high-performance access to every remote user, device, site, and cloud.
Unrivaled visibility and real-time data and threat protection on the world's largest security private cloud.
Secure your digital transformation.
Meet the security challenges of today and tomorrow.
Embrace the regulatory frameworks shaping cybersecurity.
Netskope helps the largest enterprises in the world secure their journey to the cloud.
Netskope serves more than 2,000 customers worldwide including more than 25 of the Fortune 100
We are here for you and with you every step of the way, ensuring your success with Netskope.
Netskope training will help you become a cloud security expert.
Learn more about how Netskope can help you secure your journey to the cloud.
Learn how Netskope enables security and networking transformation through security service edge (SSE).
Stay ahead of the latest security trends and connect with your peers.
Everything you need to know in our cybersecurity encyclopedia.
Episode 9: Empowering People to Be Security Champions
In this episode, Mike and Alvina Antar, CIO at Okta, discuss identity-first security, automating business processes through AI and ML, and leading by example to achieve a more diverse industry.
Netskope is positioned to help you begin your journey and discover where Security, Networking, and Zero Trust fit in the SASE world.
Learn moreExplore the security side of SASE, the future of network and protection in the cloud.
Learn moreWe help you stay ahead of cloud, data, and network security challenges.
Cloud transformation and work from anywhere have changed how security needs to work.
Our leadership team is fiercely committed to doing everything it takes to make our customers successful.
We partner with security leaders to help you secure your journey to the cloud.
The best method for communicating a support request with Netskope is via the Netskope Support Portal which is available to Netskope customers and partners. If you or a member of your team does not have access, please contact your Netskope account team for assistance.
Netskope’s three support levels are designed to align with the complexity of your environment and provide the critical support you need to achieve your goals with us. Please reference Netskope Support Terms for more details. See a detailed description of Netskope Premium Plus.
Support Description | Basic Support | Premium Support | Netskope Premium Plus |
---|---|---|---|
Pricing | Included with | 20% of | 25% of |
Hours of operation | Business hours | 24/7/365 | 24/7/365 |
Email/Web support | Yes | Yes | Yes |
Support Portal notifications (maintenance, upgrades, etc) | Yes | Yes | Yes |
Product documentation library access | Yes | Yes | Yes |
Trust Portal access | Yes | Yes | Yes |
Published response targets | Yes | Yes | Yes |
Phone support | - | Yes | Yes |
Off hours on-call support | - | Yes | Yes |
Technical account management | - | - | Yes |
Focused technical support engineer | - | - | Yes |
Support ticket reviews | - | - | Yes |
Understanding of customer’s network and operations/use cases | - | - | Yes |
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