Security and network operations teams are reaching a breaking point, with operational demands consistently outpacing human capacity. Environments (and the policies that govern them) are becoming more complex, and more threats mean more alerts. The scale of the issue is significant: A staggering 40% of security alerts go entirely uninvestigated due to lack of capacity, leaving organizations increasingly exposed despite growing security investments.
When human security operations teams spend most of their time on the repetitive tasks of triage and reporting, unable to focus on the strategic steps that will reduce risk and increase resiliency, the result is operational inefficiency. Manual operating models can simply no longer sustain modern network and security operations in the cloud and AI era. Automations have long been a useful tool for SecOps teams, but they are limited in their reach and range. Today, AI agents create the opportunity to completely rewrite the operating manual.
What is Netskope One AgentSkope?
Netskope One AgentSkope is an intelligent operational layer of the Netskope One platform, forming the architectural foundation that allows organizations to easily deploy Netskope AI agents. At launch, Netskope One AgentSkope offers six agents, fast-tracking the time-consuming manual compilation of investigative information from various sources, freeing up the skilled workforce to act constructively on the insights. Netskope One AgentSkope brings context and action together, which means the agents do the sorting, the grouping, and the prioritization that helps teams quickly make the decisions that require human judgment and expertise.
How does Netskope One AgentSkope work?
Netskope One AgentSkope delivers consistent, automated security and network workflows across the Netskope One platform through a shared operational framework. It provides the foundation required to run purpose-built agents by enforcing a unified set of security, privacy, and GRC controls, ensuring consistent protection across the entire agentic ecosystem. This removes the burden of creating and deploying your own agents, and simplifies audit readiness and risk mitigation by eliminating the need to assess the compliance and security of every individual agent. The intention is both scalability and consistency, as well as enabling a whole new range of capabilities. The result is faster administration, quicker incident response, reduced reporting overhead, and measurable operational efficiency, allowing organizations to get more value from the teams and platforms they already rely on.
In this blog, we will be focusing on the first agents that have been created for security and SecOps teams: in particular the Netskope DLP AISecOps Agent and Netskope Insider Threat AISecOps Agent. You can read more about the launch agents focused on helping Network Operations in this companion blog.
Introducing the Netskope DLP AISecOps Agent
The first agent designed for the SecOps team is a first-of-its-kind resource for agentic DLP analysis. It mimics the actions of a security operations analyst to execute end-to-end data protection workflows, applying contextualized risk assessments, intelligent triage and investigation, and agentic risk remediation.
The Netskope DLP AISecOps Agent has been designed to provide a unified workflow for data security analysts to investigate and remediate, helping teams avoid losing hours to low-value incidents, false positives, or duplicates. Removing the requirement for humans to manually sift through the haystack for a needle, the agent helps teams to instead focus resources on addressing critical threats to data security.
Want some metrics? In early beta trials, we worked with a major global consulting firm that was struggling to handle 14 million alerts a day, reporting 2.2 million daily incidents. The team was simply never going to be big enough to handle this load—and the load was only growing.
The Netskope DLP AISecOps Agent reshapes how incidents are triaged and resolved. It consolidates related alerts into prioritized cases and automatically adds identity, device, and data context, eliminating manual investigation effort. This all means that analysts can direct remediation from a single interface, and make faster decisions. And even if you are using a dedicated SIEM/SOAR platform, investigating at source using a custom built agent and feeding just this data into a SIEM/SOAR both reduces workload AND SIEM data ingestion costs.
The agent also learns from how incidents are resolved, building an understanding of how the human experts want to prioritise risk, which enables it to reduce false positives and the number of incidents analysts need to review over time. Having deployed the Netskope DLP AISecOps Agent, the same consulting firm I mentioned above, (the one that was previously being pinged about more than 2 million incidents a day), is currently generating about 100 cases a day, which is manageable within the capacity of the security operations team. Of those 100, after human review, less than 1% are subsequently scored at a ‘critical’ risk level; because they are not distracted by 14 million alerts, the team is able to focus their time on the two per day that actually are critical.
Benefits:
- Analysts can rely on the system to retain and apply proven decision logic, reducing dependency on individual expertise and minimizing disruption from attrition.
- The organization can scale security operations without adding headcount, turning security into a predictable, efficient utility rather than a rising cost.
- By cutting false positives, teams spend their time on high‑impact threats instead of manual triage.
- Compliance shifts to continuous enforcement, helping the business lower audit risk and avoid costly regulatory exposure.
The Netskope DLP AISecOps Agent is a separately licensable component., Pplease contact your account team for more information.
Introducing the Netskope Insider Threat AISecOps Agent
Also announced today is the Netskope Insider Threat AISecOps Agent, built to address the specific challenges of insider threats. In recent months we have heard repeatedly from security teams that they were finding it challenging to integrate and act upon insights around insider threats. The Netskope platform generates a quantity of these valuable insights, within multiple product components (including DLP and UEBA), so we set about enabling security teams to be able to automate their triage, investigation and response workflows, and allow them to identify cases that likely presented a critical insider risk to the organization. With the new agent, risk signals can be spotted more effectively, assessed more swiftly and data protection can be prioritized without impacting productivity.
The Netskope Insider Threat AISecOps Agent is currently in private preview for select customers. Please contact your account team for more information.
Agentic support for risk assessment
Also included in today’s announcement (and included in all core inline Netskope subscriptions as standard) is the Netskope CCI Insights Agent.
Today assessing the security risk of cloud applications is a slow, manual exercise. Analysts take on the time consuming work of searching for specific risk attributes, checking compliance certifications and governing supported activities across multiple applications. They then have to manually translate those insights into enforceable real‑time protection policies.
The Netskope CCI Insights Agent is a conversational assistant that allows teams to get faster access to the information they need to make decisions. Using natural language, analysts can query the Netskope Cloud Confidence Index risk data (which covers more than 85,000 cloud and AI applications), viewing granular attributes such as domains, activities, and categories. These CCI insights and assessments are further enriched with external information and internal intelligence from the Netskope UI.
With the support of this AI agent, organizations can accelerate decision-making, shorten approval cycles, and enable teams to adopt modern SaaS and AI tools quickly without sidestepping security controls. Business teams, procurement, and junior security teams can also use the agent to independently assess vendor risk, reducing dependence on specialist or senior expertise. As a result, organizations can redeploy senior security talent toward strategic analysis, threat prevention, and architecture planning, instead of manual validation work.
Just the start for the agentic advantage
These three agents are just the start. Three more agents launched today, including the Netskope Private Access AIOps Agent (automatically auditing configurations for Netskope One Private Access, removing dormant settings and helping to ensure access privileges are not left open).
You can find out more about the other three agents that launched today by reading our companion blog.
