Privacy Commitment - Brazil

The following is a brief summary of how Netskope complies with applicable data privacy laws in Brazil, including Lei Geral de Proteção de Dados (LGPD).

Lei Geral de Proteção de Dados (LGPD) Supervisory Authority Our Commitment to Data Protection Key Definitions Your Rights Under the LGPD Our Responsibilities Our Compliance Measures

Lei Geral de Proteção de Dados (LGPD)

The LGPD (Law No. 13,709/2018) is Brazil’s comprehensive data protection law, inspired by international frameworks like the GDPR. It regulates how organizations collect, use, share, and process personal data, ensuring transparency and respect for individual privacy rights.

By adhering to the LGPD, we ensure the protection of personal data and comply with both legal and ethical standards, building trust with our stakeholders.

Supervisory Authority

Brazil’s data protection authority is the Autoridade Nacional de Proteção de Dados (ANPD). The ANPD provides oversight, guidance, and support for both individuals and organizations. You can find more information at ANPD’s official website.

Our Commitment to Data Protection

At Netskope, safeguarding personal data and ensuring compliance with privacy laws are our top priorities. Below, we explain our approach to data protection as it relates to Brazil’s privacy laws, your rights as an individual, and our responsibilities as a business.

Key Definitions

Personal Data: Any information regarding an identified or identifiable natural person.
Processing: Any operation carried out with personal data, such as collection, production, receipt, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, deletion, evaluation or control of the information, modification, communication, transfer, dissemination or extraction.

Your Rights Under the LGPD

Under Brazil’s LGPD, individuals have several rights regarding their personal data, including:

Right to Information: Be informed about the entities with which your data has been shared.
Right to Confirmation: Confirm whether your personal data is being processed.
Right to Access: Obtain a copy of the personal data we hold about you.
Right to Correction: Request corrections to any inaccurate or incomplete information.
Right to Deletion: Request the deletion of your personal data, especially when it is no longer necessary for the stated purpose.
Right to Portability: Receive your personal data in a structured, commonly used format, enabling its transfer to another service provider.
Right to Withdraw Consent: If you have consented to data processing, you may withdraw it at any time, subject to legal or contractual obligations.

To exercise these rights, please visit our Exercise Your Rights Section.

Our Responsibilities

As a data processor, Netskope processes personal data on behalf of our customers and in accordance with their instructions. Our key responsibilities as a processor include:

We process personal data on behalf of our customers under clear contractual agreements, ensuring that all processing is conducted lawfully, fairly, and transparently.
We implement robust technical and organizational measures to safeguard personal data against unauthorized access, alteration, or loss.
We provide reasonable assistance to customers to help them meet their compliance needs. This may include working with customers to respond to third-party requests, providing information to demonstrate our security and privacy compliance measures, and helping customers complete risk assessments.

As a data controller, Netskope manages the processing of personal data related to employees, marketing activities, training courses, website users, and more. In this capacity, we ensure that:

Data processing is done for legitimate and transparent purposes.
Transparency is maintained by informing individuals about data usage and ensuring their rights to access, correction, and erasure.
Appropriate measures protect personal data from unauthorized access or loss.
Staff receive ongoing training, and internal policies are reviewed to ensure compliance with privacy laws, including LGPD, fostering a culture of data protection.
Procedures are in place to promptly report and address data breaches, including notifications to supervisory authority or affected individuals when required.

Our Compliance Measures

We maintain strict data protection practices, including:

Brazil-based data centers: Providing service selections to enable customers to restrict data location within the bounds of Brazil.
Data Protection Policies: Establishing clear and comprehensive internal policies consistent with Brazil’s privacy laws.
Employee Training: Annual training for all employees on data protection responsibilities.
Data Audits: Netskope undergoes annual SSAE-18 SOC 2 Type II attestation through an independent, third-party auditor.
Security Measures: Technical and organizational measures such as utilizing encryption, securing storage, and having strict access controls are implemented to ensure an appropriate level of security, taking into account the nature, scope, context, purpose of the processing, and the risks for the rights and freedoms of natural persons.
Third-Party Assurance: All partners and vendors undergo security reviews involving a risk assessment and vetting procedure to ensure our partners and vendors meet our high standards.
Breach Management: Privacy and Security Incident Response Plan is well documented, implemented, and regularly reviewed and tested.

This page provides a high-level overview of our data protection practices under Brazilian data protection laws. We’re committed to protecting your data and ensuring transparency every step of the way.

If you have questions or concerns about how we handle your data, please contact our Data Protection Officer (DPO) at [email protected].

For more detailed information, please refer to our Privacy Policy or reach out to us directly.

Brazil Privacy Commitment