Sometimes in the comms team here at Netskope I hear fantastic tales that are not yet approved for public consumption. The frustration is very real when I hear of a creative customer implementation that cannot yet be told to the wider world. But today I have contrived a clever way to be able to share one of these stories with a veil of anonymity, ahead of a bigger effort to craft a case study for full public consumption. OK, “clever” may be over-egging it somewhat—I have pinned down a couple of the Systems Engineers involved in this implementation and interviewed them. I have then redacted, with all the flourish of a spy agency, to protect the customer’s name until we are all ready to talk about it properly. So here goes, my interview with “Dia” and “Yuri”*.
(*Names not actually changed, but it makes it sound exciting)
Emily: Can you start by telling me something about the customer, so we can understand their organisation—without naming names?
Dia: Sure. This customer is a French public sector organisation. Among other things, they are responsible for the Department’s education facilities. A Department is the French equivalent of a county in the UK or US. This particular Department is responsible for about 60,000 “college” students, which means children aged between 11 and 15.
Emily: I’m already interested! Can you explain a little bit about the challenge they were grappling with? The one that ultimately led them to Netskope?
Dia: Like many education authorities around the world, this Department made the decision to equip all college students with iPads. The motivation was admirable—they knew that digital technologies held hu