A Netskope foi nomeada Líder no Quadrante Mágico do Gartner™ de 2022 para Security Service Edge. Obtenha o Relatório

  • Produtos

    Os produtos Netskope são construídos na Netskope Security Cloud.

  • Plataforma

    Visibilidade incomparável e proteção de dados e contra ameaças em tempo real na maior nuvem privada de segurança do mundo.

Netskope é nomeada Líder no Relatório do Quadrante Mágico™ do Gartner de 2022 para SSE

Obtenha o Relatório Vá para a plataforma
Netskope gartner mq 2022 sse leader

A Netskope oferece uma pilha de segurança na nuvem moderna, com capacidade unificada para proteção de dados e ameaças, além de acesso privado seguro.

Explore a nossa plataforma
Birds eye view metropolitan city

Mude para serviços de segurança na nuvem líderes de mercado com latência mínima e alta confiabilidade.

Saiba mais
Lighted highway through mountainside switchbacks

Previna ameaças que muitas vezes contornam outras soluções de segurança usando uma estrutura SSE de passagem única.

Saiba mais
Lighting storm over metropolitan area

Soluções de zero trust para a implementação de SSE e SASE

Saiba mais
Boat driving through open sea

A Netskope permite uma jornada segura, inteligente e rápida para a adoção de serviços em nuvem, aplicações e infraestrutura de nuvem pública.

Saiba mais
Wind turbines along cliffside
  • Customer Success

    Proteja a sua jornada de transformação digital e aproveite ao máximo as suas aplicações na nuvem, na web e privadas.

  • Atendimento ao cliente

    Suporte proativo e o compromisso em otimizar seu ambiente da Netskope e acelerar seu sucesso.

  • Treinamento e certificação

    Os treinamentos da Netskope vão ajudar você a ser um especialista em segurança na nuvem.

Confie na Netskope para ajudar você a enfrentar ameaças emergentes, novos riscos, mudanças tecnológicas, mudanças organizacionais e de rede, e novos requisitos regulatórios.

Saiba mais
Woman smiling with glasses looking out window

Contamos com engenheiros qualificados no mundo todo, com experiências variadas em segurança na nuvem, redes, virtualização, entrega de conteúdo e desenvolvimento de software, prontos para prestar assistência técnica oportuna e de alta qualidade.

Saiba mais Portal de Suporte
Bearded man wearing headset working on computer

Proteja sua jornada de transformação digital e aproveite ao máximo seus aplicativos de nuvem, web e privados com o treinamento da Netskope.

Saiba mais
Group of young professionals working
  • Recursos

    Saiba mais sobre como a Netskope pode ajudá-lo a proteger sua jornada para a nuvem.

  • Blog

    Saiba como a Netskope viabiliza a segurança e a transformação de redes através do security service edge (SSE).

  • Eventos e workshops

    Esteja atualizado sobre as últimas tendências de segurança e conecte-se com seus pares.

  • Security Defined

    Tudo o que você precisa saber em nossa enciclopédia de segurança cibernética.

Podcast Security Visionaries

Episode 11: Empowering People for a Secure Future

Reproduzir o podcast
Black man sitting in conference meeting

Leia as últimas novidades sobre como a Netskope pode viabilizar a jornada Zero Trust e SASE por meio dos recursos do security service edge (SSE).

Leia o Blog
Sunrise and cloudy sky

SASE Week

Netskope is positioned to help you begin your journey and discover where Security, Networking, and Zero Trust fit in the SASE world.

Saiba mais
SASE Week

O que é o Security Service Edge?

Explore o lado de segurança de SASE, o futuro da rede e proteção na nuvem.

Saiba mais
Four-way roundabout
  • Empresa

    Ajudamos você a antecipar os desafios da nuvem, dos dados e da segurança da rede.

  • Por que Netskope

    A transformação da nuvem e o trabalho em qualquer lugar mudaram a forma como a segurança precisa funcionar.

  • Liderança

    Nossa equipe de liderança está fortemente comprometida em fazer tudo o que for preciso para tornar nossos clientes bem-sucedidos.

  • Parceiros

    Fazemos parceria com líderes de segurança para ajudá-lo a proteger sua jornada para a nuvem.

A Netskope possibilita o futuro do trabalho.

Saiba mais
Curvy road through wooded area

A Netskope está redefinindo a nuvem, os dados e a segurança da rede para ajudar as organizações a aplicar os princípios de Zero Trust para proteger os dados.

Saiba mais
Switchback road atop a cliffside

Pensadores, construtores, sonhadores, inovadores. Juntos, fornecemos soluções de segurança na nuvem de última geração para ajudar nossos clientes a proteger seus dados e seu pessoal.

Meet our team
Group of hikers scaling a snowy mountain

A estratégia de comercialização da Netskope, focada em Parcerias, permite que nossos Parceiros maximizem seu crescimento e lucratividade enquanto transformam a segurança corporativa.

Saiba mais
Group of diverse young professionals smiling
Blog Threat Labs Risky Business: How COVID-19 changed user behavior
Sep 10 2020

Risky Business: How COVID-19 changed user behavior

The COVID-19 pandemic caused an abrupt change — a sudden and lasting shift to remote work for the majority of knowledge workers. The number of people working remotely more than doubled in the span of a few weeks. Among the many challenges that security organizations faced during this transition was a change in user behavior. The behavior profile of a user working from home (and also working alongside all the other members of their household) is a stark contrast to the profile of the same user working from the office. Managed devices are now being used for more personal web browsing, which includes a 600% increase in visits to pornographic websites. Managed devices are also being shared among members of the household, evidenced by a 450% increase in education app usage aligned with the beginning of the school year. This post highlights the increase in personal usage of managed devices, risky web browsing, and device sharing to support remote learning.

Personal Usage

Those who switched from working in an office to working from home during the COVID-19 pandemic, found once well-defined lines between work and personal life suddenly blurred. Along with this blurring of lines came a change in browsing habits, a doubling of the amount of personal browsing on managed devices.

Figure 1 shows the trend in personal browsing habits for the first half of 2020. It shows the daily total number of visits to websites and cloud apps in the top 5 personal categories, normalized by the number of daily active users on the Netskope Security Cloud platform and displayed as a percentage of their median pre-pandemic levels. Overall, the amount of personal web browsing doubled, led by an increase in visits to “Consumer” and “Streaming & Downloadable Video” websites and cloud apps. 

Figure 1. Personal web browsing and app usage doubles during COVID-19 pandemic
Figure 1. Personal web browsing and app usage doubles during COVID-19 pandemic

“Other” represents additional personal categories of websites and cloud apps, including:

  • Abortion
  • Alcohol
  • Arts
  • Automotive
  • Dating
  • Education 
  • Entertainment
  • Fashion
  • Financial Aid & Scholarships
  • Financial News
  • Forums
  • Games
  • Insurance
  • Job Search/Careers
  • Kids
  • News & Media
  • Pets
  • Tobacco
  • Weapons

Risky Usage

While the amount of personal browsing doubled, the amount of browsing to certain risky categories of websites and apps tripled. Figure 2 shows a breakdown of the top risky categories, led by increases in “Gambling” and “Adult Content”.  Percentage increases in certain categories were even larger, with the number of visits to “Adult Content – Pornography” increasing 6-fold during the pandemic.

Figure 2. Risky web browsing and app usage triples during COVID-19 pandemic

The risks associated with websites and cloud apps in these categories are typically easy to mitigate: organizations block them because their use is a violation of their Acceptable Use Policy (AUP). However, this is not always the case. Many of the malicious threats that the Netskope Security Cloud platform detects and blocks are hosted on websites that aren’t in these traditionally risky categories. For example, we detect more malicious content in “Personal Sites & Blogs” than in any other category. Traffic to this category doubled during the pandemic — as shown in Figure 3 —  increasing the risk of exposure to potentially malicious content. This underscores the importance of inspecting web traffic for malicious content.

Figure 3. Visits to “Personal Sites & Blogs” double during COVID-19 pandemic
Figure 3. Visits to “Personal Sites & Blogs” double during COVID-19 pandemic

Device Sharing

The usage of “Education” apps increased 450% at the beginning of the school year, indicating that managed devices are being shared to support remote learning in the home. Figure 4 shows the increase in usage of “Education” apps from the beginning of August 2019 through the end of August 2020. Compared to the average usage from August 2019, the amount of “Education” app usage tripled after the pandemic declaration, slowed over the summer, and has increased to 4.5x at the end of August 2020 as students return to school. Most popular in this family of apps is Google Classroom, the primary driving force behind the increase.

Figure 4. Education app usage increases 3x at the beginning of the pandemic and spikes again at the beginning of the 2020/2021 school year
Figure 4. Education app usage increases 3x at the beginning of the pandemic and spikes again at the beginning of the 2020/2021 school year

Data Analysis

The analysis presented in this blog post is based on anonymized usage data collected by the Netskope Security Cloud platform relating to a subset of Netskope customers with prior authorization.

Conclusions

The COVID-19 pandemic caused many knowledge workers to work from home alongside other members of their households. This caused a dramatic change in user behavior that included a doubling in personal device usage, a tripling of visits to risky apps and websites, and increased sharing of managed devices within the household. This is the second installment in a series of blogs covering the effects of COVID-19 on knowledge workers. The first installment covered geographic differences in remote work numbers. For more about recent trends in cloud adoption and security threats from the first half of 2020, please refer to our August 2020 Cloud and Threat Report.

author image
About the author
Ray is the Director of Netskope Threat Labs, which specializes in cloud-focused threat research. His background is in software anti-tamper, malware detection and classification, cloud security, sequential detection, and machine learning.
Ray is the Director of Netskope Threat Labs, which specializes in cloud-focused threat research. His background is in software anti-tamper, malware detection and classification, cloud security, sequential detection, and machine learning.