A Netskope obtém a alta autorização do FedRAMP. Netskope GovCloud.

fechar
fechar
A plataforma do futuro é a Netskope

Intelligent Security Service Edge (SSE), Cloud Access Security Broker (CASB), Cloud Firewall, Next Generation Secure Web Gateway (SWG) e Private Access for ZTNA integrados nativamente em uma única solução para ajudar todas as empresas em sua jornada para o Secure Access Service Arquitetura de borda (SASE).

Vá para a plataforma
Vídeo da Netskope
Next Gen SASE Branch é híbrida — conectada, segura e automatizada

Netskope Next Gen SASE Branch converge o Context-Aware SASE Fabric, Zero-Trust Hybrid Security e SkopeAI-Powered Cloud Orchestrator em uma oferta de nuvem unificada, inaugurando uma experiência de filial totalmente modernizada para empresas sem fronteiras.

Saiba mais sobre Next Gen SASE Branch
Pessoas no escritório de espaço aberto
Desenvolvendo uma Arquitetura SASE para Leigos

Obtenha sua cópia gratuita do único guia de planejamento SASE que você realmente precisará.

Baixe o eBook
Adote uma arquitetura Secure Access Service Edge (SASE)

O Netskope NewEdge é a maior nuvem privada de segurança de alto desempenho do mundo e oferece aos clientes cobertura de serviço, desempenho e resiliência inigualáveis.

Conheça a NewEdge
NewEdge
Sua Rede do Amanhã

Planeje seu caminho rumo a uma rede mais rápida, segura e resiliente projetada para os aplicativos e usuários aos quais você oferece suporte.

Receba o whitepaper
Sua Rede do Amanhã
Netskope Cloud Exchange

O Cloud Exchange (CE) da Netskope oferece aos clientes ferramentas de integração poderosas para tirar proveito dos investimentos em estratégias de segurança.

Saiba mais sobre o Cloud Exchange
Vídeo da Netskope
Mude para serviços de segurança na nuvem líderes de mercado com latência mínima e alta confiabilidade.

Conheça a NewEdge
Lighted highway through mountainside switchbacks
Permita com segurança o uso de aplicativos generativos de IA com controle de acesso a aplicativos, treinamento de usuários em tempo real e a melhor proteção de dados da categoria.

Saiba como protegemos o uso de IA generativa
Ative com segurança o ChatGPT e a IA generativa
Soluções de zero trust para a implementação de SSE e SASE

Conheça o Zero Trust
Boat driving through open sea
Netskope obtém alta autorização do FedRAMP

Escolha o Netskope GovCloud para acelerar a transformação de sua agência.

Saiba mais sobre o Netskope GovCloud
Netskope GovCloud
  • Recursos chevron

    Saiba mais sobre como a Netskope pode ajudá-lo a proteger sua jornada para a nuvem.

  • Blog chevron

    Saiba como a Netskope viabiliza a segurança e a transformação de redes através do security service edge (SSE).

  • Eventos e workshops chevron

    Esteja atualizado sobre as últimas tendências de segurança e conecte-se com seus pares.

  • Security Defined chevron

    Tudo o que você precisa saber em nossa enciclopédia de segurança cibernética.

Podcast Security Visionaries

Cookies, Not Biscuits
A apresentadora Emily Wearmouthas se reúne com os especialistas David Fairman e Zohar Hod para discutir o passado, o presente e o futuro dos cookies da Internet.

Reproduzir o podcast
Podcast: Cookies, Not Biscuits
Últimos blogs

Como a Netskope pode habilitar a jornada Zero Trust e SASE por meio dos recursos de borda de serviço de segurança (SSE).

Leia o Blog
Sunrise and cloudy sky
SASE Week 2023: Sua jornada SASE começa agora!

Replay das sessões da quarta SASE Week anual.

Explorar sessões
SASE Week 2023
O que é o Security Service Edge?

Explore o lado de segurança de SASE, o futuro da rede e proteção na nuvem.

Saiba mais sobre o Security Service Edge
Four-way roundabout
  • Nossos clientes chevron

    Netskope atende a mais de 2.000 clientes em todo o mundo, incluindo mais de 25 dos 100 da Fortune.

  • Customer Solutions chevron

    Estamos aqui junto com você a cada passo da sua trajetória, assegurando seu sucesso com a Netskope.

  • Netskope Community chevron

    Aprenda com outros profissionais de rede, dados e segurança.

  • Treinamento e certificação chevron

    Os treinamentos da Netskope vão ajudar você a ser um especialista em segurança na nuvem.

Ajudamos nossos clientes a estarem prontos para tudo

Ver nossos clientes
Woman smiling with glasses looking out window
A talentosa e experiente equipe de Serviços Profissionais da Netskope fornece uma abordagem prescritiva para sua implementação bem sucedida.

Conheça os Serviços Profissionais
Netskope Professional Services
A Comunidade Netskope pode ajudar você e sua equipe a obter mais valor de produtos e práticas.

Acesse a Comunidade Netskope
A Comunidade Netskope
Proteja sua jornada de transformação digital e aproveite ao máximo seus aplicativos de nuvem, web e privados com o treinamento da Netskope.

Saiba mais sobre Treinamentos e Certificações
Group of young professionals working
  • Empresa chevron

    Ajudamos você a antecipar os desafios da nuvem, dos dados e da segurança da rede.

  • Por que Netskope chevron

    A transformação da nuvem e o trabalho em qualquer lugar mudaram a forma como a segurança precisa funcionar.

  • Liderança chevron

    Nossa equipe de liderança está fortemente comprometida em fazer tudo o que for preciso para tornar nossos clientes bem-sucedidos.

  • Parceiros chevron

    Fazemos parceria com líderes de segurança para ajudá-lo a proteger sua jornada para a nuvem.

Apoiando a sustentabilidade por meio da segurança de dados

A Netskope tem o orgulho de participar da Visão 2045: uma iniciativa destinada a aumentar a conscientização sobre o papel da indústria privada na sustentabilidade.

Saiba mais
Apoiando a sustentabilidade por meio da segurança de dados
O mais alto nível de Execução. A Visão mais avançada.

A Netskope foi reconhecida como Líder no Magic Quadrant™ do Gartner® de 2023 para SSE.

Obtenha o Relatório
A Netskope foi reconhecida como Líder no Magic Quadrant™ do Gartner® de 2023 para SSE.
Pensadores, construtores, sonhadores, inovadores. Juntos, fornecemos soluções de segurança na nuvem de última geração para ajudar nossos clientes a proteger seus dados e seu pessoal.

Conheça nossa equipe
Group of hikers scaling a snowy mountain
A estratégia de comercialização da Netskope, focada em Parcerias, permite que nossos Parceiros maximizem seu crescimento e lucratividade enquanto transformam a segurança corporativa.

Saiba mais sobre os parceiros da Netskope
Group of diverse young professionals smiling

User Experience Matters: Ending the Tug of War Between Security and Performance

Aug 23 2022

Security leaders often question why performance matters. In this blog, we will discuss the “tug of war” that exists between implementing robust security controls and delivering a superior user experience as we spotlight the findings from a new white paper from industry analyst IDC, and highlight why the design of the Netskope NewEdge infrastructure is so important to how we approach these challenges.

Tug of war image showing security controls and user experience pulling against each other

It’s important to get security decision-makers and practitioners to understand the serious risk that comes from degraded performance and why networking considerations are key. Without factoring in performance, the best-case scenario is that cloud security slows down the business. The worst-case scenario is that users bypass security controls altogether – ignoring hours of security awareness training–creating greater exposure for an organization and diminishing the return on their significant security investments.

Fortunately, in most opportunities I’ve come across at Netskope, the networking team plays an integral in influencing security decisions, especially when it comes to inline services like security service edge (SSE) and secure access service edge (SASE) architecture, as well as individual capabilities like secure web gateway (SWG), firewall-as-a-service (FWaaS) or zero trust network access (ZTNA). 

Different mindsets: security vs. networking

While security teams typically focus on the depth and breadth of features for securing data, identifying threats, understanding application instances, or gleaning context for the best security efficacy, networking puts a spotlight on speeds and feeds. In short, how quickly can traffic get to the cloud, get the security processing needed, and get the user to the content, data, or app they are trying to access. For networkers, performance is all about delivering a high quality experience and it’s also why tools for remediating issues quickly (like Netskope’s Digital Experience Management) are so integral to cloud security purchase decisions. 

As reported in the June 2022 results of a Dimensional Research survey, which polled more than 500 enterprise security and IT professionals, a mind-blowing 46% admitted to relaxing or bypassing security to improve user experience. To sum it up, nearly half admit to taking the easy, less secure and more convenient path for the sake of a better experience. It doesn’t take a security expert to recognize the dangers and risks associated with that trade-off. Fortunately the survey results make it clear the vast majority of customers (90%) believe end-to-end monitoring is needed to determine if security between their end-users and the cloud is impacting the quality of experience.

This is consistent with Gartner analysts forecasting that by 2025, half of IT organizations will have established a digital experience strategy, team, and management tool, up from 5% in 2021. It is also noteworthy that in the Dimensional Research survey upwards of 90% of respondents believe visibility into end-user experience will be imperative to SASE adoption and success. 

Why should performance matter to both security and networking practitioners?

Shining a spotlight on the connection between security controls, cloud security performance, and ultimately user experience is the heart of a new paper from IDC analyst Chris Rodriguez. It’s a particularly timely topic with the shift to hybrid work and employees splitting their time between working remote and being on-premises, in the office. This is driving a corresponding spike in interest in digital experience monitoring solutions, as Rodriguez points out, “44% of customers admit hybrid work limits visibility” into user experience. 

In the paper, Rodriguez says, “Security systems must provide protection without hindering business operations. History has shown that disruptive security tools may be set to monitor-only mode, avoided, or switched off entirely, leading to reduced security efficacy. Put simply, security must be accurate, reliable, performant, and frictionless. Security transformation must go beyond mere adaptation to technological change but must account for the “human factor” as well.”

An example of the risky trade-offs often made between security and experience–often illustrated by users doing not what is “safest” but what is most “convenient”–is what we’ve seen over the years with seatbelts. It wasn’t until laws were put in place, massive media campaigns educated individuals on the risk of driving sans seatbelt, and technology advancements (like automatic belts or audio alarms that notify drivers when they are not safely buckled in) were put in place that individuals took action. Yes it was a combination of education, but also things that made it easier (or more painful to not buckle up) that drove the right behavior and in this case the best security posture for drivers hitting the roads. Netskope CISO, EMEA Neil Thacker wrote about a similar concept in a recent blog, through the lens of the Halo safety measure in Formula 1 racing, comparing it to how minute controls and coaching can help lead to better security posture and business outcomes. 

Many times this is what we’ve seen firsthand at Netskope, even working with some of the most security and compliance-minded enterprises in the world—including banks, healthcare providers and even government agencies. I experienced this shortly after joining Netskope when I learned of a customer prospect embarking on a web security proof of concept (POC) where employees were intentionally bypassing their VPNs to go direct-to-net, without any security protections (endpoint or otherwise) in place. It’s pretty clear the risk associated with this approach. The question I asked was “why did they choose this path”–avoiding using their VPN or the pains of multi-factor authentication? The short answer was because it was faster and more convenient. And this is why Rodriguez’s paper is such an important topic. Security and the performance required to deliver a superior experience are interconnected.

The right infrastructure for a superior digital experience

As a result of the $100M+ investment in building out its security private cloud called NewEdge, Netskope is particularly well-suited to help solve this inherent issue that comes with security transformation. NewEdge was designed to ensure cloud security is delivered without performance trade-offs. This strategy and level of investment further underscores why the underlying infrastructure is so important, not just for networkers but also security teams.

Rodriguez also wrote that “the digital transformation era also presents an opportunity for security providers [like Netskope] to address a long-standing trade-off in cybersecurity: performance versus protection… Now, the technological and operational changes introduced by digital transformation require security practitioners to consider performance in the context of the human factor. Through this lens, performance becomes a security imperative.

Isn’t it about time as an industry that we fully recognize the weakest link of the “human factor” and work collectively to end the tug of war between security and performance? Customers can have both – the security they need and the digital experience their users expect. Accordingly, it’s also why customers, both security and networking leaders, need to pay attention to the underlying cloud security infrastructure that powers SSE and SASE to ensure there are no trade-offs. 

Saiba mais

For more information about why performance and user experience matters, as well as how the fast,  performance-focused NewEdge network powering the Netskope Security Cloud can give your business a competitive advantage and better support hybrid work, download a complementary copy of the IDC paper here.

To dig in further specifically on the topic of digital experience, as part of this year’s Netskope SASE Week, I will be hosting a session with Netskope Product Management Director Priyanka Pani on the importance of end-to-end visibility for monitoring performance and why it is the “linchpin of SASE success.” Register now to join this session on September 13.

author image
Jeff Brainard
Jeff Brainard is Platform Strategy Director at Netskope, where he works in Platform Engineering and focuses on its NewEdge private cloud infrastructure. With more than 25 years of experience in product marketing, product management and sales leadership roles, Jeff has extensive experience in security and networking, spanning technologies including secure web gateways/proxies, web caching/content delivery, zero trust and software-defined networking, as well as network performance optimization.

Stay informed!

Subscribe for the latest from the Netskope Blog