EmpresaSecurity, Compliance and Assurance

Security, Compliance & Assurance

We are here to support you whether it is cloud transformation, adoption of a new security architecture, or replacing existing services with our leading approaches. Here you will find information on our internal program, the compliance and regulation frameworks we attest and certify to, and support for product security disclosures.

Security

As the cloud security leader serving the world’s largest and most valuable customers, we have directed significant resources to ensure that our data centers, hardware, software, and processes are secure, redundant, meet the most rigorous standards, and deliver the high performance even our most stringent customers require. Our Global Cloud Infrastructure and data center hosting providers employ state-of-the-art physical security controls and we regularly engage independent auditors to ensure the highest level of compliance with best-of-breed frameworks and standards.

Visionária no Quadrante Mágico do Gartner de 2020 para SWG

Compliance & Assurance

AICPA SOC 2

Netskope System & Organization Control (SOC) Reports are independent third-party examination reports that demonstrate how Netskope achieves key compliance controls and objectives. The purpose of these reports is to help you and your auditors understand the Netskope controls established to support operations and compliance. Learn More.

To request for a copy of our SOC 2 Report, please contact us.

FedRAMP

FedRAMP is a government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The program enables government agencies to adapt from old, insecure legacy IT to mission-enabling, secure, and cost-effective cloud-based IT.

Click here to learn more about Netskope’s Authorization.

ISO 27001 Certification

The International Organization for Standardization 27001 Standard (ISO 27001) is an information security standard that ensures office sites, development centers, support centers and data centers are securely managed. These certifications run for 3 years (renewal audits) and have annual touch point audits (surveillance audits).

To request the ISO 27001 certification, please contact us.

ISO 27017 Certification

ISO/IEC 27017 is a security standard developed for cloud service providers and users to make a safer cloud-based environment and reduce the risk of security problems.

To request the ISO 27017 certification, please contact us.

ISO 27018 Certification

The International Organization for Standardization 27018 Standard (ISO 27018) covers privacy protections for the processing of personal information by cloud service providers.

To request the ISO 27018 certification, please contact us.

CSA STAR

The CSA Security, Trust and Assurance Registry (STAR) encompasses the key principles of transparency, rigorous auditing, harmonization of standards, with continuous monitoring. STAR consists of three levels of assurance, which currently cover four unique offerings all based upon a succinct yet comprehensive list of cloud-centric control objectives in the CSA’s Cloud Controls Matrix (CCM). CCM is the only meta-framework of cloud-specific security controls, mapped to leading standards, best practices and regulations. CCM provides organizations with the needed structure, detail and clarity relating to information security tailored to cloud computing.

Click here to view our CSA STAR Level II Certification.

UK Cyber Essentials

Cyber Essentials is a United Kingdom government information assurance scheme that is operated by the United Kingdom National Cyber Security Centre (NCSC). It encourages organisations to adopt good practice in information security. Cyber Essentials also includes an assurance framework and a simple set of security controls to protect information from threats coming from the internet.

To request the UK Cyber Essentials certification, please contact us.

Privacy Shield

For certain Services, for which we act as a data processor, Netskope has certified under the EU-U.S. Privacy Shield framework. For more details about the scope of the certification, click here.

The EU-U.S. Privacy Shield Framework was designed by the U.S. Department of Commerce and European Commission to provide companies on both sides of the Atlantic with a mechanism to comply with EU data protection requirements when transferring personal data from the European Union to the United States in support of transatlantic commerce.

TRUSTe has assessed Netskope for compliance with the TRUSTe Privacy Certification. For more detail about our TRUSTe certifications, please click here.

Cloud Computing Compliance Controls Catalog (C5)

Cloud Computing Compliance Controls Catalog (C5) is a German Government-backed attestation scheme introduced in Germany by the Federal Office for Information Security (BSI) to help organizations demonstrate operational security against common cyber-attacks within the context of the German Government’s “Security Recommendations for Cloud Providers”.

To request the C5 copy please contact us.

California Consumer Privacy Act

Netskope supports the customer’s compliance for Processing covered by the California Consumer Privacy Act of 2018 (the “CCPA”). To confirm applicable aspects of the CCPA in connection with Customer’s use of the Services, Netskope has provided this Compliance Statement. This notice supplements the Netskope Privacy Policy.

Data Processing Addendum

View Netskope’s Customer Data Processing Addendum (DPA)

To execute Netskope’s Customer DPA please follow the instructions on page 1 of the DPA. Please return an executed copy of the DPA to [email protected].

For any questions or queries or to request a copy of the DPA in an alternative format, please contact us at [email protected].

AICPA SOC 2

Netskope System & Organization Control (SOC) Reports are independent third-party examination reports that demonstrate how Netskope achieves key compliance controls and objectives. The purpose of these reports is to help you and your auditors understand the Netskope controls established to support operations and compliance. Learn More.

To request for a copy of our SOC 2 Report, please contact us.

FedRAMP

FedRAMP is a government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The program enables government agencies to adapt from old, insecure legacy IT to mission-enabling, secure, and cost-effective cloud-based IT.

Click here to learn more about Netskope’s Authorization.

ISO 27001 Certification

The International Organization for Standardization 27001 Standard (ISO 27001) is an information security standard that ensures office sites, development centers, support centers and data centers are securely managed. These certifications run for 3 years (renewal audits) and have annual touch point audits (surveillance audits).

To request the ISO 27001 certification, please contact us.

ISO 27017 Certification

ISO/IEC 27017 is a security standard developed for cloud service providers and users to make a safer cloud-based environment and reduce the risk of security problems.

To request the ISO 27017 certification, please contact us.

ISO 27018 Certification

The International Organization for Standardization 27018 Standard (ISO 27018) covers privacy protections for the processing of personal information by cloud service providers.

To request the ISO 27018 certification, please contact us.

CSA STAR

The CSA Security, Trust and Assurance Registry (STAR) encompasses the key principles of transparency, rigorous auditing, harmonization of standards, with continuous monitoring. STAR consists of three levels of assurance, which currently cover four unique offerings all based upon a succinct yet comprehensive list of cloud-centric control objectives in the CSA’s Cloud Controls Matrix (CCM). CCM is the only meta-framework of cloud-specific security controls, mapped to leading standards, best practices and regulations. CCM provides organizations with the needed structure, detail and clarity relating to information security tailored to cloud computing.

Click here to view our CSA STAR Level II Certification.

UK Cyber Essentials

Cyber Essentials is a United Kingdom government information assurance scheme that is operated by the United Kingdom National Cyber Security Centre (NCSC). It encourages organisations to adopt good practice in information security. Cyber Essentials also includes an assurance framework and a simple set of security controls to protect information from threats coming from the internet.

To request the UK Cyber Essentials certification, please contact us.

Privacy Shield

For certain Services, for which we act as a data processor, Netskope has certified under the EU-U.S. Privacy Shield framework. For more details about the scope of the certification, click here.

The EU-U.S. Privacy Shield Framework was designed by the U.S. Department of Commerce and European Commission to provide companies on both sides of the Atlantic with a mechanism to comply with EU data protection requirements when transferring personal data from the European Union to the United States in support of transatlantic commerce.

TRUSTe has assessed Netskope for compliance with the TRUSTe Privacy Certification. For more detail about our TRUSTe certifications, please click here.

Cloud Computing Compliance Controls Catalog (C5)

Cloud Computing Compliance Controls Catalog (C5) is a German Government-backed attestation scheme introduced in Germany by the Federal Office for Information Security (BSI) to help organizations demonstrate operational security against common cyber-attacks within the context of the German Government’s “Security Recommendations for Cloud Providers”.

To request the C5 copy please contact us.

California Consumer Privacy Act

Netskope supports the customer’s compliance for Processing covered by the California Consumer Privacy Act of 2018 (the “CCPA”). To confirm applicable aspects of the CCPA in connection with Customer’s use of the Services, Netskope has provided this Compliance Statement. This notice supplements the Netskope Privacy Policy.

Data Processing Addendum

View Netskope’s Customer Data Processing Addendum (DPA)

To execute Netskope’s Customer DPA please follow the instructions on page 1 of the DPA. Please return an executed copy of the DPA to [email protected].

For any questions or queries or to request a copy of the DPA in an alternative format, please contact us at [email protected].

Industry leading expertise

A data-centric, contextualized, digital and cyber risk strategy is imperative to your success. To help ensure the strength of your security program, we offer complimentary consultations with our top strategy experts for qualifying customers.

Security Advisories and Disclosures

We take our responsibility to protect our customers’ information and the services we provide to them very seriously. Here, you may learn about our process and disclosed vulnerabilities.

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Policies

At Netskope, we take our responsibility to protect our users’ information and the services we provide to them very seriously.

 

Linked below is our Privacy Policy and Vulnerability Disclosure Policy. The Privacy Statement describes how Netskope collects, uses, shares, and secures the personal information you provide. It also describes your choices regarding use, access and correction of your personal information. The Vulnerability Disclosure Policy describes what systems and types of research are covered under this policy, how to send us vulnerability reports, and how long we ask security researchers to wait before publicly disclosing vulnerabilities.