Esta Política de Privacidad se aplica al tratamiento de la información personal que recopilamos de las siguientes formas, tal y como se detalla en esta sección.
Contact and Professional Data: We collect contact and/or professional personal information about you in person, through communications from you or your colleagues, through our websites and other Services, and sometimes your use of third party websites (e.g. websites collecting job applications). For example, you provide your contact and professional information to us when you sign-up to learn more about Netskope’s products and services, download content, register for an event, and visit our offices. If you attend an event, we may also receive contact and professional details about you when you choose to scan your attendee badge or by providing a business card or other method(s) whereby you share personal information with us. We may also collect personal information about you from, for example, publicly available sources, third-party data providers, brand partnerships, or through transactions such as mergers and acquisitions. Typically, contact data includes your name and contact methods, such as telephone number, email address, and office or other mailing address, and professional data includes details such as the organization you are affiliated with, your job title, and industry. We may also collect your communication preferences and your history of interactions with us (for example, event attendance or content downloads).
Automatically Collected Data: As with most websites, we gather certain information automatically when you visit or interact with our websites, training courses, communications, promotional content, communities and other Services. We and our third-party service providers may use information-gathering tools and passive information collection on our websites, including cookies or small data files that are stored on an individual’s computer and other, related technologies, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, “Cookies”) to automatically collect information. This information collection typically includes information such as demographic information, company and role details, market research and publicly-available information, IP address (which may provide information about your location, but not your precise geolocation), device and browser details, usage information, timestamps, pages viewed, searches, interaction with and action taken by you on our websites or content (such as clicks on links and interaction with a webpage), as well as other non-personal information. This helps us monitor and analyze how you use and interact with our Services. We may also use this information to distinguish you from other users of our Services. It also helps us and our partners to determine products and services that may be of interest to you. Depending on your device and settings, we may also collect approximate location derived from IP address, and identifiers associated with cookies and similar technologies.
Biographical and Community Data: We may also collect various types of biographical, community, and support data from you via our help center, social media, and community forums. For example, if you register for an online community that we host, we may ask you to provide a username, photo and/or biographical information, such as your occupation, organization name and areas of expertise. Additionally, you may provide personal information to us when you create user-generated content (for example, by liking or posting on a Netskope related social media post, page, or comment within a social media platform, by posting in a forum, electronic meeting, course, or blog), provide us with feedback, or when you participate in interactive features, trainings, online surveys, contests, promotions, sweepstakes, activities, or events. Note that the information we receive through remote access communities, such as a social network, is usually dependent upon an individual’s privacy settings with the social network. For example, your profile information, profile picture, gender, username, user ID associated with your social media account, age range, language, country, and any other information you allow the social network to share with third parties. Individuals should always review and, if necessary, adjust their privacy settings on third-party websites and social media networks and services before sharing information and/or linking or connecting them to other services. Please do not post sensitive personal information in public forums or community areas.
Third Party and Augmented Data: We may receive information about you from other sources, including third parties from whom we have obtained data, such as name, title, company, email address, physical mailing address, phone number, and information about the advertising link clicked, information requested, or event registered for, etc. We may combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your personal information, we will only use that information for the specific reason for which it was provided to us. If you believe that your personal information has been provided to us and would like to request that it be removed from our database, please contact us at the contact information below.
Open Source Project and Bug Bounty Data: If you participate in an open source project or our bug bounty program, we may receive details about you, such as your username or pull requests, to help us manage your participation in the project or program and provide you with updates.
Contract and Payment Data: We may receive contract details from you or your organization and use payment processing services to collect payment and billing information, which may contain personal information such as professional contact information, billing contact name, signatures, billing address and payment information, in connection with purchase of Netskope products and services.
Sensitive Personal Information: In limited circumstances, we may receive or process information that may be considered “sensitive” under certain laws (for example, precise geolocation, login credentials, or information that could reveal protected characteristics), typically only where you provide it directly or it is necessary for security, fraud prevention, or legal compliance. We do not process sensitive personal information for purposes that require opt-in consent unless such consent has been obtained.
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