Last Updated: June 30, 2020
Netskope, Inc. respeta su privacidad y se compromete a proteger la información personal que usted comparte con nosotros. La siguiente Declaración de Privacidad describe cómo Netskope recopila, utiliza, comparte y asegura la información personal que usted proporciona. También detalla sus derechos de uso, acceso y corrección de su información personal.
This Privacy Statement covers Netskope, Inc. and its affiliated companies and subsidiaries (collectively “Netskope”, “we”, “us”, or “our”) websites, mobile and desktop service agent applications, and services that link to or reference this Privacy Statement. When visiting any web site of Netskope (the “Site”) please review the applicable privacy policies disclosed on the Site. Netskope offers and provides a variety of services and solutions through Netskope’s Cloud Security Platform, collectively referred to throughout this document as “Services.” The term “partner” is used in these Terms in the popular sense as referring to a person or entity that has entered into a collaborative relationship with Netskope and does not imply the existence of a legal partnership. “Personal information” or “personal data” is any information that can be used to identify an individual, and may include but is not limited to first and last name, email address, telephone number, postal or other physical address, login information (User ID, account number, password), marketing preferences, social media account information, other contact information, title, occupation, work industry, and other information which you may submit to Netskope for it to provide products, services, and information to you. If we link other data with your personal information, we will treat that linked data as personal information. By proceeding to use the Site and/or the Services you consent that we may process the personal data that we collect from you in accordance with this Privacy Statement. The use of personal information collected from a customer through a Service shall be limited to the purpose of providing the Service to the customer. Please review the “Disclosures Specific to Netskope Services” section below for additional information.
Podemos recopilar información personal de usted, como su nombre, compañía, dirección de correo electrónico y número de teléfono. Al igual que en la mayoría de los sitios web, recopilamos cierta información automáticamente. Esta información puede incluir direcciones de protocolo de Internet (IP), tipo de navegador, proveedor de servicios de Internet (ISP), páginas de referencia/salida, los archivos visualizados en nuestro sitio (por ejemplo, páginas HTML, gráficos, etc.), sistema operativo, sello de fecha/hora y/o datos de flujo de clics para analizar tendencias en el conjunto y administrar el sitio.
We may receive information about you from other sources, including third parties from whom we have obtained data such as name, title, company, email address, physical mailing address, phone number, and information about the advertising link clicked, information requested, or event registered for, etc. We may combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your personal information, we will only use that information for the specific reason for which it was provided to us. If you believe that your personal information has been provided to us and would like to request that it be removed from our database, please contact us at the contact information below.
Recopilamos información personal por una variedad de razones, tales como:
Cuando descarga y utiliza nuestros Servicios, recopilamos automáticamente información sobre el tipo de dispositivo que utiliza y la versión del sistema operativo. No pedimos, accedemos ni rastreamos ninguna información basada en la ubicación que no sea su dirección IP desde su dispositivo móvil en ningún momento durante la descarga o el uso de nuestras aplicaciones o Servicios móviles.
En algunos casos, al igual que muchos otros sitios web comerciales, Netskope y los terceros con los que nos relacionamos pueden recopilar datos automáticamente a través de cookies, registros web, web beacons y otras aplicaciones similares. Esta información se utiliza para comprender mejor y mejorar la usabilidad, el rendimiento y la eficacia del sitio web y para ayudar a adaptar el contenido o las ofertas para usted. Por favor, lea la sección "Cookies y otras tecnologías web" a continuación para obtener más información.
Netskope may use personal information for the purposes of operating our business, providing customers and business partners with information and services, helping us better understand your needs and interests, improving our Sites and/or Services, sending marketing and other communication related to our business or Services, and for other legitimate purposes permitted by applicable law. Specifically, some of the ways we may use personal information include:
Puede actualizar sus preferencias de comunicación en cualquier momento. Vea sus preferencias a continuación.
You may request that we update, change or remove information posted on or submitted through our Site or that we provide you with information about whether we hold or process any of your personal information by contacting [email protected] or by regular mail addressed to:
2445 Augustine Dr, 3rd floor
Santa Clara, CA 95054
Responderemos a estas solicitudes dentro de un plazo razonable. Las copias de la información que haya actualizado, modificado o eliminado pueden permanecer visibles en las páginas en caché y archivadas del Sitio durante un período de tiempo. También podemos retener su información en nuestros registros comerciales durante el tiempo que su cuenta esté activa o según sea necesario para proporcionarle servicios, cumplir con nuestras obligaciones legales, resolver disputas y hacer cumplir nuestros acuerdos.
You may sign-up to receive our newsletter or other communications and information from us related to our Services. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in each promotional email we send to you or by sending us a message through email, [email protected], or by mail to: Netskope, Inc., Attn: Privacy, 2445 Augustine Dr., Suite 301, Santa Clara, CA 95054. Please be sure to include your name, email address, and specific, relevant information about the material you no longer wish to receive.
Estas opciones no se aplican a las notificaciones de servicios u otras comunicaciones requeridas que se consideran parte de ciertos Servicios, que usted puede recibir periódicamente a menos que deje de usar o cancele el Servicio de acuerdo con sus términos y condiciones.
By using our Site, Services, or otherwise providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use. For example, if we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our websites, by sending an email, or otherwise contacting you.
Your personal information may be shared with Netskope offices or partners around the world. In such case, this Privacy Statement governs the entities concerned.
Within Netskope, data is stored in controlled servers with restricted access. Your personal information may be stored and processed worldwide in Netskope data centers and by Netskope or its worldwide subsidiaries or affiliates. Unless otherwise specified in this Privacy Statement, your personal information is not shared outside Netskope without your permission. Netskope may send your personal information to other companies or people under any of the following circumstances:
Estas herramientas recogen cierta información estándar que su navegador envía a nuestro sitio web, como el tipo de navegador y la dirección del sitio web desde el que llegó a nuestro sitio web. También pueden recopilar información sobre:
These tools help make your visit to our Sites easier, more efficient, and more valuable by providing you with a customized experience and recognizing you when you return. If you prefer not to receive cookies while browsing our Sites or via HTML-formatted emails, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of all features of the Site if you do so. In particular, you may be required to accept cookies in order to complete certain actions on a Site. To use/navigate through many parts of our Sites, you do not need to turn on cookies. There is currently no industry standard for how companies should respond to “do not track” signals, although one may develop in the future. Our Sites may not recognize and respond to all “do not track” signals at this time. If we do so in the future, we will describe how in this Privacy Statement.
Your Netskope account information is protected for your privacy in accordance with industry standards and practices that are available to Netskope on a commercial reasonable basis. Netskope safeguards the personal information you send us and takes reasonable physical, technical, and organizational measures to prevent unauthorized access, unlawful processing, and unauthorized or accidental loss, destruction, or damage to your personal information. Netskope uses industry-standard SSL-encryption to enhance the security of sensitive data transmissions in most of our Sites. While we strive to protect your personal information, we need your cooperation to ensure the security of the information you transmit to us. The Internet, however, cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any personal information you provide to us. We urge you to take every precaution to protect your personal information while using the Internet. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your login and password private. Additionally, you should use a secure up-to-date Internet browser, follow the vendor suggestion and apply updates when required. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Retendremos su información personal según sea necesario para cumplir con los propósitos para los que fue recopilada. Retendremos y utilizaremos su información personal según sea necesario para cumplir con nuestros requisitos comerciales, obligaciones legales, resolver disputas, proteger nuestros activos y hacer cumplir nuestros acuerdos.
Netskope encourages parents and guardians to take an active role in their children’s online activities. Netskope’s Sites and Services, ad campaigns, and marketing materials are intended to be used or viewed by adults over 18 years of age. Accordingly, we do not knowingly collect personal information from anyone we know to be under 13 years of age. If we are made aware that information is or has been submitted by or collected from a child below 13, we will immediately delete their personal information.
Our Sites may contain links to websites and services operated by other companies that are outside our control and not covered by this Privacy Statement. Some of these third-party sites may be co-branded with a Netskope logo, even though they are not operated or maintained by Netskope. Netskope does not share your personal information with those websites and is not responsible for their privacy practices. Once you have left our Site, we encourage you to review the privacy statements posted on those websites (and all websites) you visit.
As Netskope is a global organization, we may transfer your personal information to Netskope in the United States of America, to any Netskope subsidiary worldwide, or to third parties and business partners as described above that are located in various countries around the world. By using our Site or Services or providing any personal information to us, where applicable law permits, you consent to the transfer, processing, and storage of such information outside of your country of residence where data protection standards may be different.
Netskope protege y permite la transferencia global de información personal de varias maneras:
Netskope participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries, the United Kingdom and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List
Netskope es responsable del tratamiento de los datos personales que recibe, bajo cada Marco de Protección de la Privacidad, y posteriormente los transfiere a un tercero que actúa como agente en su nombre. Netskope cumple con los Principios del Escudo de Privacidad para todas las transferencias posteriores de datos personales desde la UE y Suiza, incluyendo las disposiciones sobre responsabilidad por transferencias posteriores.
Con respecto a los datos personales recibidos o transferidos de conformidad con el marco del Escudo de Privacidad, Netskope está sujeto a los poderes de aplicación de la normativa de la Comisión Federal de Comercio de los Estados Unidos. En determinadas situaciones, es posible que tengamos que revelar datos personales en respuesta a solicitudes legales de las autoridades públicas, incluso para cumplir con los requisitos de seguridad nacional o de cumplimiento de la ley.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Cuando sea aplicable a los datos de recursos humanos, en el contexto de la relación laboral, y a los datos de los empleados que Netskope procesa en su papel de proveedor de servicios, Netskope se compromete a cooperar con el grupo de expertos de las Autoridades de Protección de Datos de la UE (APD), la autoridad de protección de datos estatal o nacional en la que trabaja el empleado o el Comisionado Federal Suizo de Protección de Datos e Información (FDPIC), según sea el caso, para investigar las quejas no resueltas.
Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
Netskope puede acogerse a la opción alternativa. Tenemos una declaración de privacidad completa, y le proporcionamos detalles sobre cómo puede optar por no participar o por no participar en el uso de su información personal por parte de terceros con fines de marketing directo. Por lo tanto, no estamos obligados a mantener o divulgar una lista de los terceros que recibieron su información personal con fines de marketing durante el año anterior.
If you are a California resident and request information about how to exercise your third party disclosure choices, please contact us at [email protected], or write us at Netskope, Inc. Attn: Privacy, 2445 Augustine Dr, Suite 301, Santa Clara, CA 95054 USA.
Generally, Netskope processes personal data as a service provider for our customers and partners, many of whom are large enterprises who use the Services to monitor and secure their networks and communications. Netskope generally does not directly communicate or interface with customer personnel whose personal data may processed by the Services. Therefore, it is the responsibility of the enterprise customer to obtain any consents from its personnel that may be necessary for use of personal data in connection with the Services. As part of the Services, Netskope maintains transaction log data only for a limited period, after which the log data is deleted.
Right to Know
Under the CCPA, consumers that are California residents may have the right to disclosure of information about our collection, sale or disclosure for a business purpose of their personal information, including, to the extent applicable, the following:
We will provide appropriate disclosures upon receipt of a verifiable request, to the extent required by law (or in our discretion if not required by law) and as permitted by our contracts, confidentiality obligations and applicable laws and regulations. We may not be able to provide all of the information requested, such as, for example: (i) if the personal information was collected for a single one-time transaction and if, in the ordinary course of business, such information was not retained; (ii) we would be required to reidentify or otherwise link any data that, in the ordinary course of business, was not maintained in a manner that would be considered personal information; (iii) the consumer used different browsers, devices or identifying information and we have not linked all such information together; or (iv) if the information was collected, sold or disclosed prior to January 1, 2019 or twelve (12) months prior to the receipt of such verifiable consumer request, whichever is later. If we receive more than two requests for disclosure from a particular consumer within a twelve (12)-month period, we may decline to respond to such additional requests to the extent permitted under applicable law and regulations.
Right to Opt-Out
Under the CCPA, consumers that are California residents may also have the right to opt out of the sale of their personal information by contacting us and providing the verification information and other details we need in order to handle the request appropriately. We may, to the extent permitted under applicable law and regulations, continue to process data: (1) that is not personal information, including aggregate information, deidentified information or publicly available information; (2) where such processing is otherwise permitted under the CCPA, including without limitation where we are acting as a “service provider” under the CCPA, or where the processing of data is otherwise exempt; (3) where such processing is required under applicable law or regulations; (4) to protect our legal rights; (5) to comply with our contractual requirements or other applicable laws or regulations; or (6) where information is not covered by CCPA or another CCPA exception applies. Due to technological limitations, we also may not be able to recognize opt-out requests if a consumer accesses our Site or our software, platforms or applications using a new browser, a new device or new or modified personal information. If you believe we are selling your personal information despite your opt-out request, please contact us at the.
Right to Deletion
Under the CCPA, consumers that are California residents have the right to request deletion of their personal information by contacting us and providing the required verification information and other details we need in order to handle the request appropriately. We may, to the extent permitted under applicable law and regulations, retain and continue to process data: (1) that is not personal information; (2) where such processing is otherwise permitted under the CCPA, including without limitation where we are acting as a “service provider” under the CCPA, or where the data or processing is otherwise exempt under the CCPA; (3) where such processing is required under applicable law or regulations; (4) to protect our legal rights; (5) to comply with our contractual requirements or other applicable laws or regulations, or (6) where another CCPA exception applies.
Right to Non-Discrimination
Under the CCPA, consumers that are California residents have the right not to receive discriminatory treatment for exercising any of the privacy rights conferred by the CCPA, except as permitted under the CCPA. If you believe you have received discriminatory treatment for exercising your CCPA privacy rights, please contact us using the information provided in the “How to Contact Us” section below.
Netskope may collect some personal information under the direction of its customers and has no direct relationship with the individuals whose personal data it processes. If you are an employee, contractor or user of one of our customers that use our Service, please contact the customer that you interact with directly. Personal information collected through our application can include, but is not limited to User IDs (which can include email addresses), IP addresses, operating system, access methods, applications and cloud services accessed, File Object (like file name or email subject), length of connection, etc. We process the information included in file/social media/website/SaaS service contents to scan for threats, for data loss prevention and other security related functions. We store log records about the results of this processing which does not include any of the contents other than the file name. We do not share or transfer information collected through our application with third parties for advertising/marketing purposes or otherwise unless aggregated and non-directly identifying, to help Netskope perform industry benchmarking of service usage, product usage trending, and for projecting business and operational scaling. We may transfer personal information to companies that help us provide our services. Transfers to subsequent third parties are covered by the service agreements with our customers.
An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Netskope’s data privacy representative at the address below (the data controller). Upon receiving a request to remove data from a customer, Netskope will respond within a reasonable timeframe. Netskope will retain personal data we process on behalf of our customers for as long as needed to provide services to our customer. Netskope will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We value your opinions. Should you have questions or comments related to this Privacy Statement or our collection, use, or disclosure of your personal information please contact our privacy team: Netskope, Inc. Attn: Privacy, 2445 Augustine Dr, 3rd floor, Santa Clara, CA 95054 or [email protected].
Es posible que actualicemos esta Declaración de privacidad de vez en cuando. Si modificamos nuestra Declaración de Privacidad, publicaremos la versión revisada aquí, con una fecha de revisión actualizada. Usted acepta visitar estas páginas periódicamente para estar al tanto y revisar dichas revisiones. Si realizamos cambios importantes en nuestra Declaración de privacidad, también podemos notificarle por otros medios antes de que los cambios entren en vigor, como por ejemplo mediante la publicación de un aviso en nuestros sitios web o el envío de una notificación. Al continuar utilizando nuestro sitio web después de que dichas revisiones estén en vigor, usted acepta y está de acuerdo con las revisiones y se compromete a acatarlas.
The Netskope Privacy Statement was revised and posted as of June 20, 2020.
Click here for the previous version of the privacy statement.
Nos encantaría conocer su opinión!