If 2022 is teaching us anything, it’s that no organisation is an island. A better analogy, if I can be a little poetic, is perhaps that we are ships, buffeted by winds, riding rising and receding tides and trying to chart a course to calmer waters. We can build strong ships, but the ocean is out of our control. This lesson has been served to us in the form of global disruption on a scale that is so far out of our control that it can leave us feeling powerless. This year we are still dealing with the impact of a global pandemic on working patterns, navigating huge trade disruption, and grappling with the impact of war and civil disruption. It’s a lot to consider.
So much, in fact, that in August Gartner was compelled to discuss the matter, providing insight into the scale of the challenge, with recommendations for management.