In this interactive presentation, you will use Proactive DEM to resolve two issues that typically affect hybrid workers using SaaS applications: a user having problems with Microsoft Teams and a remote employee with a slow laptop. These examples provide an overview of Proactive DEM’s capabilities and how it helps to quickly diagnose and resolve issues.
Learn about the business benefits Proactive DEM offers, from boosting employee productivity to cutting IT effort by over 60% with our expert guide to overcoming the help desk dilemma.
Read the eBook and learn how to close tickets 3X faster, slash escalation and drive up user satisfaction and productivity.