Proactive DEM provides unrivaled visibility and control into your users SASE driven digital experience, no matter the location of the user or the application. Utilizing a combination of Real User Monitoring (RUM) and Synthetic Monitoring (STM) customers gain full visibility into when and where an issue occurred, including both client and SASE platform health metrics
Netskope Proactive DEM is a comprehensive set of both Customer and Netskope controlled monitoring capabilities that we are calling Synthetic Monitoring Augmentation for Real Traffic, or SMART Monitoring. SMART Monitoring utilizes a combination of both Real User Monitoring (RUM) to investigate issues from a user, network, or application perspective and Synthetic Monitoring (STM) components, used both to monitor for potential issues and provide in-depth network performance tracing. Proactive DEM offers the most comprehensive view of traffic flow offering four stages of visibility, endpoint heath, on-ramp network path to the SASE platform, visibility into the SASE platform and application performance monitoring.
Using SkopeAI powered machine learning capabilities, Netskope Proactive DEM offers predictive insight into developing problems, reducing false positives and minimizing the impact of a degraded user experience, all saving the Operations teams time and money whilst reducing productivity loss for the organization.
While comprehensive monitoring capabilities provide all the visibility needed into traffic flows and hop by hop views help identify the root cause of an incident, real value is derived through actionable insights that shorten resolution time. Netskope Proactive DEM surfaces detailed information from endpoint through to application, provides actionable alerts and integrates with third party ticketing systems to help organizations streamline their remediation process.
Many user experience issues should not require any customer interaction and with Netskope Proactive DEM, issues identified as routing, SASE platform or localized application problems are automatically resolved through alternative POP selection, first mile routing changes and in conjunction with Netskope Endpoint SD-WAN, network optimization functionality.
Synthetic Monitoring Augmentation for Real Traffic, Combining Real User Monitoring (RUM) and Synthetic Transaction Monitoring (STM), to enable organizations to measure an actual user’s experience as well as proactively test services and network performance.
Summary of Netskope customer’s tenant activity, including monitoring users, private and cloud applications, service consumption, traffic volume, sessions, data centers accessed, and more.
Detailed status on the health and availability of the various Netskope services, including steering methods, with granular views for each data center globally.
Visibility into Netskope Client activity, configured GRE and IPsec tunnels, active user versus licensed seat counts, Client versions, as well as other usage data.
Detailed information on the full path between the Netskope Client and the Application provides a complete view to pinpoint the location of a digital experience degradation.
Proactive monitoring of top 47 critical business applications provides focus on what matters the most to your organization, helping network operations teams react quicker to critical incidents.
Understand if endpoint performance problems are the cause of a digital experience problem, pinpoint problematic processes, endpoint load and wifi connectivity problems.
Synthetic Monitoring Augmentation for Real Traffic, Combining Real User Monitoring (RUM) and Synthetic Transaction Monitoring (STM), to enable organizations to measure an actual user’s experience as well as proactively test services and network performance.
Summary of Netskope customer’s tenant activity, including monitoring users, private and cloud applications, service consumption, traffic volume, sessions, data centers accessed, and more.
Detailed status on the health and availability of the various Netskope services, including steering methods, with granular views for each data center globally.
Visibility into Netskope Client activity, configured GRE and IPsec tunnels, active user versus licensed seat counts, Client versions, as well as other usage data.
Detailed information on the full path between the Netskope Client and the Application provides a complete view to pinpoint the location of a digital experience degradation.
Proactive monitoring of top 47 critical business applications provides focus on what matters the most to your organization, helping network operations teams react quicker to critical incidents.
Understand if endpoint performance problems are the cause of a digital experience problem, pinpoint problematic processes, endpoint load and wifi connectivity problems.
Customers get full visibility to monitor and control end-to-end user and app performance using real activity while augmenting real user data with synthetic tests to provide detailed forensic information.
DEM leverages a cloud-native design, tightly integrated into the Netskope Client, with one-click access from the Netskope Admin with no requirement for separate endpoint agents to deploy and manage.
Showcases the advantages of Netskope’s high-performance, highly connected security private cloud approach to ensure security delivered without trade-offs.
Utilize Proactive DEM to monitor and safeguard the move to a SASE Architecture and SSE solution, while aligning with the new requirements of users, apps, data, and the cloud.
Complemented by the Netskope Trust Portal, customers get real-time visibility into the status and health of Netskope SSE and the NewEdge infrastructure.
Backed by 99.999% uptime and availability, plus industry-leading latency SLAs for traffic processing, customers can be confident Netskope delivers as expected.
Customers get full visibility to monitor and control end-to-end user and app performance using real activity while augmenting real user data with synthetic tests to provide detailed forensic information.
DEM leverages a cloud-native design, tightly integrated into the Netskope Client, with one-click access from the Netskope Admin with no requirement for separate endpoint agents to deploy and manage.
Showcases the advantages of Netskope’s high-performance, highly connected security private cloud approach to ensure security delivered without trade-offs.
Utilize Proactive DEM to monitor and safeguard the move to a SASE Architecture and SSE solution, while aligning with the new requirements of users, apps, data, and the cloud.
Complemented by the Netskope Trust Portal, customers get real-time visibility into the status and health of Netskope SSE and the NewEdge infrastructure.
Backed by 99.999% uptime and availability, plus industry-leading latency SLAs for traffic processing, customers can be confident Netskope delivers as expected.
Unrivaled visibility. Real-time data and threat protection.
Netskope Intelligent SSE is built on the Netskope SASE Platform, a platform that provides unrivaled visibility and real-time data and threat protection when accessing cloud services, websites, and private apps from anywhere, on any device.
Netskope Digital Experience Management (DEM) provides value to network, infrastructure, help desk, and application administrators by providing critical monitoring of all user traffic with actionable insights into network and application performance. DEM gives customers powerful control and visibility into the Netskope Security Cloud, and the applications and data their users are accessing.
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