Act as an extension of your team to help you deliver on your business goals, key priorities, and desired outcomes
Empower your team with Netskope best practices to ensure full value realization from your investment
Assistance with tracking and evaluating your program’s effectiveness
Ensure business goals are met through success plans and adoption tracking with Netskope Customer Success Managers—who are here to help you assess the effectiveness of your Netskope products to ensure full value realization from your investment.
Conduct recurring meetings to ensure business goals are achieved via building success plans.
Educate customers on the functionality across the Netskope platform to empower customers with the knowledge to achieve digital transformation.
Annual or quarterly check-in with strategic and high-level discussions on business goals and a quarterly business review
Drive technical adoption and operationalization with Netskope’s Technical Account Managers—trusted advisors uniquely positioned to help you maximize the value of the platform through proactive guidance and strategic oversight.
Provide expert insights to address security challenges, optimize policies, and align your Netskope solution with business objectives.
Deliver regular status updates, policy reviews, and annual health checks to strengthen security posture and drive continuous improvement.
Annual or quarterly check-in with strategic and high-level discussions on business goals and a quarterly business review
Gain maximum value with enablement and best practices from the Global Technical Success (GTS) team through our Technical Success Managers—pooled global experts with a deep understanding of multiple key product /solution areas. TSMs align to requests to provide technical guidance to assist in achieving use cases as it relates to your Netskope entitlements.
Publish detailed guidance for key steps in technical operationalization of Netskope solutions with self service resources.
Utilize knowledge on key product/solution areas to answer general questions with documentation and best practices.
Perform reviews of your Netskope environment to pinpoint optimization opportunities and ensure configurations align with best practices.