Netskope debuts as a Leader in the 2024 Gartner® Magic Quadrant™️ for Single-Vendor Secure Access Service Edge Get the report

close
close
  • Why Netskope chevron

    Changing the way networking and security work together.

  • Our Customers chevron

    Netskope serves more than 3,400 customers worldwide including more than 30 of the Fortune 100

  • Our Partners chevron

    We partner with security leaders to help you secure your journey to the cloud.

A Leader in SSE.
Now a Leader in Single-Vendor SASE.

Learn why Netskope debuted as a leader in the 2024 Gartner® Magic Quadrant™️ for Single-Vendor Secure Access Service Edge

Get the report
Customer Visionary Spotlights

Read how innovative customers are successfully navigating today’s changing networking & security landscape through the Netskope One platform.

Get the eBook
Customer Visionary Spotlights
Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.

Learn about Netskope Partners
Group of diverse young professionals smiling
Your Network of Tomorrow

Plan your path toward a faster, more secure, and more resilient network designed for the applications and users that you support.

Get the white paper
Your Network of Tomorrow
Introducing the Netskope One Platform

Netskope One is a cloud-native platform that offers converged security and networking services to enable your SASE and zero trust transformation.

Learn about Netskope One
Abstract with blue lighting
Embrace a Secure Access Service Edge (SASE) architecture

Netskope NewEdge is the world’s largest, highest-performing security private cloud and provides customers with unparalleled service coverage, performance and resilience.

Learn about NewEdge
NewEdge
Netskope Cloud Exchange

The Netskope Cloud Exchange (CE) provides customers with powerful integration tools to leverage investments across their security posture.

Learn about Cloud Exchange
Aerial view of a city
The platform of the future is Netskope

Intelligent Security Service Edge (SSE), Cloud Access Security Broker (CASB), Cloud Firewall, Next Generation Secure Web Gateway (SWG), and Private Access for ZTNA built natively into a single solution to help every business on its journey to Secure Access Service Edge (SASE) architecture.

Go to Products Overview
Netskope video
Next Gen SASE Branch is hybrid — connected, secured, and automated

Netskope Next Gen SASE Branch converges Context-Aware SASE Fabric, Zero-Trust Hybrid Security, and SkopeAI-powered Cloud Orchestrator into a unified cloud offering, ushering in a fully modernized branch experience for the borderless enterprise.

Learn about Next Gen SASE Branch
People at the open space office
Designing a SASE Architecture For Dummies

Get your complimentary copy of the only guide to SASE design you’ll ever need.

Get the eBook
Make the move to market-leading cloud security services with minimal latency and high reliability.

Learn about NewEdge
Lighted highway through mountainside switchbacks
Safely enable the use of generative AI applications with application access control, real-time user coaching, and best-in-class data protection.

Learn how we secure generative AI use
Safely Enable ChatGPT and Generative AI
Zero trust solutions for SSE and SASE deployments

Learn about Zero Trust
Boat driving through open sea
Netskope achieves FedRAMP High Authorization

Choose Netskope GovCloud to accelerate your agency’s transformation.

Learn about Netskope GovCloud
Netskope GovCloud
  • Resources chevron

    Learn more about how Netskope can help you secure your journey to the cloud.

  • Blog chevron

    Learn how Netskope enables security and networking transformation through secure access service edge (SASE)

  • Events and Workshops chevron

    Stay ahead of the latest security trends and connect with your peers.

  • Security Defined chevron

    Everything you need to know in our cybersecurity encyclopedia.

Security Visionaries Podcast

The Future of Security: Quantum, AI, and Macro-political Change
Emily Wearmouth and Max Havey speak with Netskope CEO Sanjay Beri and CTO Krishna Narayanaswamy about the future of security.

Play the podcast Browse all podcasts
The Future of Security: Quantum, AI, and Macro-political Change
Latest Blogs

Read how Netskope can enable the Zero Trust and SASE journey through secure access service edge (SASE) capabilities.

Read the blog
Sunrise and cloudy sky
SASE Week 2024 On-Demand

Learn how to navigate the latest advancements in SASE and zero trust and explore how these frameworks are adapting to address cybersecurity and infrastructure challenges

Explore sessions
SASE Week 2024
What is SASE?

Learn about the future convergence of networking and security tools in today’s cloud dominant business model.

Learn about SASE
  • Company chevron

    We help you stay ahead of cloud, data, and network security challenges.

  • Careers chevron

    Join Netskope's 3,000+ amazing team members building the industry’s leading cloud-native security platform.

  • Customer Solutions chevron

    We are here for you and with you every step of the way, ensuring your success with Netskope.

  • Training and Accreditations chevron

    Netskope training will help you become a cloud security expert.

Supporting sustainability through data security

Netskope is proud to participate in Vision 2045: an initiative aimed to raise awareness on private industry’s role in sustainability.

Find out more
Supporting Sustainability Through Data Security
Help shape the future of cloud security

At Netskope, founders and leaders work shoulder-to-shoulder with their colleagues, even the most renowned experts check their egos at the door, and the best ideas win.

Join the team
Careers at Netskope
Netskope’s talented and experienced Professional Services team provides a prescriptive approach to your successful implementation.

Learn about Professional Services
Netskope Professional Services
Secure your digital transformation journey and make the most of your cloud, web, and private applications with Netskope training.

Learn about Training and Certifications
Group of young professionals working

Netskope is a leading cloud security platform that offers comprehensive solutions to address the challenges of securing cloud services, web traffic, and cloud data. Netskope stands as a leading force in cloud security, offering a robust platform designed to safeguard organizations navigating the complexities of the modern digital landscape. With a focus on comprehensive solutions, Netskope empowers businesses to securely embrace the benefits of cloud services, manage web traffic, and protect sensitive data across diverse cloud environments. Its capabilities are commonly classified under the secure access services edge (SASE) category. By providing visibility, control, and compliance tools, Netskope equips organizations with the means to mitigate risks, detect threats, and maintain regulatory compliance, ensuring a secure and resilient foundation for their digital operations.

 

Security is a shared responsibility between Netskope and each customer. The shared model can help relieve the customer’s operational burden as Netskope operates and manages the required Netskope infrastructure for customer environments. Customers assume the responsibility and management of their owned assets ensuring these meet their own policies and control environment requirements.

 

 

Division of Responsibilities

The following diagram illustrates the responsibilities between Netskope and its customers. This applies only to the Netskope services procured by the customer.

 

Responsibilities

Netskope

Customer

Shared

Netskope Infrastructure Security

Netskope Platform and Application Security

Monitoring and Incident Response

Customer Information and Data Security

Customer Data Management

Customer Accounts and Access Management

Configuration Management

Asset (PCs and Mobile)

Security Compliance to Regulations

Risk Management

Business Continuity and Disaster Recovery

Software Updates and Patching

Network Configuration and Management

 

Netskope owns the responsibility for the security of infrastructure, platform and applications hosted on the Netskope platform, whereas the customers own the responsibility of access management for those applications, maintaining and configuring the application and policies according to their internal security policies.

 

Both Netskope and each customer share the responsibility for information and data security, data management, software updates and patching, network configuration and management, security compliance and regulation and business continuity and disaster recovery. The shared responsibility of Netskope lies in the boundaries managed by Netskope and for customer(s) lies in the boundaries managed by customer(s).

 

Each customer is responsible for identifying and implementing the initial and ongoing selection of appropriate services options and configurations for the discrete compliance and security requirements for that customer.

 

 

Netskope’s Responsibilities

Infrastructure Security: Netskope is responsible for the security of its infrastructure, including data centers, networks, and hardware.

 

Platform and Application Security: Netskope is responsible for security of its platform and hosted applications.

 

Monitoring and Incident Response: Netskope monitors its systems for security threats and responds to security incidents that occur within its platform.

 

 

Customer Responsibilities

Accounts and Access Management: Customers are responsible for security of the accounts and access to services and applications that are purchased from Netskope such as tenant access and accounts configured in those tenants, including the configuration of allowed authentication options to the tenant, i.e. Netskope native authentication (local account including the tenant administrator account) and/or SSO enablement.

 

Customers are also responsible for monitoring access to their tenants and responding to any unauthorized access attempts.

 

Configuration Management: Customers are responsible for configuring Netskope’s services according to their security policies and requirements, including security hardening, configuring logging and auditing settings, authentication, and defining security policies for their users etc. Netskope has published a security hardening best practices guide to support customer hardening configurations. Please refer here.

 

Asset (PCs and Mobile): Customers are responsible for maintaining and auditing their assets that they are securing by using Netskope products and services.
Shared Responsibilities

 

 

Shared Responsibilities

Customer Data Management: Both Netskope and Customers share the responsibility of managing the data which belongs to customers. Customers are responsible for configuring the configurations, controls, and policies to upload the data in Netskope platform and Netskope is responsible for securely storing the data and purging the data, as needed.

 

Customer Data and Information Security: Both Netskope and Customers share the responsibility for data and information security. Customers control what type of data needs to be secured and using which Netskope service to secure it, whereas Netskope ensures the security of data when stored, processed and analyzed by Netskope services within the Netskope platform.

 

Software Updates and Patching: Both Netskope and customers share responsibility for keeping the software up to date with the latest security patches and updates to protect against known vulnerabilities. Netskope’s responsibility is to provide the patch and keep the security cloud platform updated, customers are responsible for updating and patching the software and applications in their environment.

 

Risk Management: Both parties share the responsibility for identifying, assessing, and mitigating security risks associated with the use of Netskope’s services.

 

Security Compliance to Regulations: While Netskope can support customers with best in class security technology achieving and maintaining regulatory and other requirements it has to be maintained by our customers while Netskope will ensure the technology is available for use and maintains strong health and performance. To support Data Sovereignty and privacy Netskope has many solutions and features to support our customers which we will continue to develop and maintain; however, our customers will need to work with their business partners and regulators to achieve compliance.

 

Business Continuity and Disaster Recovery: Both Netskope and customers share responsibility for business continuity and disaster recovery. Netskope has built a resilient and high availability infrastructure and solution with NewEdge to support customer business continuity and disaster recovery planning with Netskopes services. Customers must configure and leverage the configurations and available services from Netskope to meet their business continuity and disaster recovery requirements to minimize the impact with any interruption to Netskope’s services and solutions. Netskope has published a Netskope Disaster Recovery plan available on request and under NDA outlining the disaster recovery options supported by Netskope along with the Customer responsibilities during an outage that can be incorporated into customer BCP/DR Plans.

 

Network Configuration and Management: While Netskope is responsible for the networking configurations and management of its platform infrastructure and applications, customers have responsibility to configure their networks to ensure the smooth and secure connectivity between their systems and the Netskope cloud platform and applications.

 

 

For your convenience, Netskope has published additional guidance on secure tenant configuration and hardening.