Netskope is recognized as a Leader again in the Gartner® Magic Quadrant™ for SASE Platforms. Get the Report

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Your Network of Tomorrow
Your Network of Tomorrow
Plan your path toward a faster, more secure, and more resilient network designed for the applications and users that you support.
Experience Netskope
Get Hands-on With the Netskope Platform
Here's your chance to experience the Netskope One single-cloud platform first-hand. Sign up for self-paced, hands-on labs, join us for monthly live product demos, take a free test drive of Netskope Private Access, or join us for a live, instructor-led workshops.
A Leader in SSE. Now a Leader in Single-Vendor SASE.
Netskope is recognized as a Leader Furthest in Vision for both SSE and SASE Platforms
2X a Leader in the Gartner® Magic Quadrant for SASE Platforms
One unified platform built for your journey
Securing Generative AI for Dummies
Securing Generative AI for Dummies
Learn how your organization can balance the innovative potential of generative AI with robust data security practices.
Modern data loss prevention (DLP) for Dummies eBook
Modern Data Loss Prevention (DLP) for Dummies
Get tips and tricks for transitioning to a cloud-delivered DLP.
Modern SD-WAN for SASE Dummies Book
Modern SD-WAN for SASE Dummies
Stop playing catch up with your networking architecture
Understanding where the risk lies
Advanced Analytics transforms the way security operations teams apply data-driven insights to implement better policies. With Advanced Analytics, you can identify trends, zero in on areas of concern and use the data to take action.
Netskope Technical Support
Netskope Technical Support
Our qualified support engineers are located worldwide and have diverse backgrounds in cloud security, networking, virtualization, content delivery, and software development, ensuring timely and quality technical assistance
Netskope video
Netskope Training
Netskope training will help you become a cloud security expert. We are here to help you secure your digital transformation journey and make the most of your cloud, web, and private applications.

Customer
Success

Our dedicated Customer Success team helps our customers meet business objectives and solve critical use cases through maximizing the value of Netskope.
Customer Experience

What can the team do for you?

01

Delivery

Act as an extension of your team to help you deliver on your business goals, key priorities, and desired outcomes.

02

Value add

Empower your team with Netskope best practices to ensure full value realization from your investment.

03

Program evaluation

Assistance with tracking and evaluating your program’s effectiveness.

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Services

Customer Success Managers (CSM)

Ensure business goals are met through success plans and adoption tracking with Netskope Customer Success Managers—who are here to help you assess the effectiveness of your Netskope products to ensure full value realization from your investment.

Customer Journeys

Customer Journeys

Conduct recurring meetings to ensure business goals are achieved via building success plans.

Customer Empowerment

Customer Empowerment

Educate customers on the functionality across the Netskope platform to empower customers with the knowledge to achieve digital transformation.

Deliver business reviews

Deliver business reviews

Annual or quarterly check-in with strategic and high-level discussions on business goals and a quarterly business review.

Technical Account Managers (TAM)

Drive technical adoption and operationalization with Netskope’s Technical Account Managers—trusted advisors uniquely positioned to help you maximize the value of the platform through proactive guidance and strategic oversight.

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Technical guidance

Provide expert insights to address security challenges, optimize policies, and align your Netskope solution with business objectives.

Status Reports & Health Checks

Status reports & health checks

Deliver regular status updates, policy reviews, and annual health checks to strengthen security posture and drive continuous improvement.

Customer Advocacy

Customer advocacy

Act as a strategic partner, advocating for customer needs, ensuring alignment with Netskope’s roadmap, and facilitating efficient escalations.

Technical Success Managers (TSM)

Gain maximum value with enablement and best practices from the Global Technical Success (GTS) team through our Technical Success Managers—pooled global experts with a deep understanding of multiple key product /solution areas. TSMs align to requests to provide technical guidance to assist in achieving use cases as it relates to your Netskope entitlements.

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Curated resources & community

Publish detailed guidance for key steps in technical operationalization of Netskope solutions with self service resources.

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Adoption guidance

Utilize knowledge on key product/solution areas to answer general questions with documentation and best practices.

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Platform assessments

Perform reviews of your Netskope environment to pinpoint optimization opportunities and ensure configurations align with best practices.

Hear from customers who are already leveraging our services

Not only is Netskope an industry leader, but we have confidence from prior deployments that Netskope would achieve the results that we need.

Doug Shepherd, Senior Director, Global Insider Risk Program
JLL
Doug Shepard - Sr. Director, Global Insider Risk Program

What truly stands out to me, and what I consider the ultimate differentiator is the quality of post-sales support and the unwavering commitment to standing behind your product. It’s this level of partnership that ensures the product not only works as expected but truly thrives in our environment.

Wayne Cross, Director of IT Cyber Security and Infrastructure Operations
BLG
Wayne Cross, Director of IT Cyber Security and Infrastructure Operations

I can’t say enough about how much I feel supported by the Netskope team. If there is an issue, they listen to their customers, take action immediately, and do what they can to make it right.

Sheldon Hoke, Security Analyst
American Signature Furniture
American Signature Furniture is a Netskope Customer
Connect with Netskope

Customer Solutions Group

Discover all the ways our team is here to ensure your success with Netskope.