Netskope is recognized as a Leader again in the Gartner® Magic Quadrant™ for SASE Platforms. Get the Report

close
magnifying glass
Get Started
magnifying glass
chevron
Support Language
close
Your Network of Tomorrow
Your Network of Tomorrow
Plan your path toward a faster, more secure, and more resilient network designed for the applications and users that you support.
chevron Get the white paper
Experience Netskope
Get Hands-on With the Netskope Platform
Here's your chance to experience the Netskope One single-cloud platform first-hand. Sign up for self-paced, hands-on labs, join us for monthly live product demos, take a free test drive of Netskope Private Access, or join us for a live, instructor-led workshops.
chevron Experience Netskope
A Leader in SSE. Now a Leader in Single-Vendor SASE.
Netskope is recognized as a Leader Furthest in Vision for both SSE and SASE Platforms
2X a Leader in the Gartner® Magic Quadrant for SASE Platforms
One unified platform built for your journey
chevron Get the report
Securing Generative AI for Dummies
Securing Generative AI for Dummies
Learn how your organization can balance the innovative potential of generative AI with robust data security practices.
chevron Get the eBook
Modern data loss prevention (DLP) for Dummies eBook
Modern Data Loss Prevention (DLP) for Dummies
Get tips and tricks for transitioning to a cloud-delivered DLP.
chevron Get the eBook
Modern SD-WAN for SASE Dummies Book
Modern SD-WAN for SASE Dummies
Stop playing catch up with your networking architecture
chevron Get the eBook
Understanding where the risk lies
Advanced Analytics transforms the way security operations teams apply data-driven insights to implement better policies. With Advanced Analytics, you can identify trends, zero in on areas of concern and use the data to take action.
chevron Watch the demo
The 6 Most Compelling Use Cases for Complete Legacy VPN Replacement
The 6 Most Compelling Use Cases for Complete Legacy VPN Replacement
Netskope One Private Access is the only solution that allows you to retire your VPN for good.
chevron Get the eBook
Colgate-Palmolive Safeguards its "Intellectual Property” with Smart and Adaptable Data Protection
Colgate-Palmolive Safeguards its "Intellectual Property” with Smart and Adaptable Data Protection
chevron Read the case study
Netskope GovCloud
Netskope achieves FedRAMP High Authorization
Choose Netskope GovCloud to accelerate your agency’s transformation.
chevron Learn about Netskope GovCloud
Netskope Technical Support
Netskope Technical Support
Our qualified support engineers are located worldwide and have diverse backgrounds in cloud security, networking, virtualization, content delivery, and software development, ensuring timely and quality technical assistance
chevron Technical Support
Netskope video
Netskope Training
Netskope training will help you become a cloud security expert. We are here to help you secure your digital transformation journey and make the most of your cloud, web, and private applications.
chevron Explore Netskope Training
""
Achieve Business Value with Netskope One SSE
Netskope One Security Service Edge (SSE) enables enterprises to achieve considerable business value by consolidating business critical security services within the Netskope One platform
chevron Get the study
Let's do great things together
""
Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.
chevron Netskope Partners

WHI’s Cloud Security Enhancement with Netskope – Balancing Safety and Convenience Through Zero Trust

Download case study
whi-01-520x293

Works Human Intelligence (WHI) is the developer and provider of the “COMPANY” series, a comprehensive HR system that covers a wide range of human capital management operations, including personnel management, payroll, attendance, and talent management. Aiming to create a society where people enjoy working, WHI positions itself as a leading company in the HR tech industry. For WHI, protecting sensitive data—including HR data entrusted by client companies—is a top priority. To achieve a Zero Trust security model, WHI adopted Netskope as their SASE (Secure Access Service Edge) / SSE (Security Service Edge) solution.

2022-04-icons-dark-BG_Services
Industry
Service
globe icon
Region
Japan
Employees
Employees
2,198
Date Founded icon
Year founded
2019

A Critical Need to Strengthen Cloud Service Security to Protect Confidential Data

WHI’s “COMPANY” system, delivered via the cloud, holds the top market share in the HR and payroll domain within the SaaS-based ERP market in Japan (2022 ERP Market Report by ITR). As of the end of 2024, the HR data managed by COMPANY covers approximately 5.4 million licensed users. “For us, data security and privacy protection are extremely important,” says Junichi Hasegawa of the Data & IT Div. Corporate Security Dept. / WHI-CSIRT

 

Since its inception, WHI has proactively utilized cloud services such as Google Drive and Slack while balancing convenience and security. However, they also needed to address unintentional data leaks, such as accidental use of unauthorized cloud services or attaching sensitive data to Slack messages from personal smartphones.

whi-02-520x390

To mitigate these risks, WHI decided to shift from a traditional perimeter-based security model to a Zero Trust approach.

We evaluated several products and services, prioritizing stable service delivery and robust features.

Junichi Hasegawa, Data & IT Div. Corporate Security Dept. / WHI-CSIRT
Works Human Intelligence Co., Ltd.
Junichi-Hasegawa

Product Reliability and Comprehensive Cloud Visibility Drove the Decision to Deploy Netskope

Between 2021 and early 2022, WHI selected Netskope to implement Zero Trust security. “We evaluated several products and services, prioritizing stable service delivery and robust features,” explains Hasegawa.

 

Netskope had been recognized in the Gartner® Magic Quadrant™ for SSE in 2022 as a Leader based on completeness of vision and ability to execute. Its ability to monitor not just selected cloud services but the entire cloud environment proved to be a key advantage in WHI’s decision.

 

During deployment, WHI focused on preventing unintentional data exposure caused by human error or productivity-driven shortcuts. They made effective use of the “Exception” feature to exclude specific activities from monitoring, ensuring operations—such as development or accounting—weren’t disrupted. “We identified exceptions in advance and rolled out deployment incrementally from a limited number of devices to avoid major issues,” says Hasegawa. They also ensured legal and ethical compliance by obtaining employee consent in advance and establishing strict internal policies for Netskope monitoring.

whi-03-520x293

This contributes to reducing the variance in security assessments of cloud services and the amount of work required for assessment. For cloud services whose safety has not been confirmed, we can disapprove their use based on Netskope’s risk assessment, allowing us to properly manage them.

Junichi Hasegawa, Data & IT Div. Corporate Security Dept. / WHI-CSIRT
Works Human Intelligence Co., Ltd.
Junichi-Hasegawa

Security as an Enabler, Not a Blocker

Hasegawa outlines three key expectations for leveraging Netskope. The first is “visualization and control of cloud usage.” Netskope enables visibility not only into URLs, but also into who performed what actions and when—allowing the organization to proactively block high-risk activities such as uploading sensitive data to generative AI platforms. “One of the key strengths of CASB within SASE is that it allows us to monitor uploads to Google Drive from personal accounts,” says Hasegawa.

 

The second expectation is “monitoring and controlling authorized cloud services.” For officially contracted services such as Slack, WHI utilizes API integrations to enforce granular control and monitoring. “For example, by integrating with Gmail via API, we can monitor whether sensitive data is being sent from company email addresses to personal ones,” explains Hasegawa.

The third is “enhancing risk management for cloud services.” When an application to use a service is submitted, the service is evaluated using Netskope’s cloud service risk assessment (Cloud Confidence Index: CCI). “This contributes to reducing the variance in security assessments of cloud services and the amount of work required for assessment. For cloud services whose safety has not been confirmed, we can disapprove their use based on Netskope’s risk assessment, allowing us to properly manage them,” says Hasegawa.

 

Thanks to these measures, WHI has been able to securely adopt tools like Slack, GitHub, and generative AI for business purposes. Netskope plays a critical role as an enabler—not a blocker—by reducing risks and ensuring secure, confident cloud usage.

We’re reviewing these cases and aiming to expand our monitoring coverage to reduce risks further.

Junichi Hasegawa, Data & IT Div. Corporate Security Dept. / WHI-CSIRT
Works Human Intelligence Co., Ltd.
Junichi-Hasegawa

Toward Improved Operations and Partner SOC Support

WHI is now entering a new phase focused on operational optimization. While the Exception feature has helped ensure a smooth rollout, there have been cases where uploads to some cloud services went undetected due to broad exception rules. “We’re reviewing these cases and aiming to expand our monitoring coverage to reduce risks further,” says Hasegawa.

 

Regarding the SOC (Security Operation Center) services provided by Tokyo Electron Devices (TED), the company’s implementation partner, Hasegawa said, “There are limits to what we can do to operate and monitor Netskope all on our own, so TED’s services have been extremely helpful.” He concluded by saying, “TED has already implemented filtering of false positives, and we look forward to further improvements in operations as we begin to hold regular Netskope meetings.” 

By balancing safety and convenience, WHI continues to provide an environment where employees can truly enjoy working—paving the way toward achieving their vision.

Download case study

* Source : Gartner®️, Magic Quadrant™️ for Security Service Edge, Charlie Winckless, Thomas Lintemuth, Dale Koeppen, Charanpal Bhogal, 20 May 2025

Gartner®️, Magic Quadrant™️ for Security Service Edge, John Watts et al., 30 March 2022 (This research has already archived.)

（Netskopeは2022年から現在まで、連続してリーダーの１社として評価されています）

GARTNERは、Gartner, Inc.および/または米国とその他の国におけるその関連会社の商標およびサービスマークであり、MAGIC QUADRANTは、Gartner, Inc.および/またはその関連会社の登録商標であり、本書では許可を得て使用しています。All rights reserved. Gartnerは、Gartnerリサーチの発行物に掲載された特定のベンダー、製品またはサービスを推奨するものではありません。また、最高のレーティング又はその他の評価を得たベンダーのみを選択するようにテクノロジーユーザーに助言するものではありません。Gartnerリサーチの発行物は、Gartnerリサーチの見解を表したものであり、事実を表現したものではありません。Gartnerは、明示または黙示を問わず、本リサーチの商品性や特定目的への適合性を含め、一切の責任を負うものではありません。

More customer stories

Results
Connect with Netskope

Accelerate your cloud, data, AI, and network security program with Netskope

Get Started