Netskope named a Leader in the 2022 Gartner® Magic Quadrant™ for Security Service Edge. Get the Report.

  • Security Service Edge Products

    Protect against advanced and cloud-enabled threats and safeguard data across all vectors.

  • Borderless SD-WAN

    Confidently provide secure, high-performance access to every remote user, device, site, and cloud.

  • Platform

    Unrivaled visibility and real-time data and threat protection on the world's largest security private cloud.

Netskope Named a Leader in the 2022 Gartner Magic Quadrant™ for SSE Report

Get the report Go to Products Overview
Netskope gartner mq 2022 sse leader

Gartner® Quick Answer: How Does Netskope’s Acquisition of Infiot Impact SD-WAN, SASE, and SSE Projects?

Get the report
Quick Answer: How Does Netskope’s Acquisition of Infiot Impact SD-WAN, SASE and SSE Projects?

Netskope delivers a modern cloud security stack, with unified capabilities for data and threat protection, plus secure private access.

Explore our platform
Birds eye view metropolitan city

Make the move to market-leading cloud security services with minimal latency and high reliability.

Learn more
Lighted highway through mountainside switchbacks

Prevent threats that often evade other security solutions using a single-pass SSE framework.

Learn more
Lighting storm over metropolitan area

Zero trust solutions for SSE and SASE deployments

Learn more
Boat driving through open sea

Netskope enables a safe, cloud-smart, and fast journey to adopt cloud services, apps, and public cloud infrastructure.

Learn more
Wind turbines along cliffside
  • Our Customers

    Netskope serves more than 2,000 customers worldwide including more than 25 of the Fortune 100

  • Customer Solutions

    We are here for you and with you every step of the way, ensuring your success with Netskope.

  • Training and Certification

    Netskope training will help you become a cloud security expert.

We help our customers to be Ready for Anything

See our Customers
Woman smiling with glasses looking out window

Netskope’s talented and experienced Professional Services team provides a prescriptive approach to your successful implementation.

Learn more
Netskope Professional Services

Secure your digital transformation journey and make the most of your cloud, web, and private applications with Netskope training.

Learn more
Group of young professionals working
  • Resources

    Learn more about how Netskope can help you secure your journey to the cloud.

  • Blog

    Learn how Netskope enables security and networking transformation through security service edge (SSE).

  • Events & Workshops

    Stay ahead of the latest security trends and connect with your peers.

  • Security Defined

    Everything you need to know in our cybersecurity encyclopedia.

Security Visionaries Podcast

Episode 15: Building Permanent Security Awareness

Play the podcast
Black man sitting in conference meeting

Read the latest on how Netskope can enable the Zero Trust and SASE journey through security service edge (SSE) capabilities.

Read the blog
Sunrise and cloudy sky

SASE Week

Netskope is positioned to help you begin your journey and discover where Security, Networking, and Zero Trust fit in the SASE world.

Learn more
SASE Week

What is Security Service Edge?

Explore the security side of SASE, the future of network and protection in the cloud.

Learn more
Four-way roundabout
  • Company

    We help you stay ahead of cloud, data, and network security challenges.

  • Why Netskope

    Cloud transformation and work from anywhere have changed how security needs to work.

  • Leadership

    Our leadership team is fiercely committed to doing everything it takes to make our customers successful.

  • Partners

    We partner with security leaders to help you secure your journey to the cloud.

Netskope enables the future of work.

Find out more
Curvy road through wooded area

Netskope is redefining cloud, data, and network security to help organizations apply Zero Trust principles to protect data.

Learn more
Switchback road atop a cliffside

Thinkers, builders, dreamers, innovators. Together, we deliver cutting-edge cloud security solutions to help our customers protect their data and people.

Meet our team
Group of hikers scaling a snowy mountain

Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.

Learn more
Group of diverse young professionals smiling

Triaging Cloud Security in Four Steps

Apr 13 2017
Tags
Cloud Best Practices
Cloud Security
Tools and Tips

With an average of more than 1,000 cloud services in use by enterprises, how do you triage your cloud security and streamline the process of applying compensating controls across so many cloud services? Netskope is built to give you the flexibility of safely enabling the cloud services you wish without forcing you into a coarse-grained allow or block decision for all unsanctioned cloud services, so-called “shadow IT.”  Let’s walk through a four-step triage process that you can follow to get on the path towards safe cloud enablement.

Step 1 – Continuous discovery of cloud services in use and assessing risk

Advanced discovery is often the starting point for any cloud security strategy. Understanding what cloud services are in use and assessing risk is an important first step. According to a recent Netskope Cloud Report, an average of more than 1,000 cloud services are in use by enterprises. Within that count, there are typically 40 to 50 cloud services that are sanctioned by IT. That means that 950 (95%) of them are unsanctioned and carry the Shadow IT moniker. A cloud access security broker (CASB) like Netskope can help you discover all these cloud services and assess risk by rating each of the cloud services using more than 50 different criteria, much of which is modeled after the Cloud Security Alliance’s Cloud Controls Matrix.

Step 2 – Block the riskiest cloud services and coach users to safer alternatives

Once you assess the risk of cloud services, there may be some that you simply want to block outright.  We recommend that you start with either the riskiest cloud services or the cloud services that score the lowest based on the measured criteria. You may decide to deploy a CASB or your existing firewall to block the riskiest cloud services. You should also include a workflow that coaches users to use a safer alternative cloud service instead of the risky one they are attempting to use. Some enterprises may opt to skip this step and go to step four in an attempt to safely enable all cloud services and not block anything outright.

Step 3 – Safely enable sanctioned cloud services

The next step after understanding your cloud usage and assessing your risk is to start the process of mitigating risk by implementing compensating controls. This step focuses on securing cloud services such as Office 365, Salesforce, and ServiceNow that you have sanctioned or at least have administrative access and control over. A CASB like Netskope can help by providing a number of cloud security services such as access control, granular policies, cloud DLP, and threat protection, which will help by adding an extra layer of security to services that you have sanctioned.

Step 4 – Safely permit unsanctioned, yet necessary cloud services

Now that you have discovered the cloud services in use and assessed their risk, safely enabled the sanctioned, and blocked the riskiest, the final step is to safely enable the remaining unsanctioned cloud services. This is the most difficult step for a number of reasons. First, in order to safely enable unsanctioned cloud services with adaptive access control, granular policies, cloud DLP, and cloud threat protection, you need to understand what risky activities are taking place. If you don’t have administrative access to a cloud service’s published APIs then you will be blind to activity- and data-level cloud usage details. First-generation CASBs can only see coarse-grained bytes up and bytes down details for unsanctioned cloud services and can’t identify activities such as login, share, post, etc. — nor can they identify whether the data being transferred is sensitive or not. The result is that first-generation CASBs force users into a coarse-grained allow vs. block decision for unsanctioned cloud services. On the other hand, Netskope uniquely decodes granular activity- and data-level cloud usage details for unsanctioned cloud services even if they don’t have published APIs. This results in safe enablement of the cloud service with granular policy control (for example, “allow sharing between the same business unit” or “block downloads to personal mobile devices”) instead of being forced into a difficult allow or block decision.

The other challenge is that unsanctioned services often represent more than 95% of the cloud services in use. How do you put in compensating controls for hundreds or potentially thousands of cloud services? Netskope guidance is to start by identifying the discovered cloud services that are at risk for sensitive data loss and employ category-level DLP policies. Categories such as cloud storage, social media, collaboration, HR, and Finance/Accounting can represent hundreds of cloud services running in your environment that are at risk for sensitive data loss. Netskope is the only CASB that supports cloud DLP for the hundreds of unsanctioned cloud services that are at risk for sensitive data loss. Netskope also supports granular policies for thousands of unsanctioned cloud services.  Netskope also uniquely supports category-level policies enabling you to cover a large number of cloud services with minimal policy administration overhead.

Real-world example

Let’s take a look at a real-world example – a large financial services organization followed the four steps to triaging cloud security.

author image
Bob Gilbert
Bob Gilbert heads up the product marketing efforts at Netskope, a market-leading cloud security company. Bob is a prolific speaker and product demonstrator, reaching live audiences in more than 45 countries over the past decade.