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A.T. Still University Realizes High-Performance Connectivity and Zero Trust Security

A.T. Still University Realizes High-Performance Connectivity and Zero Trust Security
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In 1892, Andrew Taylor Still founded A.T. Still University (ATSU), the nation’s first institution of osteopathic healthcare. Since then, it’s been a leading health sciences university, comprised of two campuses (in Kirksville, Missouri, and Mesa, Arizona) on more than 200 acres housing six prestigious schools. ATSU has dental clinics in Arizona and Missouri, and partners with 12 community health centers across the nation. Its culturally rich learning environments include residential and online healthcare-related graduate degrees, along with community-based partnerships worldwide. ATSU has more than 1,300 employees dedicated to its not-for-profit mission, and an average annual enrollment of over 3,100 students from 35 Countries.

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Education & Healthcare
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United States

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1,000+

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3,000+

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Summary

The challenges

01

Complicated, disparate network islands

02

Inconsistent application performance for remote workers

03

Traditional MPLS design with limited bandwidth at universities

Solution

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Borderless SD-WAN – Secure, reliable connectivity for every site, cloud, remote user or IoT device, so customers benefit from zero trust security with network optimization.

Solutions

The results

Agility

Agility

Ease of deployment with unified cloud-native policy

Performance

Performance

Automatic, secure connectivity at scale and assured application performance

Cost reduction

Cost Reduction

Lowered TCO by 10x

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The Challenge

How can a leading Health Sciences university provide zero trust security with high performance connectivity for their students and staff?

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ATSU was using a software-based VPN client for its remote workers to provide connectivity to an application hosted in its data centers over an internet WAN link. The VPN connection from remote workers was terminated at a VPN server (cluster) deployed at the data center. The ATSU IT team was also managing large university sites with legacy routers using an expensive MPLS circuit and backup internet. The lean IT team was forced to manage two different legacy solutions that involved considerable complexity and operational overhead.

 

ATSU’s remote education staff and students suffered performance issues with voice and real-time video applications over lossy internet links. Exacerbating the problem, there was no option to prioritize critical applications over bandwidth-consuming streaming applications (e.g., Netflix, YouTube). As a result, end-user experience was poor, with frequent VPN client disconnects to the primary data center, as well as increased latency due to single-homed connectivity adding to the problem.

A.T. Still University Realizes High-Performance Connectivity and Zero Trust Security

The ATSU IT team had a high total cost of ownership (TCO) fueled by expensive infrastructure and operational complexity. University students using Guest Wi-Fi and high-priority-demanding voice and video applications put pressure on the available MPLS bandwidth. Upgrading the MPLS circuit would increase the university costs significantly. Moreover, installing, configuring, operating, and managing two different network islands for remote workers and university sites was complex, time consuming, and expensive.

 

ATSU started exploring alternative options to have a unified network policy for remote workers and university sites while improving application performance without compromising security. It required a solution that could deploy quickly, provide security, enable better visibility, limit downtime, and deliver exceptional user experience. Additionally, the university’s sites require high availability with simplified routing.

Netskope allows ATSU to enable remote working and learning overnight for our schools, clinics, and remote workers, while helping us meet HIPAA compliance. Netskope Borderless SD-WAN helps us meet our objectives for zero trust and is ideal for our remote deployments, ultimately resulting in more affordable tuition and better healthcare services.

—Garrett Holthaus, Network Engineer
ATSU
Garrett Holthaus, Network Engineer, ATSU
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The Solution

Compliance and zero trust security with Netskope Borderless SD-WAN

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ATSU began deploying Netskope Borderless SD-WAN for remote workers by deploying the Netskope SASE Gateway at each location and connecting it to the cloud delivered Netskope SASE Controller. Using the internet as transport, all remote staff could easily and securely connect to applications hosted in the data center. This provided enterprise-level connectivity with intelligent path selection and link remediation. With the success of remote staff deployment, ATSU expanded the Netskope solution deployment for its university sites.

 

Netskope Borderless SD-WAN was deployed with one-click activation using a unified cloud policy, that the remote staff could activate themselves from their homes. Netskope enabled easy integration with ATSU data center’s core routers.

A.T. Still University Realizes High-Performance Connectivity and Zero Trust Security

With the Netskope SASE Gateway’s Network Security feature, a secure overlay is automatically created between the edges. ATSU remote staff could connect to redundant data centers with a secure overlay for high availability using a one-click centralized policy without requiring complex configuration.

 

Additionally, Netskope provided secure access by deploying zero trust principles to control traffic flows and isolate trust boundaries, enabling identity-aware-perapp access policies for the end-user, as well as through application-aware stateful firewall and filtering of unwanted content categories.

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The Results

Total cost of ownership (TCO) 8-10x lower than alternatives

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Netskope at the edge (including wireless) greatly improved voice and video collaboration experience. Business critical applications are now automatically prioritized with sufficient bandwidth allocation, with assured application performance. Netskope built-in remediation ensures performance protection against link degradation on all paths.

 

Netskope SASE Orchestrator provides a single pane of glass for configuration, monitoring, and troubleshooting with deep visibility into network and edge health. The ATSU IT team was able to gain deep visibility into WAN metrics, devices connected to the edge, and enhanced application usage with flow-level details. With these insights, they could troubleshoot and resolve issues quickly. The IT team was able to perform a software upgrade without any downtime, avoiding after-hours schedule.

A.T. Still University Realizes High-Performance Connectivity and Zero Trust Security

Traditional wide area network (WAN) and infrastructure at geographically dispersed sites is expensive, with per-location costs reaching tens of thousands of dollars. ATSU was able to purchase inexpensive circuits from carriers, and use Netskope Borderless SD-WAN architecture to deliver high-quality video, voice, and data to each facility in the network.

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