Netskope is recognized as a Leader again in the Gartner® Magic Quadrant™ for SASE Platforms. Get the Report

close
magnifying glass
Get Started
magnifying glass
chevron
Support Language
close
Your Network of Tomorrow
Your Network of Tomorrow
Plan your path toward a faster, more secure, and more resilient network designed for the applications and users that you support.
chevron Get the white paper
Experience Netskope
Get Hands-on With the Netskope Platform
Here's your chance to experience the Netskope One single-cloud platform first-hand. Sign up for self-paced, hands-on labs, join us for monthly live product demos, take a free test drive of Netskope Private Access, or join us for a live, instructor-led workshops.
chevron Experience Netskope
A Leader in SSE. Now a Leader in Single-Vendor SASE.
Netskope is recognized as a Leader Furthest in Vision for both SSE and SASE Platforms
2X a Leader in the Gartner® Magic Quadrant for SASE Platforms
One unified platform built for your journey
chevron Get the report
Securing Generative AI for Dummies
Securing Generative AI for Dummies
Learn how your organization can balance the innovative potential of generative AI with robust data security practices.
chevron Get the eBook
Modern data loss prevention (DLP) for Dummies eBook
Modern Data Loss Prevention (DLP) for Dummies
Get tips and tricks for transitioning to a cloud-delivered DLP.
chevron Get the eBook
Modern SD-WAN for SASE Dummies Book
Modern SD-WAN for SASE Dummies
Stop playing catch up with your networking architecture
chevron Get the eBook
Understanding where the risk lies
Advanced Analytics transforms the way security operations teams apply data-driven insights to implement better policies. With Advanced Analytics, you can identify trends, zero in on areas of concern and use the data to take action.
chevron Watch the demo
The 6 Most Compelling Use Cases for Complete Legacy VPN Replacement
The 6 Most Compelling Use Cases for Complete Legacy VPN Replacement
Netskope One Private Access is the only solution that allows you to retire your VPN for good.
chevron Get the eBook
Colgate-Palmolive Safeguards its "Intellectual Property” with Smart and Adaptable Data Protection
Colgate-Palmolive Safeguards its "Intellectual Property” with Smart and Adaptable Data Protection
chevron Read the case study
Netskope GovCloud
Netskope achieves FedRAMP High Authorization
Choose Netskope GovCloud to accelerate your agency’s transformation.
chevron Learn about Netskope GovCloud
Netskope Technical Support
Netskope Technical Support
Our qualified support engineers are located worldwide and have diverse backgrounds in cloud security, networking, virtualization, content delivery, and software development, ensuring timely and quality technical assistance
chevron Technical Support
Netskope video
Netskope Training
Netskope training will help you become a cloud security expert. We are here to help you secure your digital transformation journey and make the most of your cloud, web, and private applications.
chevron Explore Netskope Training
""
Achieve Business Value with Netskope One SSE
Netskope One Security Service Edge (SSE) enables enterprises to achieve considerable business value by consolidating business critical security services within the Netskope One platform
chevron Get the study
Let's do great things together
""
Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.
chevron Netskope Partners

RSM Delivers a Secure and Consistent User Experience After Saying Goodbye to Its VPN Forever

RSM delivers a secure and consistent user experience after saying goodbye to its VPN forever

In a little over 100 years, RSM Australia has grown from a husband-and-wife partnership to a leading assurance and advisory firm of over 1,800 employees providing a broad range of professional services. The company operates 32 offices spanning capital cities and regional locations and is a five-time winner of the prestigious Client Choice Award for Best Accounting and Consulting Services Firm (>$200m).

Financial services and Insurance icon
Industry
Financial Services
globe icon
Region
Australia
Employees
Employees
1,800+
Date Founded icon
Year Founded
1922
plus image
Summary

The challenges

01

Cumbersome and inefficient legacy VPN and web gateway

02

Security gaps in remote working systems

03

Inconsistent user experience for remote workers

Solutions

Next Gen Secure Web Gateway (SWG) – The foundation for SSE web and cloud inline security providing threat and data protection.

 

Security Service Edge (SSE) – Netskope Intelligent SSE converges security capabilities into a single cloud platform.

 

Netskope One Private Access – Private Access (NPA) for Zero Trust Network Access seamlessly connects users anywhere to private resources everywhere.

Solutions

The results

User Experience

User Experience

Consistent and intuitive remote working experience

Security

Security

Zero trust security for remote workers

Productivity

Productivity

Improved productivity for remote workforce

plus image
The Challenge

How can a large audit and accountancy firm best protect and empower remote workers?

Whether based in clients’ offices or taking advantage of flexible work from home arrangements, RSM Australia’s staff regularly work remotely. From a technology perspective, this requires a secure, effective, and user-friendly system to enable access to cloud and corporate resources. Enabling such access has in the past proved challenging. Andre Bracetti, IT Manager at RSM Australia, explains: “Our legacy VPN was cumbersome, and the IT team often had to help guide users through the connection process. This became a big problem during the COVID-19 pandemic, when we enabled remote access to the whole firm.”

RSM delivers a secure and consistent user experience after saying goodbye to its VPN forever

There were also significant challenges with the VPN. For one, it provided wholesale connectivity to the corporate network rather than more secure privileged access. What’s worse, connecting via the VPN was not necessary for some applications. Vanessa Wong, CISO at RSM Australia, comments: “There were plenty of tasks people could do without connecting to the VPN, and this obviously created confusion. It was time for us to embrace a zero trust architecture.”

 

Concurrently, the firm was looking to undertake a broader security modernization program, with the goals of increasing control of web traffic and improving data loss prevention (DLP). It therefore embarked on a project to move to a Secure Access Service Edge (SASE) architecture complemented by Security Service Edge (SSE) technology.

There were plenty of tasks people could do without connecting to the VPN, and this obviously created confusion. It was time for us to embrace a zero trust architecture.

Vanessa Wong, CISO
RSM Australia
Vanessa Wong
plus image
The Solution

Balancing the security books with Netskope SSE

RSM Australia’s security team was immediately drawn to the Netskope SSE as the solution to its VPN replacement and broader security modernization needs. Bracetti comments: “What really helped us make the case to the board was that Netskope leads in Gartner’s Magic Quadrant for the SSE space for completeness of vision and ability to execute. That third-party validation from a well-respected source showed that we were on the right course.”

 

Today, RSM Australia connects its remote workers through Netskope Private Access (NPA), a zero trust network access technology that delivers fast, secure, and direct access to RSM Australia’s applications both in the cloud and onpremises. The NPA capability of the Netskope SSE has enabled RSM Australia to retire its legacy VPN solution completely.

RSM delivers a secure and consistent user experience after saying goodbye to its VPN forever

In addition to NPA, RSM Australia uses the Netskope Next Gen Secure Web Gateway (SWG) for inline visibility and control across web traffic and cloud applications. The solution includes the ability to coach users in real time around RSM’s security policies.

 

In the near term, RSM Australia is looking forward to implementing the Cloud Access Security Broker (CASB), and Data Loss Prevention (DLP) capabilities of the Netskope SSE. The former will enable enhanced control of cloud applications, and the latter improved defense against data loss and exfiltration.

Users just fire up their laptops and can immediately connect to their applications. No matter where they are, they get the same level of protection as if they were in the office.

Andre Bracetti, IT Manager
RSM Australia
Andre Bracetti
plus image
The Results

From a VPN liability to a zero trust asset

Enabled by Netskope, RSM Australia transitioned from its VPN to a more secure and user-friendly private access network. With NPA in place, RSM Australia’s employees enjoy a seamless and secure remote working experience based on privileged and direct access to corporate resources.

 

According to Bracetti, the key marker of success is that requests to the IT help desk have dried up: “Users just fire up their laptops and can immediately connect to their applications. No matter where they are, they get the same level of protection as if they were in the office, and there is absolutely nothing they need to do—no multi-factor authentication or any other process that adds friction to their experience.”

RSM delivers a secure and consistent user experience after saying goodbye to its VPN forever

The approach also brings clarity for users. In the past, remote workers needed to decide whether to connect to the VPN or to a virtual desktop solution. Now, all remote work is automatically secured through NPA. There is also no way to circumvent NPA, so security controls are always in force. Wong adds: “Delivering a secure and consistent user experience was the one benefit that really stood out to the executives. With Netskope, IT is in complete control and users are free to focus on their work.”

 

More broadly, Netskope has enabled RSM Australia to embrace a modern SASE architecture, enhancing visibility and protection of web traffic and cloud apps. Throughout, RSM Australia has been impressed with Netskope’s team and approach. Wong concludes: “Netskope’s reputation for being easy to work with was a key reason we selected the company. Its reputation has proved well deserved and we have a truly great relationship with our Netskope partners.”

More customer stories

Results
Connect with Netskope

Accelerate your cloud, data, AI, and network security program with Netskope

Get Started