Netskope named a Leader in the 2022 Gartner® Magic Quadrant™ for Security Service Edge. Get the Report.

  • Platform

    Unrivaled visibility and real-time data and threat protection on the world's largest security private cloud.

  • Products

    Netskope products are built on the Netskope Security Cloud.

Netskope delivers a modern cloud security stack, with unified capabilities for data and threat protection, plus secure private access.

Explore our platform
Birds eye view metropolitan city

Netskope Named a Leader in the 2022 Gartner Magic Quadrant™ for SSE Report

Get the report Go to Products Overview
Netskope gartner mq 2022 sse leader

Make the move to market-leading cloud security services with minimal latency and high reliability.

Learn more
Lighted highway through mountainside switchbacks

Prevent threats that often evade other security solutions using a single-pass SSE framework.

Learn more
Lighting storm over metropolitan area

Zero trust solutions for SSE and SASE deployments

Learn more
Boat driving through open sea

Netskope enables a safe, cloud-smart, and fast journey to adopt cloud services, apps, and public cloud infrastructure.

Learn more
Wind turbines along cliffside
  • Customer Success

    Secure your digital transformation journey and make the most of your cloud, web, and private applications.

  • Customer Support

    Proactive support and engagement to optimize your Netskope environment and accelerate your success.

  • Training and Certification

    Netskope training will help you become a cloud security expert.

Trust Netskope to help you address evolving threats, new risks, technology shifts, organizational and network changes, and new regulatory requirements.

Learn more
Woman smiling with glasses looking out window

We have qualified engineers worldwide, with diverse backgrounds in cloud security, networking, virtualization, content delivery, and software development, ready to give you timely, high-quality technical assistance.

Learn more
Bearded man wearing headset working on computer

Secure your digital transformation journey and make the most of your cloud, web, and private applications with Netskope training.

Learn more
Group of young professionals working
  • Resources

    Learn more about how Netskope can help you secure your journey to the cloud.

  • Blog

    Learn how Netskope enables security and networking transformation through security service edge (SSE).

  • Events & Workshops

    Stay ahead of the latest security trends and connect with your peers.

  • Security Defined

    Everything you need to know in our cybersecurity encyclopedia.

Security Visionaries Podcast

Bonus Episode: The Importance of Security Service Edge (SSE)

Play the podcast
Black man sitting in conference meeting

Read the latest on how Netskope can enable the Zero Trust and SASE journey through security service edge (SSE) capabilities.

Read the blog
Sunrise and cloudy sky

Netskope CSO speaking events

Meet the Netskope CSO team at one of our upcoming events.

Find an event
Netskope CSO Team

What is Security Service Edge?

Explore the security side of SASE, the future of network and protection in the cloud.

Learn more
Four-way roundabout
  • Company

    We help you stay ahead of cloud, data, and network security challenges.

  • Why Netskope

    Cloud transformation and work from anywhere have changed how security needs to work.

  • Leadership

    Our leadership team is fiercely committed to doing everything it takes to make our customers successful.

  • Partners

    We partner with security leaders to help you secure your journey to the cloud.

Netskope enables the future of work.

Find out more
Curvy road through wooded area

Netskope is redefining cloud, data, and network security to help organizations apply Zero Trust principles to protect data.

Learn more
Switchback road atop a cliffside

Thinkers, builders, dreamers, innovators. Together, we deliver cutting-edge cloud security solutions to help our customers protect their data and people.

Meet our team
Group of hikers scaling a snowy mountain

Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.

Learn more
Group of diverse young professionals smiling
Blog Web Security How Do Web Security Vendors Claim, “Any App” Support?
Sep 09 2019

How Do Web Security Vendors Claim, “Any App” Support?

For administrators of web security solutions, they know that claims of ‘any and all’ coverage is fraught with suspicion knowing there are always exceptions and the “devil is in the details”.  In our previous blog, we addressed using a cloud API for managed apps and a proxy for app API traffic in secure web gateways for both managed and unmanaged apps, ending on the note vendors are likely to make the claim of ‘any app’ support for their solutions. The reality is apps are taking over URL filtering, and custom app API web traffic requires visibility and monitoring for granular policy controls in web security solutions.

Most organizations use over 1,200 apps on average, where more than 95% are unmanaged and in use by business units and users without IT administration rights.  So, what are the ways a security vendor can claim they support ‘any app’ in their secure web gateway (SWG), cloud access security broker (CASB), or next-generation firewall (NGFW) solution?    

First, is making the blatant claim in your presentation title, as done by one vendor at RSA in San Francisco and then beginning the presentation noting it is a lie and over exaggerates the solution’s capabilities.  Minus one point for making the claim, however, plus one point for being honest it is not true.  

Second, is providing basic ‘allow or deny’ app controls, which are coarse-grained and draconian at best.  What if an employee has company and personal accounts for an unmanaged file sharing app noted in our earlier blog?  Confidential data or malware can transfer between the two instances and simply ‘allow or deny’ control is not enough. Policy controls need to consider what user, device, app, instance, app risk, activity, and content at a minimum. To prevent cloud phishing, rogue account instances spoofing as company approved need to be blocked.

Third, is making the ‘any app’ marketing claim on vendor websites, event banners, and in sales collateral materials for prospects.  The reality for these vendors is you have a tool that can learn any custom app API to create a template, however, there is no maintained library in the 1000s of these app API templates.  So, the marketing claim is true, the solution just requires some assembly, monitoring, and regular maintenance by each customer. This sounds like adopting a new puppy dog and your current lack of adequate staffing, skill sets, and limited time does not allow it.  But wait, what if we got lots of people involved using the tool, and that leads to the next concept. 

Fourth, is launching an open community where customers can create their own custom app API templates and share them with other customers using the same vendor web security solution.  This is the ‘internet as a sweat shop’ business model where you get other people to complete your work in the guise of being open and a good net citizen. Hey, it worked great for YouTube, why not security?  The problem lies in maintaining the custom app API templates on a regular basis as app vendors update and change API formats, normally unannounced and during business hours (aka Murphy’s Law). Communities are great for static information contributions, however, not so good for dynamic app API formats.

Fifth, is addressing the problem with the required technology and resources for your customers.  You are probably saying to yourself, “now that’s an innovative concept”. Run app discovery processes on a continuous basis to learn and prioritize apps for API templates.  Today, Netskope covers approximately 36,000 apps in its Cloud Confidence IndexTM risk profiles.  Next, develop an advanced custom app API proxy backed by a library of over a thousand app templates using both machine learning and humans to detect API updates and changes to publish timely updates for customers.  Lastly, enable multiple deployment options for inline proxy app controls, including GRE and IPsec tunnels, forward proxy, reverse proxy, SSO/IAM integration, and traffic steering clients.  

Again, recognize over 95% of apps are unmanaged with no IT administration rights or a cloud API for CASB API integration.  Inline proxy controls within web gateways need to monitor unmanaged app API traffic just as effectively as URLs for web sites and this will be the topic of our next web security blog.

author image
About the author
Tom Clare is a Product Marketing Director, his focus at Netskope centers on product strategy with marketing experience in web/cloud proxies, data and threat protection, behavior analytics, network traffic analysis, endpoint protection, endpoint detection and response, deception, and firewalls.
Tom Clare is a Product Marketing Director, his focus at Netskope centers on product strategy with marketing experience in web/cloud proxies, data and threat protection, behavior analytics, network traffic analysis, endpoint protection, endpoint detection and response, deception, and firewalls.