Netskope is recognized as a Leader again in the Gartner® Magic Quadrant™ for SASE Platforms. Get the Report

close
magnifying glass
Get Started
magnifying glass
chevron
Support Language
close
Your Network of Tomorrow
Your Network of Tomorrow
Plan your path toward a faster, more secure, and more resilient network designed for the applications and users that you support.
chevron Get the white paper
Experience Netskope
Get Hands-on With the Netskope Platform
Here's your chance to experience the Netskope One single-cloud platform first-hand. Sign up for self-paced, hands-on labs, join us for monthly live product demos, take a free test drive of Netskope Private Access, or join us for a live, instructor-led workshops.
chevron Experience Netskope
A Leader in SSE. Now a Leader in Single-Vendor SASE.
Netskope is recognized as a Leader Furthest in Vision for both SSE and SASE Platforms
2X a Leader in the Gartner® Magic Quadrant for SASE Platforms
One unified platform built for your journey
chevron Get the report
Securing Generative AI for Dummies
Securing Generative AI for Dummies
Learn how your organization can balance the innovative potential of generative AI with robust data security practices.
chevron Get the eBook
Modern data loss prevention (DLP) for Dummies eBook
Modern Data Loss Prevention (DLP) for Dummies
Get tips and tricks for transitioning to a cloud-delivered DLP.
chevron Get the eBook
Modern SD-WAN for SASE Dummies Book
Modern SD-WAN for SASE Dummies
Stop playing catch up with your networking architecture
chevron Get the eBook
Understanding where the risk lies
Advanced Analytics transforms the way security operations teams apply data-driven insights to implement better policies. With Advanced Analytics, you can identify trends, zero in on areas of concern and use the data to take action.
chevron Watch the demo
The 6 Most Compelling Use Cases for Complete Legacy VPN Replacement
The 6 Most Compelling Use Cases for Complete Legacy VPN Replacement
Netskope One Private Access is the only solution that allows you to retire your VPN for good.
chevron Get the eBook
Colgate-Palmolive Safeguards its "Intellectual Property” with Smart and Adaptable Data Protection
Colgate-Palmolive Safeguards its "Intellectual Property” with Smart and Adaptable Data Protection
chevron Read the case study
Netskope GovCloud
Netskope achieves FedRAMP High Authorization
Choose Netskope GovCloud to accelerate your agency’s transformation.
chevron Learn about Netskope GovCloud
Netskope Technical Support
Netskope Technical Support
Our qualified support engineers are located worldwide and have diverse backgrounds in cloud security, networking, virtualization, content delivery, and software development, ensuring timely and quality technical assistance
chevron Technical Support
Netskope video
Netskope Training
Netskope training will help you become a cloud security expert. We are here to help you secure your digital transformation journey and make the most of your cloud, web, and private applications.
chevron Explore Netskope Training
""
Achieve Business Value with Netskope One SSE
Netskope One Security Service Edge (SSE) enables enterprises to achieve considerable business value by consolidating business critical security services within the Netskope One platform
chevron Get the study
Let's do great things together
""
Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.
chevron Netskope Partners
Netskope One

Digital Experience Management

Netskope One Digital Experience Management (DEM) provides complete visibility within and beyond SASE for rapid troubleshooting, automated remediation and proactive performance optimization.

Elevate your network’s performance and user experience with Netskope One DEM Enterprise —where visibility meets power! Read the blog.

plus image
About Netskope One DEM

Flexible monitoring with true real user experience monitoring

Netskope One DEM provides comprehensive monitoring by offering both site-specific and user-specific network performance monitoring, alongside continuous SaaS and web app experience tracking to align with business goals.

 

Site-specific monitoring, using “enterprise stations” (monitoring stations) allows for the assessment of onramp, application performance, and user experience from locations connected to Netskope via SD-WAN, SASE gateways, or private connections.

Netskope One DEM Enterprise demo
Flexible monitoring with true real user experience monitoring

360° visibility, from device to app

Netskope One DEM uniquely combines synthetic monitoring and real traffic analysis (SMART) to accurately measure the real user experience (RUM) and the performance of every step from device to app, including the SASE platform itself.

 

Zero-touch SaaS monitoring provides contextual insights on endpoints, location, connectivity, and security, ensuring top performance for critical apps. With multi-layer visibility across SD-WAN, tunnels, and internet paths, Netskope One DEM is seamlessly integrated into Netskope clients, SASE gateways, and Enterprise Stations, ready wherever your users are.

Read the blog
Proactive DEM - 360° visibility, from device to app

Insight for effective action

Netskope One DEM leverages SkopeAI-powered analytics to diagnose, predict and prioritize events impacting user experience, application performance and availability. Intelligent ML alerts reduce false positives to reveal the origin, impact and scope of issues and keep teams focused so problems get quickly resolved–or mitigated preemptively.

 

Dashboards correlate user experience with device health, risk profile, network, SSE and application performance so your teams can quickly diagnose root cause, scope and impact of impairments, while identifying proactive opportunities to optimize business performance.

Watch the demo
Netskope Proactive Digital Experience Management diagram 2

Proactive remediation

Enhance user experience and speed up resolution times with proactive remediation powered by Netskope One DEM and Netskope NewEdge Network. Assisted troubleshooting, guided self-service, and closed-loop control over network, SSE, and device performance boost productivity for users, IT teams, and help desks.

 

NewEdge Network optimizes onramp steering, connecting users to the fastest regional data center. With dynamic BGP routing, first-mile connections to web, cloud, and SaaS apps are continuously optimized, ensuring the best possible user experience. Proactive, ticket-free coaching helps users resolve common issues within minutes, and open API integration provides limitless possibilities for proactive remediation.

Read the blog
Netskope Proactive Digital Experience Management diagram 3

Security & network, aligned

Network and security teams managing SASE infrastructure have complementary visibility requirements. While SecOps teams seek in-depth data on SSE performance, user risk, and security risk, NetOps teams need detailed per-hop connectivity performance from device to app; across WiFi, LAN and internet, SD-WAN underlays, SASE and cloud onramps.

 

Netskope One DEM simplifies triaging and troubleshooting with consolidated visibility that highlights—or absolves—network or security infrastructure as the origin of issues. Role-centric dashboards provide the tailored analytics NetOps and SecOps need to collaborate, manage their domains and hold vendors accountable. Open integration with existing management systems ensures that your teams and tools work from a single, consistent underlying dataset.

Netskope Proactive Digital Experience Management diagram 4
plus image
Netskope One DEM Videos

Master and secure your digital experience with enhanced visibility

Struggling with complex user experience issues due to lack of visibility into SaaS, cloud, hybrid work, and modern connectivity? You’re not alone—but you don’t have to stay stuck. Take just two minutes to watch our video and discover how to proactively manage and secure your digital experience.

Watch the video
P-DEM video intro

I&O leaders recognize the need for SASE-integrated DEM

60%
By 2026, at least 60% of I&O leaders will use DEM to measure application, services and endpoint performance from the user’s viewpoint, up from less than 20% in 2021
Source: Gartner

I&O leaders recognize the need for SASE-integrated DEM

40%
By 2024, 40% of DEM solutions deployed will be part of a SASE service. Close collaboration between security, IT and network operations teams requires 360° visibility inside and beyond SASE. P-DEM offers this unique vantage point.
Source: Gartner

Features and
   benefits

Real user experience

chevron
Real user traffic mixed with synthetic monitoring creates SMART end-to-end visibility into the real user experience, and benchmarks application and network performance proactively to identify and isolate problems before your users are affected.

Site-specific monitoring

chevron
Track connectivity performance to applications from any corporate site, including GRE/IPsec tunnels. Evaluate overall site and user performance, swiftly identifying any degradation and its impact across monitored locations and users.

User-specific SaaS and web app monitoring

chevron
Effortlessly monitor any application, from over 80K predefined apps or any custom web-based application. Gain vital insights into SaaS apps availability and performance empowering IT and network operations teams to manage what matters the most.

Insights into SASE platform

chevron

Gain full visibility into your users’ Netskope One SASE experience, speeding up cross-team troubleshooting. Netskope One DEM reports processing times for all security services, factoring in individual activity, risk level, and applied policies.

Hop-by-hop visibility across entire path

chevron
Gain unmatched network diagnostics with granular telemetry and comprehensive analysis across the entire path. Achieve end-to-end visibility from users to apps, including client activity, tunnels, and endpoint data. Pinpoint and optimize bottlenecks from Wi-Fi to ISPs.

Context-driven dashboards and alarms

chevron
High-level dashboards and alerts help IT teams prioritize issues and take effective action. Quickly grasp consumption trends, top regions, and app usage. Empower your team to maintain optimal performance and deliver a consistent user experience.

Simplify SASE adoption in minutes

chevron

Mitigate the risk of impacting user experience by proactively monitoring and managing it before, during, and after SASE migration. Automated deployment and configuration of Netskope One DEM in just minutes.

Real user traffic mixed with synthetic monitoring creates SMART end-to-end visibility into the real user experience, and benchmarks application and network performance proactively to identify and isolate problems before your users are affected.
Track connectivity performance to applications from any corporate site, including GRE/IPsec tunnels. Evaluate overall site and user performance, swiftly identifying any degradation and its impact across monitored locations and users.
Effortlessly monitor any application, from over 80K predefined apps or any custom web-based application. Gain vital insights into SaaS apps availability and performance empowering IT and network operations teams to manage what matters the most.

Gain full visibility into your users’ Netskope One SASE experience, speeding up cross-team troubleshooting. Netskope One DEM reports processing times for all security services, factoring in individual activity, risk level, and applied policies.

Gain unmatched network diagnostics with granular telemetry and comprehensive analysis across the entire path. Achieve end-to-end visibility from users to apps, including client activity, tunnels, and endpoint data. Pinpoint and optimize bottlenecks from Wi-Fi to ISPs.
High-level dashboards and alerts help IT teams prioritize issues and take effective action. Quickly grasp consumption trends, top regions, and app usage. Empower your team to maintain optimal performance and deliver a consistent user experience.

Mitigate the risk of impacting user experience by proactively monitoring and managing it before, during, and after SASE migration. Automated deployment and configuration of Netskope One DEM in just minutes.

plus image
Use cases

Top Digital Experience Management
   use cases

Enhance hybrid working productivity

chevron

Deliver consistent workplace performance, onsite and remote. Rapidly identify digital friction impacting business efficiency, preemptively mitigate and resolve user-impacting events, and proactively optimizing all users’ digital experience.

Optimize SaaS application performance

chevron

Deliver peak performance for business-critical applications. Efficiently detect and diagnose bottlenecks, proactively identify and rank optimization opportunities, and collect clear evidence to hold your vendors accountable.

Deliver security and performance

chevron

Deliver performance-optimized SASE across all sites, users and apps. Identify practical actions to streamline SASE adoption, quickly triage issues between security and network teams, and optimize security performance in the context of user experience.

Understand your SASE enabled infrastructure

chevron

Role-centric dashboards for security, infrastructure and operations teams provide transparent visibility into all domains at a glance. See health and performance of devices, client and SD-WAN onramps, SSE services, applications and first mile connectivity.

Automate IT & helpdesk processes

chevron

Relieve the load on your helpdesk and drive IT efficiency with automated, guided and proactive self-serve problem resolution. Leverage actionable insight and prescriptive remediation to quickly resolve or completely avoid performance issues.

Consolidate security & monitoring tools

chevron

Reduce technical debt, streamline IT processes and cut cost, while simplifying deployment and management of critical security and monitoring capabilities: the industry’s first SASE-integrated DEM solution uniquely offers full insight into and beyond SASE from a single platform.

Deliver consistent workplace performance, onsite and remote. Rapidly identify digital friction impacting business efficiency, preemptively mitigate and resolve user-impacting events, and proactively optimizing all users’ digital experience.

Deliver peak performance for business-critical applications. Efficiently detect and diagnose bottlenecks, proactively identify and rank optimization opportunities, and collect clear evidence to hold your vendors accountable.

Deliver performance-optimized SASE across all sites, users and apps. Identify practical actions to streamline SASE adoption, quickly triage issues between security and network teams, and optimize security performance in the context of user experience.

Role-centric dashboards for security, infrastructure and operations teams provide transparent visibility into all domains at a glance. See health and performance of devices, client and SD-WAN onramps, SSE services, applications and first mile connectivity.

Relieve the load on your helpdesk and drive IT efficiency with automated, guided and proactive self-serve problem resolution. Leverage actionable insight and prescriptive remediation to quickly resolve or completely avoid performance issues.

Reduce technical debt, streamline IT processes and cut cost, while simplifying deployment and management of critical security and monitoring capabilities: the industry’s first SASE-integrated DEM solution uniquely offers full insight into and beyond SASE from a single platform.

Solve your SASE and zero trust
transformation challenges with one platform

Netskope One SSE is built on the Netskope One Platform, a platform that provides unrivaled visibility and real-time data and threat protection when accessing cloud services, websites, and private apps from anywhere, on any device.

See our platform

Trusted by
   leading companies

Netskope One Digital Experience Management provides proactive, end-to-end visibility into your network and applications based on monitoring real user activity to ensure cloud security delivers without performance trade-offs.
Go to customers
01 — 02
quote
Visibility is critical to making SASE successful and as an early adopter of DEM we found it immediately provided valuable insights into our users, network traffic and application performance while using Netskope.”
Matt Bruce
Director of Information Security
Fox Rothschild LLP

Trusted by
   leading companies

Netskope One Digital Experience Management provides proactive, end-to-end visibility into your network and applications based on monitoring real user activity to ensure cloud security delivers without performance trade-offs.
Go to customers
02 — 02
quote
Netskope gives security and networking teams the ability to monitor how networks and applications are performing in real time to manage and optimize the users’ experience."
Frank Dickson
Group Vice President, Security and Trust
IDC
plus image
Resources

Netskope One DEM

Netskope One Digital Experience Management (DEM) offers complete visibility across and beyond SASE, ensuring full transparency into the real user experience. It provides actionable insights for quick troubleshooting, automated remediation, and proactive performance optimization. This ensures users benefit from world-class security without sacrificing performance or productivity.

Data sheet
Netskope One Digital Experience Management

Related resources

Results
Connect with Netskope

Accelerate your cloud, data, AI, and network security program with Netskope

Get Started