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The platform of the future is Netskope

Intelligent Security Service Edge (SSE), Cloud Access Security Broker (CASB), Cloud Firewall, Next Generation Secure Web Gateway (SWG), and Private Access for ZTNA built natively into a single solution to help every business on its journey to Secure Access Service Edge (SASE) architecture.

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Next Gen SASE Branch is hybrid — connected, secured, and automated

Netskope Next Gen SASE Branch converges Context-Aware SASE Fabric, Zero-Trust Hybrid Security, and SkopeAI-powered Cloud Orchestrator into a unified cloud offering, ushering in a fully modernized branch experience for the borderless enterprise.

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Designing a SASE Architecture For Dummies

Get your complimentary copy of the only guide to SASE design you’ll ever need.

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Embrace a Secure Access Service Edge (SASE) architecture

Netskope NewEdge is the world’s largest, highest-performing security private cloud and provides customers with unparalleled service coverage, performance and resilience.

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NewEdge
Your Network of Tomorrow

Plan your path toward a faster, more secure, and more resilient network designed for the applications and users that you support.

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Your Network of Tomorrow
Netskope Cloud Exchange

The Netskope Cloud Exchange (CE) provides customers with powerful integration tools to leverage investments across their security posture.

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Make the move to market-leading cloud security services with minimal latency and high reliability.

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Safely enable the use of generative AI applications with application access control, real-time user coaching, and best-in-class data protection.

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Safely Enable ChatGPT and Generative AI
Zero trust solutions for SSE and SASE deployments

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Netskope achieves FedRAMP High Authorization

Choose Netskope GovCloud to accelerate your agency’s transformation.

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    Learn more about how Netskope can help you secure your journey to the cloud.

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    Learn how Netskope enables security and networking transformation through security service edge (SSE).

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    Stay ahead of the latest security trends and connect with your peers.

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    Everything you need to know in our cybersecurity encyclopedia.

Security Visionaries Podcast

Cookies, Not Biscuits
Host Emily Wearmouthas sits down with experts David Fairman and Zohar Hod to discuss the past, present, and future of internet cookies.

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Podcast: Cookies, Not Biscuits
Latest Blogs

How Netskope can enable the Zero Trust and SASE journey through security service edge (SSE) capabilities.

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SASE Week 2023: Your SASE journey starts now!

Replay sessions from the fourth annual SASE Week.

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SASE Week 2023
What is Security Service Edge?

Explore the security side of SASE, the future of network and protection in the cloud.

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We help our customers to be Ready for Anything

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Netskope’s talented and experienced Professional Services team provides a prescriptive approach to your successful implementation.

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The Netskope Community can help you and your team get more value out of products and practices.

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Secure your digital transformation journey and make the most of your cloud, web, and private applications with Netskope training.

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    We help you stay ahead of cloud, data, and network security challenges.

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    Cloud transformation and work from anywhere have changed how security needs to work.

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    Our leadership team is fiercely committed to doing everything it takes to make our customers successful.

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    We partner with security leaders to help you secure your journey to the cloud.

Supporting sustainability through data security

Netskope is proud to participate in Vision 2045: an initiative aimed to raise awareness on private industry’s role in sustainability.

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Supporting Sustainability Through Data Security
Highest in Execution. Furthest in Vision.

Netskope recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Security Service Edge.

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Netskope recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Security Service Edge.
Thinkers, builders, dreamers, innovators. Together, we deliver cutting-edge cloud security solutions to help our customers protect their data and people.

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Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.

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Netskope Proactive Digital Experience Management

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Proactive digital experience management (P-DEM) provides complete visibility within and beyond SASE for rapid troubleshooting, automated remediation and proactive performance optimization.

Netskope’s acquisition of Kadiska will augment P-DEM’s unique capabilities. Learn more.

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About Proactive DEM
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360° visibility, from device to app

P-DEM uniquely combines synthetic monitoring and real traffic analysis (SMART) to accurately measure the real user experience (RUM) and the performance of every step from device to app, including the Netskope platform itself.

 

Zero-touch SaaS monitoring reports user experience in context of endpoints, location, connectivity and security profile to help you effectively manage business-critical application performance.

 

Fully integrated into Netskope clients and SASE Gateways, P-DEM is already deployed anywhere your users work.

Netskope Proactive Digital Experience Management diagram 1
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Insight for effective action

Netskope Proactive DEM leverages SkopeAI-powered analytics to diagnose, predict and prioritize events impacting user experience, application performance and availability. Intelligent ML alerts reduce false positives to reveal the origin, impact and scope of issues and keep teams focused so problems get quickly resolved–or mitigated preemptively.

 

Dashboards correlate user experience with device health, risk profile, network, SSE and application performance so your teams can quickly diagnose root cause, scope and impact of impairments, while identifying proactive opportunities to optimize business performance.

Netskope Proactive Digital Experience Management diagram 2
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Proactive remediation

Enhance your users’ experience and dramatically shorten resolution time with proactive remediation prescribed by P-DEM insight and powered by NewEdge. Assisted troubleshooting, guided self-service and closed-loop control over network, SSE and device performance delivers real value and productivity to users, IT organizations and helpdesk teams.

 

P-DEM simplifies triaging and troubleshooting with consolidated visibility that highlights—or absolves—network or security infrastructure as the origin of issues. Role-centric dashboards provide the tailored analytics NetOps and SecOps need to collaborate, manage their domains and hold vendors accountable. Open integration with existing management systems ensures that your teams and tools work from a single, consistent underlying dataset.

Netskope Proactive Digital Experience Management diagram 3
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Security & network, aligned

Network and security teams managing SASE infrastructure have complementary visibility requirements. While SecOps teams seek in-depth data on SSE performance, user risk, and security risk, NetOps teams need detailed per-hop connectivity performance from device to app; across WiFi, LAN and internet, SD-WAN underlays, SASE and cloud onramps.

 

P-DEM simplifies triaging and troubleshooting with consolidated visibility that highlights—or absolves—network or security infrastructure as the origin of issues. Role-centric dashboards provide the tailored analytics NetOps and SecOps need to collaborate, manage their domains and hold vendors accountable. Open integration with existing management systems ensures that your teams and tools work from a single, consistent underlying dataset.

Netskope Proactive Digital Experience Management diagram 4
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P-DEM Videos
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Regain visibility to master and secure digital experience

Nobody wants to struggle with complex user experience issues without adequate visibility into SaaS, cloud, hybrid work and modern connectivity, but sometimes you’re in that situation. Take a 2 video minute break to learn how to manage digital experience, proactively.

P-DEM video intro
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I&O leaders recognize the need for SASE-integrated DEM

60%
By 2026, at least 60% of I&O leaders will use DEM to measure application, services and endpoint performance from the user’s viewpoint, up from less than 20% in 2021
Source: Gartner
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I&O leaders recognize the need for SASE-integrated DEM

40%
By 2024, 40% of DEM solutions deployed will be part of a SASE service. Close collaboration between security, IT and network operations teams requires 360° visibility inside and beyond SASE. P-DEM offers this unique vantage point.
Source: Gartner
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Features and
   benefits

Real user experience

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P-DEM Real user experience diagram

Real user traffic mixed with synthetic monitoring creates SMART end-to-end visibility into the real user experience, and benchmarks application and network performance proactively to identify and isolate problems before your users are affected.

Proactive SaaS monitoring

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P-DEM proactive SaaS monitoring diagram

Zero-touch monitoring for the top 47 business critical applications ensures IT and network operations teams have the insight they need to manage what matters the most to your organization.

Time in Netskope

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P-DEM time in Netskope diagram

Full transparency into your users’ Netskope experience accelerates troubleshooting across teams. P-DEM reports processing time for all security services activated in the current context of an individual’s activity, risk level and the policies that secure them.

Hop by hop visibility

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P-DEM hop by hop visibility diagram

Visibility into Netskope Client activity, configured GRE and IPsec tunnels, active user versus licensed seat counts, Client versions, as well as other usage data.

Endpoint insight

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P-DEM endpoint insight diagram

Revealing the performance along the entire path between users and apps eliminates guesswork when you need to quickly pinpoint bottlenecks impacting user experience. Automated insight identifies opportunities to optimize WiFi, LAN, ISPs, access BGP routing, and SD-WAN underlay performance.

Network & client steering

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Netskope Proactive Digital Experience Management diagram 5

Get a clear view of how your users and sites connect to NewEdge, whether it’s through a Netskope endpoint client, Borderless SD-WAN, or integrated third-party SD-WAN. Monitor client status, onramp and GRE/IPsec tunnel health and dynamic data center assignment.

Platform oversight

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Netskope Proactive Digital Experience Management diagram 5

Oversee your Netskope estate with maps and dashboards that visualize your tenant, service status, active data centers, sites and clients. Understand consumption trends, top regions, SaaS and private apps at a glance.

P-DEM Real user experience diagram

Real user traffic mixed with synthetic monitoring creates SMART end-to-end visibility into the real user experience, and benchmarks application and network performance proactively to identify and isolate problems before your users are affected.

P-DEM proactive SaaS monitoring diagram

Zero-touch monitoring for the top 47 business critical applications ensures IT and network operations teams have the insight they need to manage what matters the most to your organization.

P-DEM time in Netskope diagram

Full transparency into your users’ Netskope experience accelerates troubleshooting across teams. P-DEM reports processing time for all security services activated in the current context of an individual’s activity, risk level and the policies that secure them.

P-DEM hop by hop visibility diagram

Visibility into Netskope Client activity, configured GRE and IPsec tunnels, active user versus licensed seat counts, Client versions, as well as other usage data.

P-DEM endpoint insight diagram

Revealing the performance along the entire path between users and apps eliminates guesswork when you need to quickly pinpoint bottlenecks impacting user experience. Automated insight identifies opportunities to optimize WiFi, LAN, ISPs, access BGP routing, and SD-WAN underlay performance.

Netskope Proactive Digital Experience Management diagram 5

Get a clear view of how your users and sites connect to NewEdge, whether it’s through a Netskope endpoint client, Borderless SD-WAN, or integrated third-party SD-WAN. Monitor client status, onramp and GRE/IPsec tunnel health and dynamic data center assignment.

Netskope Proactive Digital Experience Management diagram 5

Oversee your Netskope estate with maps and dashboards that visualize your tenant, service status, active data centers, sites and clients. Understand consumption trends, top regions, SaaS and private apps at a glance.

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Use cases
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Top Digital Experience Management
   use cases

Proactive monitoring using real user traffic

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Customers get full visibility to monitor and control end-to-end user and app performance using real activity while augmenting real user data with synthetic tests to provide detailed forensic information.

Built for the cloud, no additional agents required

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DEM leverages a cloud-native design, tightly integrated into the Netskope Client, with one-click access from the Netskope Admin with no requirement for separate endpoint agents to deploy and manage.

Exposes the value of NewEdge infrastructure

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Showcases the advantages of Netskope’s high-performance, highly connected security private cloud approach to ensure security delivered without trade-offs.

Immediate time-to-value accelerates transformation

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Utilize Proactive DEM to monitor and safeguard the move to a SASE Architecture and SSE solution, while aligning with the new requirements of users, apps, data, and the cloud.

Complete transparency into Netskope SASE Platform

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Complemented by the Netskope Trust Portal, customers get real-time visibility into the status and health of Netskope SSE and the NewEdge infrastructure.

Guaranteed performance and service assurance

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Backed by 99.999% uptime and availability, plus industry-leading latency SLAs for traffic processing, customers can be confident Netskope delivers as expected.

Customers get full visibility to monitor and control end-to-end user and app performance using real activity while augmenting real user data with synthetic tests to provide detailed forensic information.

DEM leverages a cloud-native design, tightly integrated into the Netskope Client, with one-click access from the Netskope Admin with no requirement for separate endpoint agents to deploy and manage.

Showcases the advantages of Netskope’s high-performance, highly connected security private cloud approach to ensure security delivered without trade-offs.

Utilize Proactive DEM to monitor and safeguard the move to a SASE Architecture and SSE solution, while aligning with the new requirements of users, apps, data, and the cloud.

Complemented by the Netskope Trust Portal, customers get real-time visibility into the status and health of Netskope SSE and the NewEdge infrastructure.

Backed by 99.999% uptime and availability, plus industry-leading latency SLAs for traffic processing, customers can be confident Netskope delivers as expected.

The Netskope
SASE Platform

The Netskope SASE Platform provides unrivaled visibility and real-time data and threat protection when accessing cloud services, websites, and private apps from anywhere, on any device.

Proactive digital experience management (P-DEM) offers insights into user experience from device to app, both within and outside SASE infrastructure. P-DEM serves as a central nervous system to activate remediation and performance optimization driven by NewEdge.

See our platform
Netskope Security Cloud Platform diagram
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Trusted by
   leading companies

Netskope Digital Experience Management provides proactive, end-to-end visibility into your network and applications based on monitoring real user activity to ensure cloud security delivers without performance trade-offs.
Go to customers
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Visibility is critical to making SASE successful and as an early adopter of DEM we found it immediately provided valuable insights into our users, network traffic and application performance while using Netskope.”
Matt Bruce
Director of Information Security
Fox Rothschild LLP
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Trusted by
   leading companies

Netskope Digital Experience Management provides proactive, end-to-end visibility into your network and applications based on monitoring real user activity to ensure cloud security delivers without performance trade-offs.
Go to customers
02  02
quote
Netskope gives security and networking teams the ability to monitor how networks and applications are performing in real time to manage and optimize the users’ experience."
Frank Dickson
Group Vice President, Security and Trust
IDC
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Resources
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Netskope Proactive DEM

Netskope Proactive Digital Experience Management provides value to network, infrastructure, help desk, and application administrators by providing critical monitoring of all user traffic with actionable insights into network and application performance. P-DEM gives you powerful control and visibility into the Netskope Security Cloud, and the apps and data users access.

Netskope Proactive Digital Experience Management

Accelerate your security program with the SASE leader