SASE Week 2023 On-Demand! Explore sessions.

  • Security Service Edge Products

    Protect against advanced and cloud-enabled threats and safeguard data across all vectors.

  • Borderless SD-WAN

    Confidently provide secure, high-performance access to every remote user, device, site, and cloud.

The platform of the future is Netskope

Intelligent Security Service Edge (SSE), Cloud Access Security Broker (CASB), Cloud Firewall, Next Generation Secure Web Gateway (SWG), and Private Access for ZTNA built natively into a single solution to help every business on its journey to Secure Access Service Edge (SASE) architecture.

Go to Products Overview
Netskope video
Next Gen SASE Branch is hybrid — connected, secured, and automated

Netskope Next Gen SASE Branch converges Context-Aware SASE Fabric, Zero-Trust Hybrid Security, and SkopeAI-powered Cloud Orchestrator into a unified cloud offering, ushering in a fully modernized branch experience for the borderless enterprise.

Learn about Next Gen SASE Branch
People at the open space office
  • NewEdge

    NewEdge is the world’s largest, highest-performing security private cloud.

  • Cloud Security Platform

    Unrivaled visibility and real-time data and threat protection on the world's largest security private cloud.

  • Technology Partners & Integrations

    Netskope partners with the strongest companies in enterprise technology.

Embrace a Secure Access Service Edge (SASE) architecture

Netskope NewEdge is the world’s largest, highest-performing security private cloud and provides customers with unparalleled service coverage, performance and resilience.

Learn about NewEdge
Your Network of Tomorrow

Plan your path toward a faster, more secure, and more resilient network designed for the applications and users that you support.

Get the white paper
Your Network of Tomorrow
Netskope Cloud Exchange

The Netskope Cloud Exchange (CE) provides customers with powerful integration tools to leverage investments across their security posture.

Learn about Cloud Exchange
Netskope video
Make the move to market-leading cloud security services with minimal latency and high reliability.

Learn about NewEdge
Lighted highway through mountainside switchbacks
Safely enable the use of generative AI applications with application access control, real-time user coaching, and best-in-class data protection.

Learn how we secure generative AI use
Safely Enable ChatGPT and Generative AI
Zero trust solutions for SSE and SASE deployments

Learn about Zero Trust
Boat driving through open sea
Netskope enables a safe, cloud-smart, and fast journey to adopt cloud services, apps, and public cloud infrastructure.

Learn about Industry Solutions
Wind turbines along cliffside
  • Resources

    Learn more about how Netskope can help you secure your journey to the cloud.

  • Blog

    Learn how Netskope enables security and networking transformation through security service edge (SSE).

  • Events & Workshops

    Stay ahead of the latest security trends and connect with your peers.

  • Security Defined

    Everything you need to know in our cybersecurity encyclopedia.

Security Visionaries Podcast

2024 Predictions
Host Emily Wearmouth sits down for a conversation with Sherron Burgess, Senior VP and CISO for BCD Travel, and Shamla Naidoo, Head of Cloud Strategy and Innovation at Netskope, to talk about the hot topics they’re seeing for the year to come.

Play the podcast
2024 Predictions
Latest Blogs

How Netskope can enable the Zero Trust and SASE journey through security service edge (SSE) capabilities.

Read the blog
Sunrise and cloudy sky
SASE Week 2023: Your SASE journey starts now!

Replay sessions from the fourth annual SASE Week.

Explore sessions
SASE Week 2023
What is Security Service Edge?

Explore the security side of SASE, the future of network and protection in the cloud.

Learn about Security Service Edge
Four-way roundabout
  • Our Customers

    Netskope serves more than 2,000 customers worldwide including more than 25 of the Fortune 100

  • Customer Solutions

    We are here for you and with you every step of the way, ensuring your success with Netskope.

  • Netskope Community

    Learn from other network, data, and security professionals.

  • Training and Certification

    Netskope training will help you become a cloud security expert.

We help our customers to be Ready for Anything

See our Customers
Woman smiling with glasses looking out window
Netskope’s talented and experienced Professional Services team provides a prescriptive approach to your successful implementation.

Learn about Professional Services
Netskope Professional Services
The Netskope Community can help you and your team get more value out of products and practices.

Go to the Netskope Community
The Netskope Community
Secure your digital transformation journey and make the most of your cloud, web, and private applications with Netskope training.

Learn about Training and Certifications
Group of young professionals working
  • Company

    We help you stay ahead of cloud, data, and network security challenges.

  • Why Netskope

    Cloud transformation and work from anywhere have changed how security needs to work.

  • Leadership

    Our leadership team is fiercely committed to doing everything it takes to make our customers successful.

  • Partners

    We partner with security leaders to help you secure your journey to the cloud.

Supporting sustainability through data security

Netskope is proud to participate in Vision 2045: an initiative aimed to raise awareness on private industry’s role in sustainability.

Find out more
Supporting Sustainability Through Data Security
Highest in Execution. Furthest in Vision.

Netskope recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Security Service Edge.

Get the report
Netskope recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Security Service Edge.
Thinkers, builders, dreamers, innovators. Together, we deliver cutting-edge cloud security solutions to help our customers protect their data and people.

Meet our team
Group of hikers scaling a snowy mountain
Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.

Learn about Netskope Partners
Group of diverse young professionals smiling

Exceptions Should Not Become The Rule

Jun 07 2022

It is a sentence I hear a lot; “We treat Microsoft 365 as an exception in our cloud security because it is a managed app.” You might think that’s a reasonable approach to take, after all Microsoft’s security credentials are impressive, all OneDrive app traffic is encrypted, and there are plenty of other unmanaged cloud applications in use as shadow IT all over your organisation that pull your attention. 

But what if I told you that the most recent Netskope Cloud and Threat Report discovered that nearly a third (28%) of all malware downloads over the past 12 months came from Microsoft OneDrive, and the next highest source was SharePoint (11%)?  Both are almost always entirely managed and authorised, and yet these services are the biggest source of malware from the cloud by a long way. Just to put those cloud-originating malware numbers into perspective as well… cloud apps are the source of 47% of malware downloads—almost as many as come from traditional websites.

Now can you see why I wince when I hear that OneDrive and other trusted vendor apps are treated as exceptions to standard stringent cloud security policies?

My rule of thumb is that an exception is not an exception if it accounts for more than 2% of traffic.  

There is always going to be room for exceptions, but they should be granted on the basis of privacy impact (for instance) rather than vendor trust. For example, If you allow access to personal banking applications from work-managed devices, then privacy practices should determine that it is inappropriate to decrypt data to allow it to fully pass through security policies. In that instance I would recommend simply blocking the use of such sensitive personal applications, and communicating to employees that personal privacy concerns mean the organisation recommends using a personal device to protect their data from corporate decryption and scrutiny.  

Another reason people tend to create exceptions is technical challenges in driving traffic through the decryption/encryption process. These issues actually tend to present themselves more often in tier 3 cloud apps—from lesser known vendors or when vendors have created a plug-in or add-on without due thought to the enterprise use case.  These issues are – to me – more reason to apply stringent security, not a justification for circumnavigating controls. 

When we start working with new customers, the question they often ask around exceptions is; “How do I migrate my exceptions?” You can probably guess by now that my answer is: don’t! Keeping a Register of Exceptions is a good idea, requiring the documentation of the reasons and necessitating approval from a senior security officer. That senior team member can also require an assessment of the percentage of data traffic that the exception will impact, to help them make their decision. I tend to find that, when organisations review their historic exceptions, no one can remember why a particular app was allowed to be bypassed in the first place. 

Ultimately, exceptions take time and resource to manage, and leave gaps in the organisation’s security posture. Attackers know they are likely to find doors left open as a result of misattributed and unnecessary trust decisions in big name, trusted apps. Don’t make it easy for them; don’t let exceptions become the rule in your organisation. 

author image
Neil Thacker
Neil Thacker is a veteran information security professional and a data protection and privacy expert well-versed in the European Union General Data Protection Regulation (EU GDPR).

Stay informed!

Subscribe for the latest from the Netskope Blog