Apria Healthcare - Case Study

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Headquartered in Lake Forest, California, Apria Healthcare is one of the nation’s leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition, and negative pressure wound therapy. Apria operates approximately 300 locations throughout the United States and serves nearly 2 million patients each year.

Industry

Healthcare

Region

United States

Employees

6,000+

Year Founded

1995

Summary

The challenges

Inability to leverage the power of cloud

Visibility and data security

Comprehensive web classification and content filtering

Solutions

Cloud Access Security Broker (CASB) – Confidently adopt cloud applications and services without sacrificing security.

Data Loss Prevention (DLP) – Consistently discover, monitor, and protect sensitive data across every network, cloud, endpoint, email and user.

Next Gen Secure Web Gateway (SWG) – The foundation for SSE web and cloud inline security providing threat and data protection.

The results

Adoption

Accelerated adoption of cloud services

Speed

Faster information sharing to deliver better patient care

Protection

Better protection of personal data

The Challenge

How can a healthcare company pivot to the cloud while securing personally identifiable information?

Healthcare organizations balance protecting large amounts of personal and medical data with the need for quick access and easy movement by and to care providers, insurers, partners, and other affiliates. Apria Healthcare wanted to simultaneously embrace cloud across its organization to enable these initiatives and ensure that patients’ personally identifiable information (PII) stays protected.

Apria Healthcare explored ways to integrate the cloud into everyday processes and architecture. “The IT leadership team made a decision that we were going to be a cloud-first and mobility-first organization to support business strategies,” says Jerry Sto. Tomas, Chief Information Security Officer at Apria Healthcare.

Apria Healthcare Protects Patient Data in the Cloud and on the Web

“As an industry with strict privacy and security regulations, we needed to implement increased cybersecurity measures to mitigate risk in the cloud. A robust Data Loss Prevention (DLP) strategy was a critical part of our security program.”

The cloud may be changing how Apria delivers healthcare, but the sensitivity of health information hasn’t changed. HIPAA requires healthcare organizations to safeguard the confidentiality, availability, and integrity of protected health information (PHI). Apria needed a modern data protection solution in place to identify PHI, eliminate access by unauthorized individuals, and to identify and control the flow of PHI in and out of cloud applications.

As an industry with strict privacy and security regulations, we needed to implement increased cybersecurity measures to mitigate risk in the cloud. A robust DLP strategy was a critical part of our security program.

Jerry Sto. Tomas, Chief Information Security Officer
Apria Healthcare

The Solution

Protecting health information with Netskope

“We have an IT security staff of 12 people,” explains Tomas, “so we have to rely on partners to help us augment our security. To prevent data loss, combat evolving threats, and enforce data security policies across our internal, cloud, and web environment, we implemented Netskope.”

Netskope extends Apria’s data protection policies to the cloud, ensuring that PHI and other sensitive data is not stored or shared with unauthorized individuals. “As we embraced the cloud, we needed to make sure that cloud services wer

Apria Healthcare Protects Patient Data in the Cloud and on the Web