Australian Community Media delivers enhanced visibility and control of remote users

The NPA provides zero trust network access to enterprise and public cloud applications for ACM’s employees regardless of location. Senthil Thirunavukkarasu, Network and Security Manager at ACM, explains: “Most of our employees only need access to their work applications, so the NPA provides a more appropriate approach compared to traditional VPNs, which give access to the entire network.” Meanwhile, the Next Gen SWG delivers complete visibility and control of traffic flowing from user devices to and from the public internet.

Netskope has proved to be a true partner to ACM. For example, the company decided to use Chromebooks as its device of choice. At the time, Netskope had only a few NPA customers on the devices, so its technical team worked closely with ACM and Google to ensure the best possible experience on the Chrome OS. The resulting Netskope plug-in is now an integral part of its NPA.

Finally, ACM benefits from the close support provided by Netskope. Agius concludes: “Ticket requests are down since deploying Netskope, but on the rare occasions we need technical support we know Netskope is always there to help. It’s great to have that resource available as we navigate this cutting-edge system.”