Get the report: How to Achieve CIO-CEO Alignment in the Era of AI

close
magnifying glass
Get Started
magnifying glass
chevron
Support Language
close
Your Network of Tomorrow
Your Network of Tomorrow
Plan your path toward a faster, more secure, and more resilient network designed for the applications and users that you support.
chevron Get the white paper
Experience Netskope
Get Hands-on With the Netskope Platform
Here's your chance to experience the Netskope One single-cloud platform first-hand. Sign up for self-paced, hands-on labs, join us for monthly live product demos, take a free test drive of Netskope Private Access, or join us for a live, instructor-led workshops.
chevron Experience Netskope
A Leader in SSE. Now a Leader in Single-Vendor SASE.
Netskope is recognized as a Leader Furthest in Vision for both SSE and SASE Platforms
2X a Leader in the Gartner® Magic Quadrant for SASE Platforms
One unified platform built for your journey
chevron Get the report
Securing Generative AI for Dummies
Securing Generative AI for Dummies
Learn how your organization can balance the innovative potential of generative AI with robust data security practices.
chevron Get the eBook
Modern data loss prevention (DLP) for Dummies eBook
Modern Data Loss Prevention (DLP) for Dummies
Get tips and tricks for transitioning to a cloud-delivered DLP.
chevron Get the eBook
Modern SD-WAN for SASE Dummies Book
Modern SD-WAN for SASE Dummies
Stop playing catch up with your networking architecture
chevron Get the eBook
Understanding where the risk lies
Advanced Analytics transforms the way security operations teams apply data-driven insights to implement better policies. With Advanced Analytics, you can identify trends, zero in on areas of concern and use the data to take action.
chevron Watch the demo
The 6 Most Compelling Use Cases for Complete Legacy VPN Replacement
The 6 Most Compelling Use Cases for Complete Legacy VPN Replacement
Netskope One Private Access is the only solution that allows you to retire your VPN for good.
chevron Get the eBook
Colgate-Palmolive Safeguards its "Intellectual Property” with Smart and Adaptable Data Protection
Colgate-Palmolive Safeguards its "Intellectual Property” with Smart and Adaptable Data Protection
chevron Read the case study
Netskope GovCloud
Netskope achieves FedRAMP High Authorization
Choose Netskope GovCloud to accelerate your agency’s transformation.
chevron Learn about Netskope GovCloud
Netskope Technical Support
Netskope Technical Support
Our qualified support engineers are located worldwide and have diverse backgrounds in cloud security, networking, virtualization, content delivery, and software development, ensuring timely and quality technical assistance
chevron Technical Support
Netskope video
Netskope Training
Netskope training will help you become a cloud security expert. We are here to help you secure your digital transformation journey and make the most of your cloud, web, and private applications.
chevron Explore Netskope Training
""
Achieve Business Value with Netskope One SSE
Netskope One Security Service Edge (SSE) enables enterprises to achieve considerable business value by consolidating business critical security services within the Netskope One platform
chevron Get the study
Let's do great things together
""
Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.
chevron Netskope Partners

Australian Community Media Delivers Enhanced Visibility and Control of Remote Users

Australian Community Media delivers enhanced visibility and control of remote users

ACM is Australia’s largest independent publisher. Through its 140 mastheads, the company reaches 6.4 million Australians every month. Its stable comprises 14 daily newspapers including the Canberra Times, Newcastle Herald, and the Courier in Ballarat. ACM also provides creative marketing solutions and community support programs.

Industry
Media
globe icon
Region
Australia
Employees
Employees
2,000+
plus image
Summary

The challenges

01

Enable secure remote working for highly mobile workforce

02

Implement smart policy controls to meet needs of journalists

03

Ensure compatibility with Chromebooks Solutions

Solutions

Next Gen Secure Web Gateway (SWG) – The foundation for SSE web and cloud inline security providing threat and data protection.

 

Netskope One Private Access – Private Access (NPA) for Zero Trust Network Access seamlessly connects users anywhere to private resources everywhere.

Solutions

The results

Efficiency

Efficiency

Custom Chromebook plug-in

Visiblity

Visibility

Enhanced visibility and control of remote users

User Experience

User Experience

Simplified remote working for employees

plus image
The Challenge

How does a publishing house provide secure and seamless remote working for a hybrid workforce?

The ability to offer remote and hybrid working options to employees has always been central to ACM’s business, where journalists are often on the road chasing down stories. The pandemic exacerbated this requirement, and today around half of ACM’s workforce are hybrid employees. The company therefore has a requirement to provide staff, who are located across Australia, with secure and seamless access to enterprise applications and the internet.

 

Richard Agius, Head of Technology Services at ACM, comments: “We recognized that we needed a virtual private network (VPN) to support remote working. However, we wanted an approach that was easier for our employees to use than traditional VPNs and with more uptime. We also identified a need for a flexible way of securing web traffic. This was a challenge for our business because sites that are often blocked by web filters are important for journalists to access when researching stories.”

Australian Community Media delivers enhanced visibility and control of remote users

We recognized that we needed a virtual private network to support remote working. However, we wanted an approach that was easier for our employees to use than traditional VPNs and with more uptime.

Richard Agius, Head of Technology Services
ACM
Richard Agius, Head of Technology Services, ACM
plus image
The Solution

A cutting-edge private access network

The decision to partner with Netskope came as ACM was given a six-month deadline to separate from its parent company following its sale. That left Agius and his team very little time in which to deploy its Security Service Edge (SSE) solution based on Netskope’s NPA and Next Gen SWG. Agius adds: “Given the time pressures, there were some teething troubles, but Netskope provided us with technical expertise and training sessions to get to grips with its technology and configure it properly. That’s when we discovered the true power of Netskope.”

 

By deploying NPA in full in 2019, ACM was blazing a trail with one of the most cutting-edge solutions on the market. Where issues arose during deployment, Netskope was able to build new features and functionality into the NPA, improving the system even as it was rolled out. Whereas most companies are only starting out on the NPA journey, ACM now benefits from a fully deployed solution.

Australian Community Media delivers enhanced visibility and control of remote users

The NPA provides zero trust network access to enterprise and public cloud applications for ACM’s employees regardless of location. Senthil Thirunavukkarasu, Network and Security Manager at ACM, explains: “Most of our employees only need access to their work applications, so the NPA provides a more appropriate approach compared to traditional VPNs, which give access to the entire network.” Meanwhile, the Next Gen SWG delivers complete visibility and control of traffic flowing from user devices to and from the public internet.

The NPA helps reduce our threat surface, which is a significant security boost. Rather than access the full network, our remote users can now only access the applications they need.

Senthil Thirunavukkarasu, Network and Security Manager
ACM
Senthil Thirunavukkarasu, Network and Security Manager, ACM
plus image
The Results

Complete visibility and control of remote workers

For ACM, the standout benefit of Netskope is that it enables complete control and visibility of remote users. Through the Next Gen SWG, the technology team can flexibly control access to sites as required by employees. “If journalists need access to blocked content, we can enable that for them quickly so they can get on with their jobs,” says Agius. “At present we enable access for all, but we will soon be able to filter access according to job function.”

 

Thirunavukkarasu adds: “The system is completely silent to the end user. We can put in place the protection and policy controls we need to secure the business without affecting their experience. The NPA also helps reduce our threat surface, which is a significant security boost. Rather than access the full network, our remote users can now only access the applications they need.”

Australian Community Media delivers enhanced visibility and control of remote users

Netskope has proved to be a true partner to ACM. For example, the company decided to use Chromebooks as its device of choice. At the time, Netskope had only a few NPA customers on the devices, so its technical team worked closely with ACM and Google to ensure the best possible experience on the Chrome OS. The resulting Netskope plug-in is now an integral part of its NPA.

 

Finally, ACM benefits from the close support provided by Netskope. Agius concludes: “Ticket requests are down since deploying Netskope, but on the rare occasions we need technical support we know Netskope is always there to help. It’s great to have that resource available as we navigate this cutting-edge system.”

More customer stories

Results
Connect with Netskope

Accelerate your cloud, data, AI, and network security program with Netskope

Get Started