Privacy Commitment - New Zealand

The following is a brief summary of how Netskope complies with applicable data privacy laws in New Zealand.

New Zealand Privacy Act 2020 Supervisory Authority Our Commitment to Data Protection Key Definition Your Rights Under the Privacy Act 2020 Our Responsibilities Our Compliance Measures

New Zealand Privacy Act 2020

The New Zealand Privacy Act 2020 governs how personal information is collected, used, stored, retained, transferred and other processing activities in New Zealand. It ensures that individuals’ privacy is respected while enabling the free flow of information needed for modern business and public services. The Act applies to agencies operating in New Zealand, including overseas ones, regardless of location or profit intentions. It covers personal information, even if collected, held, or transferred outside New Zealand.

By adhering to the New Zealand Privacy Act 2020, we ensure the protection of personal information and comply with both legal and ethical standards, building trust with our stakeholders.

Supervisory Authority

New Zealand’s data protection authority is the Office of the Privacy Commissioner (OPC). The OPC provides oversight, guidance, and support for both individuals and organizations. You can find more information at OPC’s official website.

Our Commitment to Data Protection

At Netskope, safeguarding personal information and ensuring compliance with privacy laws are our top priorities. Below, we explain our approach to data protection as it relates to New Zealand’s privacy laws, your rights as an individual, and our responsibilities as a business.

Key Definition

Personal Information: Any information about an identifiable individual and includes information relating to a death that is maintained by the Registrar-General under the Births, Deaths, Marriages, and Relationships Registration Act 2021 or any former Act (as defined in Schedule 1 of that Act).

Your Rights Under the Privacy Act 2020

Under New Zealand’s Privacy Act 2020, individuals have several rights regarding their personal information, including:

Right to Access: Request access to the personal information we hold about you.
Right to Correction: Request corrections to any inaccurate or incomplete information.

To exercise these rights, please visit our Exercise Your Rights Section.

Our Responsibilities

As a data processor, Netskope processes personal information on behalf of our customer and in accordance with their instructions. Our key responsibilities as a processor include:

We process personal information on behalf of our customers under clear contractual agreements, ensuring that all processing is conducted lawfully, fairly, and transparently.
We implement robust technical and organizational measures to safeguard personal information against unauthorized access, alteration, or loss.
We provide reasonable assistance to customers to help them meet their compliance needs. This may include working with customers to respond to third-party requests, providing information to demonstrate our security and privacy compliance measures, and helping customers complete risk assessments.

As a data controller, Netskope manages the processing of personal information related to employees, marketing activities, training courses, website users, and more. In this capacity, we ensure that:

Data processing is done for legitimate and transparent purposes.
Transparency is maintained by informing individuals about data usage and ensuring their rights to access and correction.
Appropriate measures protect personal information from unauthorized access or loss.
Staff receive ongoing training, and internal policies are reviewed to ensure compliance with privacy laws, including Privacy Act 2020, fostering a culture of data protection.
Procedures are in place to promptly report and address data breaches, including notifications to OPC or affected individuals when required.

Our Compliance Measures

We maintain strict data protection practices, including:

New Zealand-based data centers: Providing service selections to enable customers to restrict data location within the bounds of New Zealand.
Data Protection Policies: Establishing clear and comprehensive internal policies consistent with New Zealand’s privacy laws.
Employee Training: Annual training for all employees on data protection responsibilities.
Data Audits: Netskope undergoes annual SSAE-18 SOC 2 Type II attestation through an independent, third-party auditor.
Security Measures: Technical and organizational measures such as utilizing encryption, securing storage, and having strict access controls are implemented to ensure an appropriate level of security, taking into account the nature, scope, context, purpose of the processing, and the risks for the rights and freedoms of natural persons.
Third-Party Assurance: All partners and vendors undergo security reviews involving a risk assessment and vetting procedure to ensure our partners and vendors meet our high standards.
Breach Management: Privacy and Security Incident Response Plan is well documented, implemented, and regularly reviewed and tested.

This page provides a high-level overview of our data protection practices under New Zealand’s data protection laws. We’re committed to protecting your data and ensuring transparency every step of the way.

If you have questions or concerns about how we handle your data, please contact our Data Protection Officer (DPO) at [email protected].

For more detailed information, please refer to our Privacy Policy or reach out to us directly.

New Zealand Privacy Commitment