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Case Study

Prologis Secures Its Advanced, Cloud-First Enterprise with a Unified SASE Platform

The world runs on logistics. At Prologis, we don’t just lead the industry, we define it. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to clean energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one–not just shaping the future of logistics but building what comes next. Learn more at Prologis.com.

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Advanced Analytics ,  Case Studies ,  Cloud Security ,  Data Loss Prevention (DLP) ,  Data Protection ,  Digital Experience Management ,  High Technology ,  Hybrid Work ,  Manufacturing ,  Network Transformation ,  NewEdge Network ,  Next Gen Secure Web Gateway ,  Private Access ,  Risk Analytics ,  SASE ,  SD-WAN ,  Simplify Operations ,  Threat Intelligence ,  Threat Protection ,  Zero Trust ,  Zero Trust Engine Show more
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As Prologis shifted away from legacy IT, its focus has been on building secure and seamless connectivity to support its growing workforce, modern applications, and evolving business needs. Prologis’ IT team benefits from greater control and visibility with Netskope, gaining insights into where users go and what they do online. This visibility enables the definition of more granular, context-aware policies, strengthening overall protection across its global environment.

Real estate icon
Industry
Real Estate
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Region
United States
Employees
Employees
~2,700
Date Founded icon
Year founded
1983
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Summary

The challenges

01

Poor remote access experience negatively impacting productivity

02

Help desk overloaded with VPN-related issues

03

Secure access not scaling with new business needs

Solutions

Netskope One CASB – With Netskope One CASB, a core component of Netskope One Security Service Edge (SSE), you can confidently adopt cloud applications and services – without sacrificing security.

 

Netskope One Data Security – Protect your organization’s data with Netskope One’s Unified Data Security. Context-aware DLP & DSPM ensure compliance & data privacy, reduce costs & complexity.

 

Netskope One Private Access – Private Access (NPA) for Zero Trust Network Access seamlessly connects users anywhere to private resources everywhere.

Solutions

The results

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Seamless remote working experience that boosts productivity

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Significantly minimized the burden on help desks

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Cost savings through a unified, secure networking approach

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The Challenge

How does a leading real estate company protect its cloud-first enterprise, enable seamless employee experiences, and protect new business streams?

Prologis began its cloud-first journey 12 years ago, while most other businesses were just getting to grips with the cloud’s potential.

 

As the company shifted away from legacy IT, its focus has been on building secure and seamless connectivity to support its growing workforce, modern applications, and evolving business needs.

 

“Ensuring a high-quality user experience has been our top priority,” explains Tyler Warren, Deputy Information Security Officer at Prologis. “Our company culture demands that technology never stands in the way of getting work done. Ideally, it should make that work easier.”

 

However, the company’s early VPN deployments led to an increase in help desk tickets, especially from its employees who regularly traveled and found themselves in captive portals at hotels or airports. These connectivity issues at times strained the company’s IT resources with time-consuming troubleshooting. That experience helped inform a critical decision: Any new solution had to work anywhere, anytime, and with zero disruption.

In parallel, Prologis is expanding its business interests and working to adapt to new potential challenges when it comes to information security. Warren comments: “Protecting our employees, customers, and investors is our top priority. Security is no longer confined to traditional endpoints, it now includes key infrastructure, regulatory commitments, and grid-integrated systems. It’s critical to get things right.”

Ensuring a high-quality user experience has been our top priority. The culture at Prologis demands that technology never stands in the way of getting work done. Ideally, it should make that work easier.

Tyler Warren, Deputy Information Security Officer
Prologis
Tyler Warren, Deputy Information Security Officer, Prologis
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The Solution

Enabling a resilient and user-friendly, cloud-first business

Prologis’ shift to remote working, an evolving threat landscape, and its reevaluation of legacy tools drove the company to rethink its connectivity and security strategy, leading to the adoption of a Secure Access Service Edge (SASE) architecture built on the Netskope One Security Service Edge (SSE). Netskope One SSE, an important subset of Netskope One SASE, consolidates critical security services to enable secure access to web, cloud, and private apps for the hybrid workforce.

 

Prologis, having partnered with Netskope before, engaged them to help in this process. “Netskope had already proven its value during COVID, when it enabled enhanced data loss prevention [DLP] directly on endpoints, a gap that its legacy VPN couldn’t fill,” explains Warren. “We were also attracted by Netskope’s ability to provide cloud coverage in China, as this is an important market.”

The company was also looking for coverage to support its Latin American operations.

 

A coordinated effort across infrastructure, cloud, endpoint, and network teams, the Netskope One SASE deployment took just 30 days to complete. “Unlike organizations that lift and shift workloads into the cloud, we had re-architected our systems from the ground up, which made the move to SSE and SASE much easier,” adds Warren.

 

With Netskope in place, Prologis has extended visibility and control across its environment, and the solutions integrated seamlessly with its data lake strategy. “By streaming logs from Netskope and other tools into this lake, we created a unified view of our security landscape,” says Warren. “This bridges endpoint data, cloud events, and user activity for smarter analytics and faster response. As a result, we have a more resilient, scalable, and user-friendly security posture.”

Unlike organizations that lift and shift workloads into the cloud, we had re-architected our systems from the ground up, which made the move to SSE and SASE much easier.

Tyler Warren, Deputy Information Security Officer
Prologis
Tyler Warren, Deputy Information Security Officer, Prologis
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The Results

Creating a high-performance user experience for remote workers

One of the biggest wins is an improved user experience. Employees now enjoy seamless, secure access from anywhere, with no latency tradeoffs. Performance and productivity are also up. “We’ve experienced performance gains across all our 20 countries,” says Warren.

 

Prologis’ security team benefits from greater control and visibility with Netskope, gaining insights into where users go and what they do online. This visibility enables the definition of more granular, context-aware policies, strengthening overall protection across its global environment.

 

Operationally, Netskope has reduced the burden on the network team while empowering the security team to take on expanded responsibilities. Relationships across IT have improved, with security and networking teams collaborating more effectively.

Netskope has also proved cost-effective. “Replacing multiple tools and licenses with a unified platform has led to savings,” comments Warren. This includes allowing the company to leverage the NewEdge Network’s native support for dedicated egress IPs to simplify network complexity and bolster Prologis’ security, especially for SaaS and cloud apps.

 

User feedback is overwhelmingly positive. “I’ve had management and end-users compliment a rollout, citing a seamless experience, better performance, and no tickets. That’s a huge win,” adds Warren.

 

For Prologis, Netskope is a true, value-adding partner. Netskope’s team is trusted, accessible, and genuinely invested in Prologis’ success.

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