Netskope named a Leader in the 2024 Gartner® Magic Quadrant™ for Security Service Edge. Get the report

close
close
  • Why Netskope chevron

    Changing the way networking and security work together.

  • Our Customers chevron

    Netskope serves more than 3,000 customers worldwide including more than 25 of the Fortune 100

  • Our Partners chevron

    We partner with security leaders to help you secure your journey to the cloud.

Still Highest in Execution.
Still Furthest in Vision.

Learn why 2024 Gartner® Magic Quadrant™ named Netskope a Leader for Security Service Edge the third consecutive year.

Get the report
Netskope Named a Leader in the 2024 Gartner® Magic Quadrant™ for Security Service Edge graphic for menu
We help our customers to be Ready for Anything

See our customers
Woman smiling with glasses looking out window
Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.

Learn about Netskope Partners
Group of diverse young professionals smiling
Your Network of Tomorrow

Plan your path toward a faster, more secure, and more resilient network designed for the applications and users that you support.

Get the white paper
Your Network of Tomorrow
Introducing the Netskope One Platform

Netskope One is a cloud-native platform that offers converged security and networking services to enable your SASE and zero trust transformation.

Learn about Netskope One
Abstract with blue lighting
Embrace a Secure Access Service Edge (SASE) architecture

Netskope NewEdge is the world’s largest, highest-performing security private cloud and provides customers with unparalleled service coverage, performance and resilience.

Learn about NewEdge
NewEdge
Netskope Cloud Exchange

The Netskope Cloud Exchange (CE) provides customers with powerful integration tools to leverage investments across their security posture.

Learn about Cloud Exchange
Netskope video
The platform of the future is Netskope

Intelligent Security Service Edge (SSE), Cloud Access Security Broker (CASB), Cloud Firewall, Next Generation Secure Web Gateway (SWG), and Private Access for ZTNA built natively into a single solution to help every business on its journey to Secure Access Service Edge (SASE) architecture.

Go to Products Overview
Netskope video
Next Gen SASE Branch is hybrid — connected, secured, and automated

Netskope Next Gen SASE Branch converges Context-Aware SASE Fabric, Zero-Trust Hybrid Security, and SkopeAI-powered Cloud Orchestrator into a unified cloud offering, ushering in a fully modernized branch experience for the borderless enterprise.

Learn about Next Gen SASE Branch
People at the open space office
Designing a SASE Architecture For Dummies

Get your complimentary copy of the only guide to SASE design you’ll ever need.

Get the eBook
Make the move to market-leading cloud security services with minimal latency and high reliability.

Learn about NewEdge
Lighted highway through mountainside switchbacks
Safely enable the use of generative AI applications with application access control, real-time user coaching, and best-in-class data protection.

Learn how we secure generative AI use
Safely Enable ChatGPT and Generative AI
Zero trust solutions for SSE and SASE deployments

Learn about Zero Trust
Boat driving through open sea
Netskope achieves FedRAMP High Authorization

Choose Netskope GovCloud to accelerate your agency’s transformation.

Learn about Netskope GovCloud
Netskope GovCloud
  • Resources chevron

    Learn more about how Netskope can help you secure your journey to the cloud.

  • Blog chevron

    Learn how Netskope enables security and networking transformation through security service edge (SSE)

  • Events and Workshops chevron

    Stay ahead of the latest security trends and connect with your peers.

  • Security Defined chevron

    Everything you need to know in our cybersecurity encyclopedia.

Security Visionaries Podcast

On Patents, Trolls, and Innovation
In this episode host Emily Wearmouth chats with Suzanne Oliver, an intellectual property expert, and Krishna Narayanaswamy, co-founder and CTO of Netskope, about the world of patents.

Play the podcast
On Patents, Trolls, and Innovation
Latest Blogs

Read how Netskope can enable the Zero Trust and SASE journey through security service edge (SSE) capabilities.

Read the blog
Sunrise and cloudy sky
SASE Week 2023: Your SASE journey starts now!

Replay sessions from the fourth annual SASE Week.

Explore sessions
SASE Week 2023
What is Security Service Edge?

Explore the security side of SASE, the future of network and protection in the cloud.

Learn about Security Service Edge
Four-way roundabout
  • Company chevron

    We help you stay ahead of cloud, data, and network security challenges.

  • Leadership chevron

    Our leadership team is fiercely committed to doing everything it takes to make our customers successful.

  • Customer Solutions chevron

    We are here for you and with you every step of the way, ensuring your success with Netskope.

  • Training and Certification chevron

    Netskope training will help you become a cloud security expert.

Supporting sustainability through data security

Netskope is proud to participate in Vision 2045: an initiative aimed to raise awareness on private industry’s role in sustainability.

Find out more
Supporting Sustainability Through Data Security
Thinkers, builders, dreamers, innovators. Together, we deliver cutting-edge cloud security solutions to help our customers protect their data and people.

Meet our team
Group of hikers scaling a snowy mountain
Netskope’s talented and experienced Professional Services team provides a prescriptive approach to your successful implementation.

Learn about Professional Services
Netskope Professional Services
Secure your digital transformation journey and make the most of your cloud, web, and private applications with Netskope training.

Learn about Training and Certifications
Group of young professionals working

Cloud and Threat Report: Gone Phishing

May 26 2021

The total number of phishing attacks doubled in 2020, with phishing for cloud credentials, specifically SaaS and webmail app credentials, accounting for nearly a third of the targets of phishing campaigns. Over the same period, we saw cybercriminals hosting 13% of their baits in cloud apps. This blog post summarizes the top phishing trends from 2020 and looks forward at what to expect for the rest of 2021.

This blog post accompanies the release of the February 2021 Cloud and Threat Report, which analyzes 2020’s most interesting trends in enterprise cloud and web security. In addition to highlighting personal app usage, the Cloud Threat Report also highlights four other trends:

Cloud phishing targets

The total number of phishing attacks doubled over the course of the year in 2020, according to the 4th Quarter 2020 Phishing Activity Trends Report from the Anti-Phishing Working Group (APWG). In October 2020, APWG reported a new record for the highest number of new phishing attacks seen in one month.  

At the same time, the percentage of the total phishing attacks targeting cloud app credentials, specifically SaaS and webmail credentials, fell to 22.2%. As shown in the figure below, this is the lowest percentage since 2018. This relative decrease compared to other phishing targets was driven by an increase in phishing campaigns targeting financial institutions, payment providers, online retailers, and eCommerce platforms.

Graph showing percentage of total phishing of cloud credentials since 2018.

Despite the marked decrease in SaaS and webmail credentials as a percentage of the total phishing attack targets, it remains in the second place position behind financial institutions (22.5%) and ahead of payment providers (15.2%). We expect SaaS and webmail will continue to remain among the top two phishing targets along with financial institutions for the foreseeable future and will continue to account for around one-quarter of all phishing attacks. The primary drivers behind this prediction are:

  1. There are a lot of potential targets. SaaS and webmail apps are popular among both consumers and enterprises.
  2. There is a lot of valuable data hosted in SaaS and webmail apps. This data can be leveraged for extortion, sold on the black market, or leveraged for broader attacks.
  3. SaaS and webmail platforms themselves can be abused for other purposes, such as hosting illicit content or launching broader cyber attacks. Phished accounts can be used directly by the phishers or sold on the black market.

Phishing from cloud apps

In 2020, we saw 13% of all phishing baits hosted directly in SaaS applications on the web. There are two popular types of SaaS applications abused to host phishing baits: app hosting providers and online forms.

In this first example, the attacker created a low-effort Office 365 login form using Microsoft Forms. Aside from the logo and color scheme, there is little here in common with the actual login page. However, there are some advantages to this type of phishing attack — the attacker abuses a Microsoft service to phish for Microsoft credentials. The victim will see a login page to Office 365 hosted on an office.com subdomain (forms.office.com) with a certificate issued by DigiCert to Microsoft. In other words, the onus is on the victim to notice the unusual aesthetic or the warning at the bottom of the page that warns not to share your password.

Example of a low-effort Office 365 login form used for phishing.

In this second example, the actual login page is a nearly perfect copy of the actual Microsoft login page. This phishing campaign was created in Google App Engine. Here, the onus is on the victim to notice that the page is a user-generated page hosted in a Google service. This type of hosting of phishing pages is common on phishing-as-a-service platforms where templates for creating phishing pages can be shared easily.

Example of a nearly perfect copy of a Microsoft login page used for phishing.

Predictions

In 2021, we expect SaaS and webmail credentials to remain in the top two targets of phishing attacks. At the same time, we expect the percentage of phishing baits hosted in cloud apps to increase as more attackers begin to abuse cloud services for phishing. Finally, we expect to see an increase in attackers abusing OAuth workflows in their phishing attacks to circumvent MFA and fly under the radar.  

The analysis presented in this blog post is based on anonymized usage data collected by the Netskope Security Cloud platform relating to a subset of Netskope customers with prior authorization.

author image
Ray Canzanese
Ray is the Director of Netskope Threat Labs, which specializes in cloud-focused threat research. His background is in software anti-tamper, malware detection and classification, cloud security, sequential detection, and machine learning.

Stay informed!

Subscribe for the latest from the Netskope Blog